Mike Erdman Toyota

service was completed on time. i didn't have to wait to get my car serviced. they price matched for the oil change from another dealer which made me very happy! get my car serviced. they price matched for the oil change from another dealer which made me very happy! More

My recent experience with Mike Erdman made me a believer in having my car repaired at a dealership. I was always told not to get my car fixed at a dealership because it would not only cost more than other in having my car repaired at a dealership. I was always told not to get my car fixed at a dealership because it would not only cost more than other places but that I would be "taken". I brought my car in for a diagnostic test ($39.95) because of a problem with my gas tank. I also had called ahead to get a price for a wheel alignment. Mr. Kirby quoted $79.95 so I decided not to get it done there because Tire Kingdom on US 1 in Cocoa was offering a coupon offer for $59.95. When I arrived Mr. Kirby asked me about having the alignment done. When I told him it was cheaper in Cocoa he offered to match the price. I was thrilled and decided to get the alignment done at the same time as the diagnostic test. Mr. Kirby called me later to explain there were several other things wrong with my car. He also told me what was wrong with my gas tank and said it would cost anywhere from $40 to $800. I believe mine was about $540. I had a small problem after it was repaired and I took it back and was greeted by Mr. Kirby who explained everything to me. I was a bit leary and told him so. He wanted me to be happy so he asked me to speak with John Ball, Service Manager. Mr. Ball drew pictures & explained everything they had to do. He spent whatever time he needed to convince me that what he was telling me was to my satisfaction. Mr. Ball & Mr. Kirby had me leave my car overnight & the next day but gave me a beautiful Camry to drive while my car was being repaired. Mr. Kirby was very attentive and followed up with me on everything. He referred me to Mr. Ball when I felt skeptical about the dealership. Mr. Ball in turn gave me the necessary answers to my questions and worked with me in a very kind manner. Both Mr. Kirby and Mr. Ball are an asset to Mike Erdman Toyota & very professional. I am happy! More

I had a problem with my breaks and when visited the store I was not happy withthe way the sales rep was trying to add more to the coast of repair and trying to deal and wheel with me. I have been a customer I was not happy withthe way the sales rep was trying to add more to the coast of repair and trying to deal and wheel with me. I have been a customer for past 8 years and spoke to Jay and he personaly took care of my problem. More

I have always received good service and, as a widow, I especially feel that a trust level is important. I also appreciate the complimentary car wash! Thanks! especially feel that a trust level is important. I also appreciate the complimentary car wash! Thanks! More

I was pleased with everyone and with every aspect of service. Also the driver who took me to the mall so i could do other things rather than wait in the office. Everyone was very courteous. Thank you service. Also the driver who took me to the mall so i could do other things rather than wait in the office. Everyone was very courteous. Thank you. More

I enjoy coming there. All the people are friendly and they always seem to know what they are doing. Service building is always clean especially the restrooms. they always seem to know what they are doing. Service building is always clean especially the restrooms. More

The service staff and manager were excellent. They identified a failing water pump in my 2007 Toyota Tundra, then provided fast, excellent repair. In addition, they offered me a discount on some badl identified a failing water pump in my 2007 Toyota Tundra, then provided fast, excellent repair. In addition, they offered me a discount on some badly needed tires and an alignment. I routinely have my truck serviced at Erdman Toyota and have always been pleased with the quality and cost of service. I recommend them to other potential customers, as well. More

Paid over $1,300 for a replacement display for my 2004 Prius. Now there's only one color for the background screens instead of 4 that my original unit had. Unfortunately the default color is green and ver Prius. Now there's only one color for the background screens instead of 4 that my original unit had. Unfortunately the default color is green and very hard to see with sunglasses. Service Dept. told me that possibly the company that makes the replacement doesn't support changing the background colors, even though they still show up as choices in setup. Not too happy for the price I paid. More

I always use this dealership for servicing my vehicles because they are prompt,courteous and keep my cars up to date to maintain the factory and extended warranties. because they are prompt,courteous and keep my cars up to date to maintain the factory and extended warranties. More

We've taken care of three cars at Mike Erdman Toyota, and have been very pleased with their service department. Prices are fair, customer service is fantastic, and they go the extra mile to make sure you ar have been very pleased with their service department. Prices are fair, customer service is fantastic, and they go the extra mile to make sure you are pleased and the vehicle is running well. We've even purchased a used car from them and also had a good experience. More