
Mike Erdman Nissan
Cocoa, FL
By Type
263 Reviews of Mike Erdman Nissan
Had a wonderful experience. I recently purchased my 2015 Pathfinder there. My sales rep, Jean Duperval, was absolutely amazing; very professional and knowledgeable. He gave us his undivided attention. He wa Pathfinder there. My sales rep, Jean Duperval, was absolutely amazing; very professional and knowledgeable. He gave us his undivided attention. He was even attentive to the children. Jean's assistant, Ms. Valerie, was very accommodating. We felt so comfortable and appreciated. The other staff members were very nice too. I traded my older car with no hassle and at a grate price. Overall it was great service, and a great deal. We would recommend this dealership to anyone. More
ALWAYS UPFRONT! Easy to deal with and willing to help with no hassle! Helping to find the right car within our budget without a bunch of money down. Easy to deal with and willing to help with no hassle! Helping to find the right car within our budget without a bunch of money down. More
Positive experience Very clean. Employees all look professional. Very polite. Friendly atmosphere. Very accommodating.chris in sales always make me feel like im the only Very clean. Employees all look professional. Very polite. Friendly atmosphere. Very accommodating.chris in sales always make me feel like im the only person in the show room ..always greats mecat door.. More
Above and Beyond Chris Compton provided excellent customer service, he made the dreaded chore of finding a new car easy. I highly recommend Chris and the dealership. T Chris Compton provided excellent customer service, he made the dreaded chore of finding a new car easy. I highly recommend Chris and the dealership. This is my 3rd car from Erdman and I've been pleased with all 3 cars. More
Terrible Place I recently brought my 2005 Nissan LE here to have them do diagnostics on. Was charged $160.00. When I got the review it did not have a list of engine I recently brought my 2005 Nissan LE here to have them do diagnostics on. Was charged $160.00. When I got the review it did not have a list of engine codes or list if problems with engine. All they gave me was a piece of paper saying replace engine. No reason as to why or what lead them to this. They did say timing was off but gave no codes or what lead to this conclusion. The Mechanic who did the diagnostics Andrew however was very interested in me using it ad a trade in. Wanting ne to sign it over as such. I did discover that the Nissan Frontier espacially The Le Is a very highly wanted vehical. Makes me wander if they dud lie about if they could hace fixed it without replacing the engine which they wanted $5,000.00 To do...... More
Worst Service Sales team was great, Service IS THE WORST. The rain guards peeled off after 3 months. First service appointment was told they're under warranty, but Sales team was great, Service IS THE WORST. The rain guards peeled off after 3 months. First service appointment was told they're under warranty, but they didn't have the tape to fix them. Then, they changed my oil after I repeatedly told them not to since I had paid $100 for a synthetic oil change to last a few more months than traditionally. Went back today, and off the bat TJ tells me accessories are not covered. Ok, but the attitude I could have done without, but whatever. Speak to service manager, Billie, rude, telling me it's an insurance claim since it's clearly been scratched (hail storm AFTER I brought it in the first time). So, they want me to pay them TWICE for a product they couldn't install right the first time?? Then he says, come inside I'm not going to stand here and argue with you. Really? Over a 10 minute, $10 fix you won't even stand behind your parts or installation? They definitely won't be getting my insurance check for the aforementioned hail damage. Nor will my husband being buying his truck from Erdman. Sell you crap, then charge you to fix it. Really speaks volumes to their ethics. Read their online negative reviews, they all have a similar thread: dishonest, inept, waste of time, rude. Even better read their condescending replies. More
Class act The dealership is a class act organization just like the New York Yankees! Device department is quick and honest. Great job guys!! See you again in th The dealership is a class act organization just like the New York Yankees! Device department is quick and honest. Great job guys!! See you again in the future. Customer for life, Emmet. More
Beware ..liarsl Researched and decided I wanted a rogue. I was upside down in my car I was trading. After hours and wasted afternoon the financial manager lied and to Researched and decided I wanted a rogue. I was upside down in my car I was trading. After hours and wasted afternoon the financial manager lied and told us if the credit score was over 740 he would make it work. Credit score is 760 and sent the sales kid to tell us we needed 4000$ more down payment and added the full price back in to the rogue. We left, rude and bad customer service. I called to complain,never heard back from them More
Pleasant to work with Great guy and great team at Mike Erdman Nissan. No pressure and was very professional. Charlie answered all my questions and was a real pleasure to de Great guy and great team at Mike Erdman Nissan. No pressure and was very professional. Charlie answered all my questions and was a real pleasure to deal with. More
Mike erdman damaged my car and overcharged me I took my car to Mike Erdman Cadillac and they damaged my front bumper and overcharged me with hidden fees they charged me 40 misc fees 20 office supp I took my car to Mike Erdman Cadillac and they damaged my front bumper and overcharged me with hidden fees they charged me 40 misc fees 20 office supplies and 30 to deliver fuel pump and offered me a bottle of touch up paint to repair a crack in my front bumper that happened at there dealership More