Mike Calvert Toyota

My company purchased a 2020 Ford Expedition for my business use. The sales rep. was young, courteous, and tried to help us with the buying process. The experience went downhill from there. The sale business use. The sales rep. was young, courteous, and tried to help us with the buying process. The experience went downhill from there. The sales manager was not prepared, we had to return to sign new paperwork. While reviewing the documents we noticed a 3,000 add on for guidepoint tracking. We told them at we did not need it and were told it was not an option. It was installed on all vehicles and could not be removed. We got up to walk out and the manager said he would take it off. We were treated as third rate citizens from the elevated viewing stands in the middle of the dealership. The person in the "bull pen" was condescending and tried to make us feel as if we had to beg him for help. This was after waiting an hour to sign new documents. Overall, the experience was below par and I would not buy from them again. This dealership seems to work on a 'one and done' approach since there are so many customers in the Houston area. This was the third vehicle I have purchased in the Houston area in 2 years and and the first time I have been treated in this way. More

Excellent Experience from sales to Finance" My experience purchasing a car from Mike Calvert TOYOTA was excellent👏👏👏. From the moment you walk in, you get this well organized, very clean and ha experience purchasing a car from Mike Calvert TOYOTA was excellent👏👏👏. From the moment you walk in, you get this well organized, very clean and happy welcoming environment from all associates. I worked with Kadjaliou Barry through the entire purchase. He was fast to answer all my questions and helped out as much as he could. I would highly recommend working with Barry to purchase your next vehicle. Barry was amazing, very helpful and always follows up even after . If you are coming here to purchase your vehicle ask for Barry I would definitely recommend this place to everyone!!!! Thank you Barry 🙏🏽 🙏🏽🙏🏽 More

We bought a Toyota Corolla today on May 7th 2022 with Truong Doan. We went back on March 4, 2023 and spoke to Truong again to try to buy a Rav4 Prime SE at MSRP with no dealership markup and no dealershi Truong Doan. We went back on March 4, 2023 and spoke to Truong again to try to buy a Rav4 Prime SE at MSRP with no dealership markup and no dealership added accessories on the R.O for the P.D.I.I I even sent and email asking him that this is what I wanted. He said yes we can do that just come in and talk to me. However, they try to add 4 fake and illegal fees for a total of $5,995.00 nitrogen air, floor mats,paint sealant protector, and some kind a protection for the seats. I will be reporting this to the FTC and Ken Paxton the Attorney General of Texas. I thought that they value their customers for their loyalty. I went back because I thought that they would value my business. Me and my husband walked away. It's ridiculous that this is how they treat their loyal customers. Shame on you Mike Calvert Toyota for adding fake fees. More

Vehicle was falsely advertised. Drove the 30 miles and was terribly disappointed. Vehicle had spray paint on doors and rear bumper. Cigarette burns but the worst was a screw holdin Drove the 30 miles and was terribly disappointed. Vehicle had spray paint on doors and rear bumper. Cigarette burns but the worst was a screw holding the bumper on. All the photos online showed no damage and appeared to be what my granddaughter needed. One star was the lowest rating I could give. Very poor More

Douglas Cyril was great to work with, very personable and patient while I made my decision. He provided great customer service! patient while I made my decision. He provided great customer service! More