Mike Juneau's Brookfield Buick GMC

Friendly and quick, we'll definitely refer family and friends to visit if they should in need of buying a new car. friends to visit if they should in need of buying a new car. More

I have worked with Kevin before and have always been happy with my service other members of the service team have not been as personable. I don't like it when someone seems annoyed that a customer doesn happy with my service other members of the service team have not been as personable. I don't like it when someone seems annoyed that a customer doesn't know where to go and what to do when picking up a vehicle after service. More

I do not do essay type answers for any survey, forcing someone to do so is STUPID someone to do so is STUPID More

I had an appt. for an oil change and tire rotation. The work was done in a very timely manner and the staff was very friendly and helpful. for an oil change and tire rotation. The work was done in a very timely manner and the staff was very friendly and helpful. More

no no no no no no no no non o no no no no no no no no no no no no no no no More

Excellent service performed and completed on time. Service writer explained what needed to be done in a manner that was easy to understand Service writer explained what needed to be done in a manner that was easy to understand More

I did not look to write a comment, but have been asked… so here’s my opinion. We’ve leased two Encores and have taken four of my own vehicles into the dealership, along with another for a family member. so here’s my opinion. We’ve leased two Encores and have taken four of my own vehicles into the dealership, along with another for a family member. When looking for my latest purchase, I had jokingly asked to “round” the purchase price by $91 dollars to make it an even amount and was told - no wiggle room. We ended up buying the car anyway and only after did we notice the scratch on the door and that it pulled to the right. I had asked for these issues to be resolved- within the three day warranty. I went back and forth regarding the scratch and told that is what it is, we’re not going to do anything more. I caved and said “whatever”, just fix the alignment. I was told that it was ready, picked it up, drove off the lot with it being better, but not fixed. I then asked for them to correct it, test drove with a technician and was then told that “he’s an award winning tech, and he says it’s fine. At that point - strike three xxx -Price -Problems -Being told it is what it is. I simply asked to cancel the sale and my drove off the lot with my trade in vehicle. *I’m still waiting on my check to be returned. I felt like friendship with everyone there, which I knew quite a few by name, has been damaged, probably move on after “years” of dealing with this company. Again, you have asked “how was my experience” - not a very good one. More

The services were explained in detail. Services were performed in a timely and professional manner. Services were performed in a timely and professional manner. More

Kevin Lucas is always courteous and helpful. He explains what he's checked and how long the service appointment will last. He explains what he's checked and how long the service appointment will last. More

Better than other dealerships, I did not feel pressure to take a decision when I was reviewing the vehicle. Response time by email can be improved. Disappointed the vehicle had a leakage issue just the day a take a decision when I was reviewing the vehicle. Response time by email can be improved. Disappointed the vehicle had a leakage issue just the day after I received the vehicle More