
Mike Calvert Toyota
Houston, TX
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First Timer ! I would like to start off simply by saying WOW ! Prior to coming into the dealership, I called in to inquire what was all needed. I spoke with Danny C I would like to start off simply by saying WOW ! Prior to coming into the dealership, I called in to inquire what was all needed. I spoke with Danny Caplan And you could tell he knew his stuff !! He inquired on the car I’d been interested in as well as suggested other options to look into( you know . Just in case ). I let him know when I’d be coming in and he was ready to get to work as soon as i entered . We looked at my primary interest (Toyota CH-R HOWEVER , I’m not off to a great credit history being great out of college . He suggested a 2019 Toyota Corolla and let me take it for a spin . He kept my spirits high through out the entire experience and i am for ever grateful !! Following my purchase he walked me out and helped me get situated , set up my Bluetooth , and get on the road. Thank you for such a SPECTACULAR experience ! More
Experience Excellent Service. Brian took time to explain to me about the SUV. Found the right vehicle payment within my budget! I just recommended 2 of my friend Excellent Service. Brian took time to explain to me about the SUV. Found the right vehicle payment within my budget! I just recommended 2 of my friends to him. Loved the service!!! More
Excellent Extremely helpful and great customer service. My sales person Jaylon was patient and polite. My Finance Mangager Mr. Rick Broussard explained everyth Extremely helpful and great customer service. My sales person Jaylon was patient and polite. My Finance Mangager Mr. Rick Broussard explained everything very thoroughly, very helpful and nice. More
Good deal. Salesman was very helpful in getting me to test drive the vehicle of my preference. The price negotiated showed respect for the homework I had done. Salesman was very helpful in getting me to test drive the vehicle of my preference. The price negotiated showed respect for the homework I had done. The technology review was first rate! Outstanding experience. More
Amazing customer service, 10/10 experience Mohammed and Ray were extremely helpful and did their best to get me into my new 4Runner. I recommend this dealership to anyone interested in a new or Mohammed and Ray were extremely helpful and did their best to get me into my new 4Runner. I recommend this dealership to anyone interested in a new or used car. Great selection and exceptional customer service. More
Worst experience I think Mike Calvert Toyota dealership the people there are crooks. They really screwed me over for almost 6 yrs. They charged me for a vehicle I didn I think Mike Calvert Toyota dealership the people there are crooks. They really screwed me over for almost 6 yrs. They charged me for a vehicle I didn’t even have. So saying that I’m going to say this before someone calls me a crook I’d rather give them their money back PERIOD! More
A great exprience It was a really great experience and we were provided with thorough knowledg of everything. The dealer was very supportive and helpful and we really e It was a really great experience and we were provided with thorough knowledg of everything. The dealer was very supportive and helpful and we really enjoyed the visit. More
Good buying experience, good price, good customer service. We had shopped around on several sites online and came across a 2016 used van that looked clean and had low mileage, so I requested more information. We had shopped around on several sites online and came across a 2016 used van that looked clean and had low mileage, so I requested more information. Brian Hartland the online sales rep for the dealership (Mike Calvert Toyota) responded quickly to my questions. He confirmed the van was still available and took new pictures and a video walkthrough of the van so we would know what to expect. Overall good buying experience, the financing and the insurance parts were the most difficult to get through. We were there about 5 hours total with the majority of that spent sorting out insurance and financing. If I could recommend anything to someone buying a car anywhere, if you go on the weekend and your insurance office is closed (and you only happen to have liability insurance on your other car) expect to need to add a new comprehensive policy just for the car you are financing (we hadn’t financed a car before). Thankfully they did have an Allstate insurance office there at the dealership so we could get a temporary comprehensive policy in order to drive off the lot (and use Toyota financing). Also, if I was doing it all over again we would have worked with our personal bank more to arrange financing beforehand. Toyota financing still ended up having very competitive rates in our situation. Thanks Brian for a helping our growing family find the van we needed! More
RAV4 SL I was very pleased because I went for a question and left with the car I wanted, because the employees have good experience in what they do, thanks I was very pleased because I went for a question and left with the car I wanted, because the employees have good experience in what they do, thanks More
Great There is one thing that I’m not happy with is that I’m now waiting on the car to get tires and a detailed and I have a lot to on this day and I’m just There is one thing that I’m not happy with is that I’m now waiting on the car to get tires and a detailed and I have a lot to on this day and I’m just waiting on a call to pick up my car that’s all I’m very happy with the service but that’s the only thing that has me upset More