Mike Castrucci Ford

After initially leaving a review with a negative interaction I had at Mike Castrucci Ford in Milford, I received a phone call from the sales manager Robert Williams. Mr. Williams stated he was unawa interaction I had at Mike Castrucci Ford in Milford, I received a phone call from the sales manager Robert Williams. Mr. Williams stated he was unaware of the previous issue and set out to make it right. Within 10 minutes he called me back with a positive solution. After this I was able to purchase a new 2022 Ford F150. Due to the initial error, I am only rating them with a 4 out 5 stars. I appreciate the efforts to “make things right” and I will shop here again. If you choose to shop here, I would recommend Bill Mason as your sales rep! More

Everyone at Mike Castrucci Ford made the search for and purchase of a vehicle a smooth and enjoyable experience. We were blessed to have Sam Mounce assist us with the our selection. We definitely will be purchase of a vehicle a smooth and enjoyable experience. We were blessed to have Sam Mounce assist us with the our selection. We definitely will be visiting them for our automotive needs. More

Reviews from the web DealerRater 3. 8/5 392 reviews Carfax 5/5 2 reviews Google review summary 4.4 (1,704) Reviews Alllease 23 tire rotation 15 waiting area 13 consultant 8/5 392 reviews Carfax 5/5 2 reviews Google review summary 4.4 (1,704) Reviews Alllease 23 tire rotation 15 waiting area 13 consultant 10 +6 Sort by Most relevant Newest Highest Lowest Pennie Johnson 18 reviews·2 photos just now NEW So my husband and I drove 5 hours to look at a Magda red Ford platnum truck. John the Salesmen ran down that the truck had passed their inspection on all levels at 96%... my husband looked under the hood and noticed there was no … More Chris Walters Local Guide·35 reviews·35 photos 3 weeks ago NEW truth be told I brought my mom here to buy a new mustang, when I first called I explained that I was calling on behalf of my mom, which might of sounded a lil weird, but luckily I was dealing with a professional by the name of Jimmy Davis, … More +2 Mike Castrucci Ford Sales, Inc. (Owner) 2 weeks ago We’re so glad that Jimmy provided you and your mom with an excellent experience. We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us! William Ward 1 review·3 photos 4 months ago Just got a 2022 Ford Maverick, my first new car. Salesman was extremely helpful and even stayed on the phone to give me directions when I got lost. I'm really grateful to have shopped here and drive away with my new Ford maverick, I will be … More 1 Mike Castrucci Ford Sales, Inc. (Owner) 4 months ago Thank you for taking the time to post your generous rating, William. It was a pleasure to have you as our guest, and we hope to see you again soon. Enjoy your Maverick!! brandi lamkin 2 reviews·3 photos 4 months ago Amazing customer service all around including sales team and finance dept. Answered all of my questions including those I didn't think to ask. Listened to what I wanted, what I needed, and delivered! Thank you Jimmy D. for my new Bronco and your outstanding customer service!! Mike Castrucci Ford Sales, Inc. (Owner) 4 months ago Hi Brandi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! DealerRater https://www.dealerrater.com › dealer Mike Castrucci Ford - Ford, Service Center - Dealership Ratings 392 Reviews of Mike Castrucci Ford - Ford, Service Center Car Dealer Reviews & Helpful Consumer Information about this Ford, Service Center dealership ... 3.8 (392) Missing: inc. ‎| Must include: inc. DealerRater https://www.dealerrater.com › dealer Mike Castrucci Ford - Ford, Service Center - Dealership Reviews | Page 4 Best Car Salesman Ever! Truly a great experience! Andrew was very attentive to my needs and my budget. I love my new Ford Edge!! Awesome experience all around! 3.8 (392) Cars.com https://www.cars.com › ... › Reviews Mike Castrucci Ford Reviews - Milford, OH People also search for Cars.com https://www.cars.com › ... › Reviews Mike Castrucci Ford Reviews - Milford, OH Castrucci Milford had more inventory on the lot than any dealer we visited. Ryan Egan is the absolute best. This was the smoothest car purchase we?ve ever had. 4.4 (512) Better Business Bureau https://www.bbb.org › profile › co... Complaints - for - Mike Castrucci Ford Milford It was clear the headliner was filled with mold. They refused to look for any further water damage. We have had to take the vehicle back multiple times now ... Better Business Bureau https://www.bbb.org › profile › mik... Mike Castrucci Ford Milford | Better Business Bureau® Profile I took my car in for an oil change, December 23, 2021. As I was driving off their lot, I noticed it was running rough and had a ticking noise to it. When I ... Carfax https://www.carfax.com › Reviews-... Mike Castrucci Ford Dealership in Milford, OH The staff were friendly and did not try to push us into a sale. We purchased a prior vehicle from one of Mike Castrucci's dealers in the past, and the ... 5.0 (2) How can I contact Mike Castrucci Ford in Milford, OH? What do verified customers think about Mike Castrucci Ford in Milford, OH? Indeed https://www.indeed.com › cmp › re... Mike Castrucci Ford Employee Reviews in Milford, OH Was okay · Indeed Featured review · Lots of sales potential · Pros · Cons · Mike Castrucci Ford insights · We want to help you find great companies. Help us be the ... 4.0 (4) People also search for Feedback Indeed https://www.indeed.com › cmp › re... Mike Castrucci Ford Pay & Benefits reviews Good company to work for, the pay and benefits were fair. As a service advisor it can get stressful at times dealing with disgruntled customers. 4.0 (4) Related searches Pennie Johnson 18 reviews·2 photos just now NEW So my husband and I drove 5 hours to look at a Magda red Ford platnum truck. John the Salesmen ran down that the truck had passed their inspection on all levels at 96%... my husband looked under the hood and noticed there was no antifreeze in the resovior. John had one of their more than experienced mechanics come and look at it. To our surprise the mechanic said that this truck hasn't even been inspected and that they can't sell it until it was. (John was ready to let us drive away right then and there) He said it had the wrong oil filter, 2 qts too much oil in it. He continued to state that not having any antifreeze there after we just test drove it for 20 mins was very concerning. We went back in the office. The mechanic told John all of his concerns. Mechanic said it may be a few days until he could get to it.. we agreed to wait and said we didn't mind taking the drive back up.. john said he would call us. This all took place on Tuesday 2/24/23. Today Friday 2/27/23 we call to check status figuring we'd take a ride on a Saturday... we were told they sold the truck yesterday... no call no nothing. This is a terrible way to do business. We should have known of their shady practice when we inquired about another truck and another salesmen said he had a buyer on the hook but money talks... we said we couldn't do that to someone. So besides lying about the inspection being performed there is no customer loyalty. If you purchased this 2020 Magda platinum truck I truly hope the mechanic found what was wrong with the antifreeze situation and you don't end up with a lemon! More

I bought two new cars from Castrucci Ford. We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake p We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake problems. I called Castrucci “Service” to see if they could get me us in to fix the problem. Evidently, “bumper to bumper” excludes several items including brakes and the soonest they could get us in was 5/9! The brakes were fixed by Monro Automotive the next day and we were back on our way. So, 1) read the fine print on your warranty and 2) be sure to plan your auto emergency 2 weeks in advance if you want Castrucci to “service” it. So disappointed!! More