Mike Juneau's Brookfield Buick GMC

Had vehicle ready for us when we arrived for a test drive. Sales associates were friendly and answered all our question. transaction was quick and smooth. drive. Sales associates were friendly and answered all our question. transaction was quick and smooth. More

Mike Riley and the Brookfield Buick/ GMC service team are exceptional!! On Sun., May 2nd, our 2011 Regal was towed to the shop due to an overheated engine. On Monday we met with Service Advisor Mike, givin exceptional!! On Sun., May 2nd, our 2011 Regal was towed to the shop due to an overheated engine. On Monday we met with Service Advisor Mike, giving him the run down of our car's problem. Later in the day, Mike informed us by phone, that the water pump chain had failed, and that the repairs would be costly. They had the parts in stock. We already knew from past experience with other cars/trucks that Brookfield Buick/ GMC had serviced for us, that they had the expertise to do the job right. We confidently, and without hesitation, gave the go ahead for the repairs. Repairs were completed on Tuesday. At the time of pick up, Mike patiently explained to my husband and I, (in somewhat layman's terms) the repairs, along with telling photos of the failed parts. An unexpected complimentary 5% senior discount was applied to the total cost of repair. Thank You Brookfield Buick/ GMC for your professionalism and expertise, and the continuous reassurance you give your customers. More

The radio is still broke. You looked at it and couldn’t find out what was wrong with it. My husband said that the glitch happens when you drive it around. But you couldn’t even drive it around to see the find out what was wrong with it. My husband said that the glitch happens when you drive it around. But you couldn’t even drive it around to see the problem. Very bad service. Plus, you charged him for doing nothing! More

On May 6th I inquired about a Buick Enclave that was on the lot which I was told was available. On May7th I worked everything out with my bank to purchase the vehicle. At 11am I called and talked to John a the lot which I was told was available. On May7th I worked everything out with my bank to purchase the vehicle. At 11am I called and talked to John and asked him to send a purchase contract to my bank so I could pick the vehicle up on Monday with no issues. John said ok and that he would call me back. At 3:15pm he called me back stating he sold it since I talked to him. I was shocked seeing as I literally asked him to send the purchase contract over, stating I was going to purchase the vehicle. This is absolutely unacceptable. I hope people do NOT do business with you guys because your company is very shady. How unprofessional. More

Excellent greeting; timely service; sales staff gave a toy car to my Grandson!!! Clean and neat facility with gracious staff. So far a very nice dealership experience toy car to my Grandson!!! Clean and neat facility with gracious staff. So far a very nice dealership experience More

We called on Saturday May 2 around lunch, asking about a truck listed online. Got a quick callback that confirmed the truck was available, and told them we’d be up in an hour(we live in Deerfield, IL). Look truck listed online. Got a quick callback that confirmed the truck was available, and told them we’d be up in an hour(we live in Deerfield, IL). Looked at the truck, took it for a drive and made the purchase, only adding running boards. The truck was ready to pick up the following Wednesday. Excellent service and everyone was very friendly and professional. Thanks! More

I’ve had my plastic bumper replaced multiple times. I come here each time because the service is excellent, professional, and timely. Thank you Kirk! come here each time because the service is excellent, professional, and timely. Thank you Kirk! More

Randy Tennies did an excellent job of finding me the exact type of car I was looking for. I called him one day for the type of car I wanted and features I needed in it. By the next day he had one for me exact type of car I was looking for. I called him one day for the type of car I wanted and features I needed in it. By the next day he had one for me to try out. Kevin did an awesome job of explaining all the features the car had to offer and answered all my questions. More

We always take our vehicles to Brookfield GMC for service. They do awesome work and can trust them with the repairs because they get it done correctly!!! service. They do awesome work and can trust them with the repairs because they get it done correctly!!! More

Everyone was polite and helpful not only to my wife and I but to each other as well. They made sure we knew how all the feature worked and took the time to answer all our questions. but to each other as well. They made sure we knew how all the feature worked and took the time to answer all our questions. More