Mike Erdman Toyota

Michelle made it a pleasant experience instead of one I was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you More

Stopped by for some info about new Toyotas and left the lot with a new RAV4. Garrick convinced me about the car an Jimmy got the lease fixed. Excellent job by both of them! Can definitely recommend this de lot with a new RAV4. Garrick convinced me about the car an Jimmy got the lease fixed. Excellent job by both of them! Can definitely recommend this dealer. Especially if you are form the New York City area as I am. Dealers up there doesn't care that much about the customers as these guys in Merritt Island do. More

I called this AM for an 1:00 appointment to have my oil changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was re changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was released from Rehab on 01/19,2013,and is getting around on a 4-wheel walker. My intiial phone call was with Chris. Upon arrival we were greeted by Michelle. She was extremely welcoming in assisting my husband out of the front passanger seat & removing the walkerfrom the back seat & helping both of us to enter the waiting room. The service was completed in less than the stated time and again Michelle was just as attentive upon our departure. We truly appreciate her efforts. We have been Toyota customers since 2000 & have alwasy been pleased with the service. We have enjoyed working with Jesse Torres for most of those years & I was disappointed to learn that he was not available at that time. Chris assured me over the phone that we would be well taken care of & in deed Michelle was marvelous. Thanks again, Vince & Carroll Lozowicki More

I had a very positive experience at Mike Erdman Toyota. Alex and Mehrdad were very helpful. Low pressure sales. Chris Ferrell the Sales Manager was excellent. He sat with me and explained both my lease and Alex and Mehrdad were very helpful. Low pressure sales. Chris Ferrell the Sales Manager was excellent. He sat with me and explained both my lease and purchase options in detail. I have bought and leased a lot of cars in my life and this was probably the best experience I have ever had. More

My air condition fans was not working propery. They stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. More

As a retired police executive with the New York City Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consum Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consummate professional, efficient and effective. Mr. Ball's care and attention to EVERY detail of a customer's concerns are without par. Mr. Ball demonstrates a genuine interest in the customer's satisfaction and he finds a way to achieve that end despite his obvious overwhelming (to me) work load. As a snow bird type resident of the space coast I have serviced both my Toyotas with you and have become familiar with your dealership and Mr. Ball in particular. I have only major kudos for your service department under the leadership of Mr. Ball. I expect to patronize Erdman Toyota in the future and highly recommend your services to fellow toyota owners. Thanks for the GREAT WORK ! More

My 2004 Toyota Tacoma Quad Cab was recently serviced at Mike Erdman for an AC problem. I had been shuttled home on Wednesday and was contacted the next day, new parts and service was being performed. I cal Mike Erdman for an AC problem. I had been shuttled home on Wednesday and was contacted the next day, new parts and service was being performed. I called the dealership late that afternoon and was told the truck was ready and what service had been done. I opted to have the shuttle pick me up at my home on Friday morning to alleviate going to the dealer that evening. I dealt directly with John Ball, and was pleased to know the problem was fixed, at a price we agreed on and the truck runs like brand new (bought at Mike Erman in 2004). I have peace of mind again, as this vehicle means the world to me, to get me where I need to go and safely. Thanks to the Mike Erdman service department, a true bunch of professional and courteous employees. More

The quality of service at Mike Erdman is consistently first class. Personaly I have dealt with this dealership since 1998, without a complaint of any kind, and have no hesitation in recommending both th first class. Personaly I have dealt with this dealership since 1998, without a complaint of any kind, and have no hesitation in recommending both their sales and departments. More

since purchasing my Sequoia in 2005, Mike Erdman's Service Dept. Staff has provided me with superior service every time I bring my vehicle in, whether it is for routine service or if something is wron Service Dept. Staff has provided me with superior service every time I bring my vehicle in, whether it is for routine service or if something is wrong. Jesse Torres in particular has been there for me time and time again over the years. More

Mike Erdman name was on all the cars on the road, tv and newpapers.so I had to experience it for myself. They were great. newpapers.so I had to experience it for myself. They were great. More