
Mike Calvert Toyota
Houston, TX
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The customer service provided is extremely poor, resulting in significant time wastage for customers. It's deeply disappointing and falls far short of expectations. resulting in significant time wastage for customers. It's deeply disappointing and falls far short of expectations. More
I have been to several dealerships, but this was the absolute best experience I've ever had!! I would highly recommend them to anyone wanting a great car at a great price! The Customer service is impecc absolute best experience I've ever had!! I would highly recommend them to anyone wanting a great car at a great price! The Customer service is impeccable! Claudia was amazing! She was very patient with me and answered all of my many questions! She went above and beyond to find me the right car for my needs! She was never pushy or tried to "sell" me, but made me feel absolutely confident and comfortable with the car I purchased! She even followed up with me to make sure that I was pleased with my car. I will always go back to Mike Calvert for my automobile needs! So very refreshing to actually have GREAT service now a days! HIGHLY RECOMMEND!!! More
I had an amazing experience with Mike Calvert Toyota with my new vehicle purchase. Other sales person or dealership might be too pushy and tell you lots of "good things" you just wanna hear but literally kno my new vehicle purchase. Other sales person or dealership might be too pushy and tell you lots of "good things" you just wanna hear but literally know nothing about and that's why I would like to commend Ms. Brittany Foster for being so transparent and straightforward (which is a good thing for a buyer like me) whenever I ask things and concerns about the vehicle. Although there are some unforeseen circumstances that prolonged the ETA of the vehicle, she still managed to go above and beyond and update me whenever I ask her queries about the vehicle. She also offered me other options that match my budget and situation and I wanna compliment her for respecting my final decision regardless. Thank you so much to everyone in Mike Calvert Toyota! More
Wonderful experience! Claudia Dawson was amazing and same with Stephen in fiance! Everyone needs to get out here for their car buying needs! Claudia Dawson was amazing and same with Stephen in fiance! Everyone needs to get out here for their car buying needs! More
Dominic was awesome and willing to go an extra mile to make sure I had everything I needed to trade in my old vehicle and to get in to my new vehicle. Yao and Clay was awesome too!!!! make sure I had everything I needed to trade in my old vehicle and to get in to my new vehicle. Yao and Clay was awesome too!!!! More
Excellent service and very good communication! They even provided a video to record what mechanics said during inspection checks. Bryant, the service coordinator, did a fantastic job! Keep going! They even provided a video to record what mechanics said during inspection checks. Bryant, the service coordinator, did a fantastic job! Keep going! More
THEY DESERVE NEGATIVE STARS! !!! The service department is as disgusting as their leadership, Mike Gorbet, AND CUSTOMER SATISFACTION MGR - Jim Love. My elderly Mother brought her !!! The service department is as disgusting as their leadership, Mike Gorbet, AND CUSTOMER SATISFACTION MGR - Jim Love. My elderly Mother brought her car in for service, they charged her 2K for brake pads and spark plugs, and THEN they broke her key fob and charged her $300. When she left this xxxx-poor dealership, all of the check engine lights were on and her car was vibrating like it was about to stall. She's taken it BACK to them, and now they want an additional $1500 for ignition coils. Ross said they're giving her a "good" deal at $310 for ONE engine coil, and they cost $83 on THEIR Toyota website. THE NERVE.... THIS PLACE IS GROSS AND THEIR CUSTOMER SERVICE IS SLIMY, RUN FROM THESE SCAM ARTISTS!!!! I'M BEYOND DISGUSTED!!!! More