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Mike Erdman Nissan
Cocoa, FL
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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265 Reviews of Mike Erdman Nissan
November 03, 2018
Pleasant to work with Great guy and great team at Mike Erdman Nissan. No pressure and was very professional. Charlie answered all my questions and was a real pleasure to de Great guy and great team at Mike Erdman Nissan. No pressure and was very professional. Charlie answered all my questions and was a real pleasure to deal with. More
by MiamiHusker
Employees Worked With
Charlie Hodge
September 28, 2018
Mike erdman damaged my car and overcharged me I took my car to Mike Erdman Cadillac and they damaged my front bumper and overcharged me with hidden fees they charged me 40 misc fees 20 office supp I took my car to Mike Erdman Cadillac and they damaged my front bumper and overcharged me with hidden fees they charged me 40 misc fees 20 office supplies and 30 to deliver fuel pump and offered me a bottle of touch up paint to repair a crack in my front bumper that happened at there dealership More
by Bryang
Employees Worked With
Greg sales manager and rick service manager
September 22, 2018
Worst experience I've had at a dealership Took my car in for service due to my USB port not functioning. Paid $155 for them to tell me that my radio is broke. When I asked what was specificall Took my car in for service due to my USB port not functioning. Paid $155 for them to tell me that my radio is broke. When I asked what was specifically wrong with the USB port they said you just need to replace the whole radio for over $1000. The worst part about the experience is when I went to pick up my car my AC plugs no longer worked! Horrible experience I most certainly won't be returning. More
by bdb0686
Employees Worked With
angel
April 05, 2018
Horrible Customer Service Terrible customer service department. They do not listen to the customers. Jerry in the service department is the worst of all. I spoke to him on t Terrible customer service department. They do not listen to the customers. Jerry in the service department is the worst of all. I spoke to him on the phone and told him that my car would not start with my car battery that I last received from the dealership. He said that they could take a look at it but I had to have it to the shop by 6:30. I said okay I can make it home to get the battery and make it to the shop by 6:30. I got my battery as the car wouldn’t start and made it to the dealership before 6:30pm. To be told that I had to bring my car in and he couldn’t help me without my car. He wasted my time, as well as my rides time and gas driving all across the county just to get my battery replaced because he never once said the car had to come in also. Yes, I raised my voice and used language but this man was so sarcastic and arrogant he made me more and more angry the longer I was there. Even his body language showed he didn’t care about me the customer who had a car that didn’t start. So, now I will go buy a full price battery somewhere else (which they tested without the car and it was infact a bad battery) and I will also take all of my business elsewhere. Funny, I was just there a few weeks ago inquiring about trading my spouse’s vehicle in for a new car. Mike Erdman you have lost a good customer as well as our future purchase due to Jerry. I would highly recommend he be fired for his sarcastic and arrogant attitude and terrible customer service! More
by Anonymous
Employees Worked With
Jerry
April 02, 2018
Best Ever! I loved my experience with Charlie Hodge! Super attentive, professional and caring. Followed up and got me exactly what I wanted. Thank you so much! I loved my experience with Charlie Hodge! Super attentive, professional and caring. Followed up and got me exactly what I wanted. Thank you so much! More
by Cintronk915
Employees Worked With
Emmet Gaube, Charlie Hodge, Justin Snyder, Jonathan Reese, Joe Kennedy, T.J. Jennings
March 02, 2018
great this is my 5th car purchase since 11 2014. I am happy and comfortable here and everyone makes you feel that way. it is a pleasure to feel welcomed this is my 5th car purchase since 11 2014. I am happy and comfortable here and everyone makes you feel that way. it is a pleasure to feel welcomed and not pressured. More
by tdavidson1965
Employees Worked With
Charlie Hodge
February 27, 2018
Excellent Service I arrived late in the afternoon on a Saturday. I met Charlie Hodge and he stayed with me through the whole process. He was extremely courteous and pro I arrived late in the afternoon on a Saturday. I met Charlie Hodge and he stayed with me through the whole process. He was extremely courteous and professional. He answered all my questions and made sure the whole experience was great. I want to thank him and the staff for all their help. My last car was bought at another Nissan dealer and I was not happy. I will continue to use Mike Erdmann and recommend it to friends and coworkers. Thank You Scott M. More
by smanadm
Employees Worked With
Charlie Hodge, Joe Kennedy
February 24, 2018
Fantastic buying experience This shout out goes to several individuals that made a buying process easy, quick and painless. While I wasn't able to afford the vehicle I wanted, Mr This shout out goes to several individuals that made a buying process easy, quick and painless. While I wasn't able to afford the vehicle I wanted, Mr. Farrell, Mr. Snyder, Mr. Gaube and Mr. Compton put their heads together and got me into a truck anyway. Without their help, I'd not have gotten such a deal. Thank you so much for all of the hard work and fantastic sales experience. My first brand new vehicle. More
by Brian90
Employees Worked With
Christopher Compton, Emmet Gaube, Mike Farrell, Justin Snyder
February 22, 2018
Great experience Excellent car buying experience. Will definitely recommend Mike Erdman Nissan and Charlie Hodge in particular to anyone looking for a new vehicle. Ent Excellent car buying experience. Will definitely recommend Mike Erdman Nissan and Charlie Hodge in particular to anyone looking for a new vehicle. Entire staff were a pleasure to work with. This is the second new vehicle we have purchased from Mike Erdman and both experiences were outstanding. More
by Llibby9
Employees Worked With
Emmet Gaube, Charlie Hodge, Joe Kennedy
February 16, 2018
Simple process The sales and financial teams were very easy to work with. I even had the sales manager help me bring my old car not being traded in back to my house. The sales and financial teams were very easy to work with. I even had the sales manager help me bring my old car not being traded in back to my house. More
by SandyFL
Employees Worked With
Josh Bowman, Joe Kennedy
