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Mike Erdman Nissan
Cocoa, FL
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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265 Reviews of Mike Erdman Nissan
February 06, 2018
Nissan Service Center I had my 2015 Nissan Rogue SL serviced on Feb. 5, 2018 at Mike Erdman Nissan. The appointment was made in the morning, and I was referred to my Servi I had my 2015 Nissan Rogue SL serviced on Feb. 5, 2018 at Mike Erdman Nissan. The appointment was made in the morning, and I was referred to my Service Advisor, TJ. Upon arrival for my 4:30 appointment, he greeted me and my wife, and got down to business. He kept me informed and made suggestions to my car’s service needs. Everything was completed in a timely manner and the car was cleaned inside and out. I enjoy having my Rogue services at Mike Erdman Nissan because they treat us like valued customers. Thank you, TJ for a job well done. R. Albright More
by A10Ace
Employees Worked With
T.J. Jennings
January 05, 2018
Sales experience was meh, Service is DREADFUL We bought my Quest in 2013. It ran out of gas on the causeway during the rest drive. That's really all you need to know about how Erdman lots operate We bought my Quest in 2013. It ran out of gas on the causeway during the rest drive. That's really all you need to know about how Erdman lots operate-- with incompetence. Recently, I had the "opportunity" to experience their Service dept. I live in Satellite Beach, so I've had it serviced closer to home otherwise. But, I needed a new key programmed after my key was stolen during a cruise. I had it towed to Edman since that's the closest dealership to the port. They had to have the key fob sent over from Orlando, so they kept my van overnight. I was able to locate my spare key then, so I called at 8AM the next morning to tell them not to cut the new key. I plan to trade the van in within the next 2 mos. so no need in getting another key. The service rep, Ms. Pelletier, had already told us that they typically have the fobs in stock, but on that morning call she said we'd still have to buy the new fob since it was a "special order." Deceitful. When I followed up with the Service manager, he said he would try to help, but then said the key was already cut "first thing in the morning." So when I went to pick up the vehicle and new key, I wanted my existing key cut also. But, whaddya know, there was no-one in the dept. (which was still open for another 2 hours) that could program it for me. So I was told to "just stop in" another day to have it cut. The service dept's shortsightedness and rudeness will negate me ever returning to Erdman for another purchase again. Car dealerships have a reputation for lacking scruples and being dishonest-- Mike Edman Nissan deserves the reputation. Stay away. More
by Dvnn
Employees Worked With
Ms. Pelletier
August 19, 2017
Pleasant car buying experience Joseph made the car buying experiience simple and expedient. I looked at cars online. We went to Mike Erdman because we had a good experience there be Joseph made the car buying experiience simple and expedient. I looked at cars online. We went to Mike Erdman because we had a good experience there before. No high pressure. All of the staff were pleasant and helpful. We were also introduced to service staff. More
by Maryb124
Employees Worked With
Joseph Hernandez, Emmet Gaube
July 17, 2017
Satisfied I recently purchased a new vehicle at Mike Erdman Nissan. My salesman, Vinny, and was knowledgeable and pleasant. Overall experience with dealership w I recently purchased a new vehicle at Mike Erdman Nissan. My salesman, Vinny, and was knowledgeable and pleasant. Overall experience with dealership was great. I would recommend this them! More
by Ramo
Employees Worked With
Joe the finance guy
June 02, 2017
Nissan Rogue Best car I have ever owned. Lynn was super friendly and helpful. I am glad that I chose this dealership to buy my car and would recommend it to all of Best car I have ever owned. Lynn was super friendly and helpful. I am glad that I chose this dealership to buy my car and would recommend it to all of my friends and family. I am extremely happy with the service and treatment I have received. More
by Becky
Employees Worked With
Lynn Drysieling
May 21, 2017
Comfortable and Easy This was my second car purchase with this dealership this year. Our salesman Jean D was great both times, he helped our transactions to go smoothly. This was my second car purchase with this dealership this year. Our salesman Jean D was great both times, he helped our transactions to go smoothly. The environment is warm and friendly, not just with our salesman Jean D but with the entire staff. My husband is disabled and the were very accommodating to us. We didnt feel pressured to purchase and in the end we felt really good about our deal. If we need another Nissan we will definitely be coming back to Mike Erdman Nissan. More
by lirice
Employees Worked With
Jean D
May 12, 2017
My experience was outstanding. Mr Duperval was outstanding My experience with Mr Duperval was outstanding. He explained all details associated with this purchase. He also explained the operation and features My experience with Mr Duperval was outstanding. He explained all details associated with this purchase. He also explained the operation and features of the automobile, in an outstanding manner. More
by Hattie4728
Employees Worked With
Jean Duperval and the finance guy was outstanding
May 08, 2017
Great Place to Buy a Car Mike Erdman's staff treated me with respect and explained everything clearly to me. I got a great deal on a new car. It was the best experience I have Mike Erdman's staff treated me with respect and explained everything clearly to me. I got a great deal on a new car. It was the best experience I have ever had buying a car, and I have bought many cars.! More
by Mark E Moffitt
Employees Worked With
Richard Ramsey
April 24, 2017
New Car A Very positive buying experience with no hassles. A very helpful sales staff. Also, a very knowledgeable and friendly finance dept. Good service hou A Very positive buying experience with no hassles. A very helpful sales staff. Also, a very knowledgeable and friendly finance dept. Good service hours & days. More
by Mamsam
Employees Worked With
Cory
April 22, 2017
Laid back, helpful, relational This was my first experience buying a car. Loved the laid back atmosphere and helpful people. Simple process and good people. You can tell when people This was my first experience buying a car. Loved the laid back atmosphere and helpful people. Simple process and good people. You can tell when people are trying to just " sell" you on something, but we felt like the salesman and staff were looking out for what we needed and didn't pressure us. More
by Matt12345
Employees Worked With
Cody/Emmitt
