Back

Mike Erdman Nissan

Cocoa, FL

4.5
263 Reviews

4640 FL-520

Cocoa, FL

32926

Directions

Filter Reviews by Keyword

By Type

263 Reviews of Mike Erdman Nissan

January 26, 2020

Had a wonderful experience. I recently purchased my 2015 Pathfinder there. My sales rep, Jean Duperval, was absolutely amazing; very professional and knowledgeable. He gave us his undivided attention. He wa More

by kharmsthubert
Recommend Dealer
Yes
Employees Worked With
Jean Duperval
October 13, 2019

ALWAYS UPFRONT! Easy to deal with and willing to help with no hassle! Helping to find the right car within our budget without a bunch of money down. More

by Darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Reese
October 12, 2019

Positive experience Very clean. Employees all look professional. Very polite. Friendly atmosphere. Very accommodating.chris in sales always make me feel like im the only More

by Paattyy rroobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farrell, Charlie Hodge, Jonathan Reese, Richard Ramsey, T.J. Jennings
August 18, 2019

Above and Beyond Chris Compton provided excellent customer service, he made the dreaded chore of finding a new car easy. I highly recommend Chris and the dealership. T More

by GailC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chis Compton
June 27, 2019

Terrible Place I recently brought my 2005 Nissan LE here to have them do diagnostics on. Was charged $160.00. When I got the review it did not have a list of engine More

by WasabiSabison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Jul 16, 2019 -

Mike Erdman Nissan responded

WasabiSabison, my name is Mike Ferrell and I am the General Manager here at Mike Erdman Nissan. I would like the opportunity to discuss this issue with you further. Please contact me at 321-453-2050. Thank you.

June 12, 2019

Worst Service Sales team was great, Service IS THE WORST. The rain guards peeled off after 3 months. First service appointment was told they're under warranty, but More

by Never Erdman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Billy
Jun 13, 2019 -

Mike Erdman Nissan responded

I apologize, we try to make all visits to our dealership friendly and seamless. I see in this instance, that not to be the case. I will be willing to listen and assist any way I can. Mike Farrell 321-453-2050 ext 3195 General Manager Mike Erdman Nissan

May 31, 2019

Class act The dealership is a class act organization just like the New York Yankees! Device department is quick and honest. Great job guys!! See you again in th More

by Yankees1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farrell, T.J. Jennings
November 04, 2018

Beware ..liarsl Researched and decided I wanted a rogue. I was upside down in my car I was trading. After hours and wasted afternoon the financial manager lied and to More

by 12yamina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Mattingly
Nov 27, 2018 -

Mike Erdman Nissan responded

We're sorry to hear of your experience. We strive to provide our guests an exemplary experience with full transparency. Please contact General Manager Mike Farrell at 321-453-2050. We'll be glad to offer options to assist.

November 03, 2018

Pleasant to work with Great guy and great team at Mike Erdman Nissan. No pressure and was very professional. Charlie answered all my questions and was a real pleasure to de More

by MiamiHusker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hodge
September 28, 2018

Mike erdman damaged my car and overcharged me I took my car to Mike Erdman Cadillac and they damaged my front bumper and overcharged me with hidden fees they charged me 40 misc fees 20 office supp More

by Bryang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg sales manager and rick service manager
Oct 10, 2018 -

Mike Erdman Nissan responded

Thank you for bringing this to our attention. We apologize that you didn’t receive the great customer service that you deserve and that we are known for. We would like to talk to you and work on a solution. Please give us a call at 321-355-3492. Our General Manager, Greg Kyzer, is expecting your call. Thanks again!

...
6
...