
Mike Erdman Toyota
Cocoa, FL
Filter Reviews by Keyword
By Type
Showing 867 reviews
I found the Dealership and Service Department clean, organized and helpful. Now, I would have rated 5 stars but what I was not happy about was not being told there was shop costs and credit card trans organized and helpful. Now, I would have rated 5 stars but what I was not happy about was not being told there was shop costs and credit card transaction fee which raised the total cost. I was told I would not pay the fee if I pay with cash or check. Who carries 100s of dollars in cash and checks these days. Also I had to point out to the Service Rep on a Service Special and what it included. If I had not checked it on the Erdman site I would have lost out on included Wiper Blades. More
Great service shorter time than we expected and Owen was excellent explained. Everything friendly, courteous great experience the best one we’ve had. Debbie excellent explained. Everything friendly, courteous great experience the best one we’ve had. Debbie More
Always have great service from these guys. So easy to make an online appointment and then drop the car off. These guys send a video update to show the status of your vehicle. Chris Pinzon is f So easy to make an online appointment and then drop the car off. These guys send a video update to show the status of your vehicle. Chris Pinzon is friendly, professional and easy going. He does a great job from start to finish. More
The entire Toyota service TEAM in Cocoa are great, friendly and knowledgeable!! Thank you for always leaving me with a memorable experience, my go to dealer for my every service need, also it truly m friendly and knowledgeable!! Thank you for always leaving me with a memorable experience, my go to dealer for my every service need, also it truly makes a difference when you find a representative such as Emily who takes the time to explain every detail and leaves you feeling like she really cares... The overall environment of the service area is clean and inviting if you decide to wait for your service to be done. Great job Mike Erdman Toyota, Cocoa, FL..... More
Fantastic service, very clean facility. Everyone I have dealt with since moving to the area is very personable. They have earned my business for maintenance on my current Toyota and also wh Everyone I have dealt with since moving to the area is very personable. They have earned my business for maintenance on my current Toyota and also when I am ready for my next Toyota. More