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Mike Castrucci Ford

Milford, OH

4.2
438 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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1020 State Rt. 28

Milford, OH

45150

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Showing 438 reviews

March 03, 2023

Josh did a great job , got my truck at the best price around , everybody I met was very nice . Had a great experience More

by tcoorey59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

It was great to work with the team they made the experience pleasant and pain less. More

by buildwithbayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Giese - 5 stars
February 24, 2023

Great Sales Experience. The 2023 Ford Bronco we purchased is an incredible vehicle. Very Happy with our purchase. Josh Holston was great. Thank you! More

by xfabengals2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Holston
February 15, 2023

After initially leaving a review with a negative interaction I had at Mike Castrucci Ford in Milford, I received a phone call from the sales manager Robert Williams. Mr. Williams stated he was unawa More

by Art.rolling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Williams
February 06, 2023

Everyone at Mike Castrucci Ford made the search for and purchase of a vehicle a smooth and enjoyable experience. We were blessed to have Sam Mounce assist us with the our selection. We definitely will be More

by Mac Pro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mounce. * * * * *. 5 stars
January 27, 2023

Reviews from the web DealerRater 3. 8/5 392 reviews Carfax 5/5 2 reviews Google review summary 4.4 (1,704) Reviews Alllease 23 tire rotation 15 waiting area 13 consultant More

by Johnson1088
Recommend Dealer
No
Employees Worked With
John Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2022

I bought a Ford Edge from there and haven’t had any problems. I used service for an oil change and service was great More

by Mkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carylon and marlene cashiers
May 31, 2022 -

Mike Castrucci Ford responded

Thank you for such a great review. It was such a pleasure serving you! See you next time!

April 27, 2022

I bought two new cars from Castrucci Ford. We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake p More

by jbuechel2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

I ordered and put a deposit on a 2022 F250 in Nov. 2021. It arrived 03/17 and I went to pick it up 03/18. I started signing the papers and noticed the price was over 2k higher than the deal we made More

by stan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
scott
Apr 01, 2022 -

Mike Castrucci Ford responded

You have reviewed Mike Castrucci Ford in Milford Ohio.....we do not have an order for your truck. We believe you have reviewed the wrong dealership. If this is true, we would kindly ask that you correct it please. If you are certain the Milford Ohio store has an order for you, then please contact Robert Williams or Bobby Castrucci at 513-965-2119. Thank you

February 08, 2022

What a non-professional organization. Their finance department is the absolute worst, never return calls, cannot transfer a warranty,….this entire experience has been exasperating. They’ll take your m More

by Misty
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Anderson
Feb 15, 2022 -

Mike Castrucci Ford responded

Hi Misty, thank you for sharing your experience. Customer service is very important to us, so we are very sorry if you did not receive the level of service we are dedicated to providing. We have relayed your feedback to our Management Team so they can continue to work on improving their processes for our customers moving forward. Thank you again for your feedback and we look forward to providing you with the top-notch experience you deserve in the future.

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