Mike Erdman Toyota

As always, I've found the courteousness and quality of service to be excellent at Erdman Toyota on Merritt Island. I always go there for the regular 5,000 mile servicings on my '06 Prius, and today for service to be excellent at Erdman Toyota on Merritt Island. I always go there for the regular 5,000 mile servicings on my '06 Prius, and today for a gashed tire. I had no appointment but they are able to work me in while I wait. The Service Representatives are all so helpful, informative, courteous. 100% satisfaction, both today and on previous visits. More

It's VERY important to provide quality customer service, but it's MORE important to get to the bottom of a problem. Our conversations with Jim Shaw provided just that - Toyota's ability to locate the sourc but it's MORE important to get to the bottom of a problem. Our conversations with Jim Shaw provided just that - Toyota's ability to locate the source of our gear shift module! And we trust that the issue has been resolved to our satisfaction! Kudos to a job well done and for superb customer service to Jim and the young lady handling the final transaction of our work order!! More

I purchased a Honda van and was given my 1st oil change free. This is the 4th auto I have purchased from Mike Erdman Toyota, most of them from Steve Saporito. Steve, the sales team and the maintenance fo free. This is the 4th auto I have purchased from Mike Erdman Toyota, most of them from Steve Saporito. Steve, the sales team and the maintenance folks in Service have always treated square and are always looking for ways to improve their service. I've sent them a few clients and they love them as well. More

My wife and I have been purchasing Toyota, Cadillac, and Nissan cars from Mike Erdman since we moved here back in 1994. We have primarily bought Toyota cars from Steve Saporito, who has provided excellent s Nissan cars from Mike Erdman since we moved here back in 1994. We have primarily bought Toyota cars from Steve Saporito, who has provided excellent sales service through-out the years. However this review is about the outstanding service we receive from Jesse Torres. Jesse has been fantastic in his dedication and quality of service. I am comforted with the knowledge that when I send my wife, daughter, or son to see Jesse, in the service department, they will be treated with excellence. This is echoed by comments from my wife and daughter who say Jesse makes them feel like V.I.P.s. My son who brought his Altima over to get serviced could not stop talking about how much better Jesse treated him than he has ever been treated at the Nissan service center. Jesse is the best and I sincerely appreciate his friendly service. Sincerely, Tim Ramsdell More

Provided outstanding service and all work was completed well before the promised completion time. The service personnel were responsive to my questions, provided courtesy car wash, and provided dealership well before the promised completion time. The service personnel were responsive to my questions, provided courtesy car wash, and provided dealership to home transportation while the car was being serviced. More

John Ball has gone out of his way to help me on numerous occasions! Repairing, servicing and maintaining the Braun Handicap ramp system in my Chrysler Town & Country van.. [Mike Erdman Toyota is the autho occasions! Repairing, servicing and maintaining the Braun Handicap ramp system in my Chrysler Town & Country van.. [Mike Erdman Toyota is the authorized dealer in Brevard County].. of the numberous issues John & his team have managed to keep coming up with solutions! Thank you for keeping me mobile! More

It must be me or my 2003 Tundra your maintenance technicians dislike. Bought my Tundra here and have had it serviced faithfully at your service department. Over the years yechnicians have failed to technicians dislike. Bought my Tundra here and have had it serviced faithfully at your service department. Over the years yechnicians have failed to refill the engine with oil, battery caps not replaced, and lug nuts coming off. Today after arriving back home I checked the engine compartment. The dipstick was sticking up so high it had to touch the underside of the hood when closed. I called Jim Shaw and told him. I checked to see if oil was in the engine and it sppears there is some but I could not see a line on the dipstick (front or back). More

Mike Erdman folks always do a good job. We have 3 Toyotas and this dealership is NOT the closest to our home, but it is worth the extra travel. They always explain everything and we never feel as if Toyotas and this dealership is NOT the closest to our home, but it is worth the extra travel. They always explain everything and we never feel as if they take advantage of us in any way. We can't imagine buying a Toyota anywhere else or having our cars serviced anywhere else. Mike Erdman is the reason we stay with Toyotas. More

We would like to give a special thanks to John Ball and his team for always being there to help us with our automobile needs. It's always a wonderful experience to deal with John and his can do attitude. W his team for always being there to help us with our automobile needs. It's always a wonderful experience to deal with John and his can do attitude. We are a Toyota family that depend on the quality of service we continue to receive from your staff, and that's what keeps us coming back. Thanks to all and we look forward to your great service in the years to come. Keep up the Great Work, Steve & Roe More

Excellent service from greeting, through paperwork, with professional care and consideration to the customer as to time and notification of completion with accurate estimates and a validation of the cost of professional care and consideration to the customer as to time and notification of completion with accurate estimates and a validation of the cost of service with full explanation, very professional. More