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Mike Haggerty Buick GMC
Oak Lawn, IL
133 Reviews
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Showing 133 reviews
March 08, 2011
I took my car to the dealer because no else seem to know why it kept die out while driving, so they said it was the mass air flow sensor. They replaced the part and after I paid them $705.00 and drove away why it kept die out while driving, so they said it was the mass air flow sensor. They replaced the part and after I paid them $705.00 and drove away the car die a block away. I brung it back they said the part they replace was faulty so they replaced it again and I picked it up 3 days later and before I can gt to the expressway the check engine came on. they gace me a loaner to drive until they figure out the problem, now they tell me it the catalyst converter and they had the nerve to said I might have the same problem with it cutting off. they would fix the converter or give me my money back. when I the last time they put 10.00 worth of gas in my car after I complained about they drove all my gas out, and I with the check engine light on. This experience had been a nightmare and a JOKE!!!! More
by pat1
Employees Worked With
joe ruiz and his manager john
Helpful January 17, 2011
Bait and switch tactics used here. Very bad watch out for them. Told me the car I was driving had navigation system and then when I purchased it and realized it had no navigation , Pete the sales manager sai them. Told me the car I was driving had navigation system and then when I purchased it and realized it had no navigation , Pete the sales manager said tough luck you've already signed the paperwork. Do not go here, I learned my lesson the hard way. More
by PatrickHaran
Employees Worked With
Pete
March 28, 2010
I have owned my 2010 Buick LaCross CXS for 2 weeks. So far the the check engine light has been on 4 times I called my sales person Dennis after the second time the light came on and he asked me to take it far the the check engine light has been on 4 times I called my sales person Dennis after the second time the light came on and he asked me to take it to their service department (which I had the hardest time getting through) by the time I got to the dealer the check engine light was off. The service department told me all the codes came back fine. I was told by Bill Haggerty that I could call onstar diagnostics when the light was on so the 3rd time the light came on I did and onstar ran a diagnostics and found the problem so onstar tried to do a 3 way call with the service department and the service department told Kerri the onstar representative that she could not take notes of the diagnostics findings and their was no tech available to speak with either. All she could do for us was make another appointment. I hate to think of what the future with this car will be? I think I will get rid of it as soon as possible 60 day buy back consult with an attorney about lemon law something! At 2 weeks of owning this car I would think I would be spending my weekends enjoying it not at the dealer getting it fixed wouldn’t you think! More
by amado965
Employees Worked With
Dennis in sales and Bill Haggerty
