Mike Maroone Chevrolet South
Colorado Springs, CO
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298 Reviews of Mike Maroone Chevrolet South
Tires Daughter bought a vehicle here in Feb. 2019 deployed 1 mo later, drove veh. to PA. put in storage until Aug. 2019 only put 4-5k miles on it. Had a sta Daughter bought a vehicle here in Feb. 2019 deployed 1 mo later, drove veh. to PA. put in storage until Aug. 2019 only put 4-5k miles on it. Had a state insp. done today said tires are not good should have never left lot with bad tires. Very disappointing this happened. Waiting on call to see inspection of tread depth while it was there. I expect Mike Maroone to stand behind the vehicles they sell and make things right, I understand mistakes happen and things get missed, but this should not have happened, I spoke directly to the sales person that was dealing with my daughter and told him exactly what expectations were, just feel as though you seen my daughter coming. I called in once before regarding warranty that was sold to daughter that was not needed or nessesary, was transfered twice and left a few messages no one ever returned my call, so I called finance company and they cancelled it. If no response this time I will make sure the military families I am associated with, know the concerns and lack there of, before they make a trip to this dealership. These men and women that come there to purchase vehicles many of who are active duty deserve more than this kind of behavior. More
Nick Manyik performed above & beyond my expectations. Someone crashed into my GMC truck. I took it to an independent body shop for an estimate, the estimator missed a lot of the damage to include that the Someone crashed into my GMC truck. I took it to an independent body shop for an estimate, the estimator missed a lot of the damage to include that the seatbelts had deployed. Took it to Mike Maroone and Nick did an estimate and found all of the damage & more. They completed the repairs and I think they did an excellent job, truck looks great !!! Nick, I commend you and your team for the true professionals you are, and the outstanding performance you have displayed. You truly demonstrated the hallmarks of Mike Maroone Chevrolet. More
Bought a Truck 7 days ago still waiting We bought a vehicle 7days ago and are still waiting for them to replace some sensors and do a detail. I’m at the point where I’m going to take them up We bought a vehicle 7days ago and are still waiting for them to replace some sensors and do a detail. I’m at the point where I’m going to take them up on that money back deal. They have just dropped the ball at every turn. Very unhappy! More
Mike Maroone south Terrible mechanics We bought a 2011 dodge truck from them. Before owning the truck for 60 days the check engine light came on. We took it in for them to check it out. We We bought a 2011 dodge truck from them. Before owning the truck for 60 days the check engine light came on. We took it in for them to check it out. We tell them we have the extended warranty. They have it for half the day tell us some wires are broken and that’s the problem. So we have them replace the wires. $422.27 later we take it home check engine light comes back on. We park the truck over the weekend and get it back to them on Monday when they could get us in. Were told now the the engine module needs to be replaced that we have to take it to a dodge dealership. We call the dodge dealership before we pick up the truck make an appointment they are booked out until Friday. Take it in on Friday they have it for 2 hours and said nothing wrong with your engine module but you have seriously low oil! No oil is showing up on the dip stick. We had to put 4 quarts of oil in before it would show up on the dipstick. Plus we are also missing the elbow air piece to the engine to keep the engine cool. So we pay them $309. I call mike Maroone on Monday ask to speak with the service department manager i leave a message no call back. Call again on Wednesday and Thursday still no call backs left voicemails also spoke to another guy in the service department who said sales would be the one who would take care of this issue. ( I may be a girl, but I know sales has nothing to do with services on a vehicle) so I finally get to leave another voice mail for Aaron the service manager. Now I am beyond mad. I leave a message saying this was the last time and nicest voicemail I would leave I need him to stop ignoring me and call me back. Finally Friday at 6 pm he calls back. He wants to see my receipt for the dodge dealership. I bring it to them. Which clearly states NO OIL in truck. He calls back and says there is nothing they will do for us since they did an oil change for it. Even though I brought my truck to them 2 times and they missed the no oil twice! Changed some wires that didn’t even need to be changed. They charged me $422.27 and did nothing for us! The dodge dealership charged us $309 and fixed the problem it’s been almost 2 weeks still no issues! And Aaron said they didn’t need to put the airflow elbow piece on it didn’t need it. Obviously their Machanics and manager know nothing about cars! When he called me to tell me that there was nothing they would do for us he Conveniently couldn’t hear me. When I said so it’s ok your Machanics missed the issue twice and replaced wires that didn’t need replacing!?!? i wouldn’t trust these people with anything! When you pay $260 for a diagnostic and they can’t find a simple issue of the oil being to low. It’s ridiculous! More
Bad experience would not buy a vehical from here. Working over the phone with the dealership sence I'm out of state. For 3 days working out the deal. Have my financing everything was about done. They Working over the phone with the dealership sence I'm out of state. For 3 days working out the deal. Have my financing everything was about done. They txt me and tell me the truck is no longer avalible because they received a better offer. My bank already wrote a check the deal was done.... sold out from under me. Would not recommend this dealership More
Great experience I bought a SUV in October, was very happy with the the sales person Mike Chaplin. He is very patient and was helpful finding a SUV of our choice. We'r I bought a SUV in October, was very happy with the the sales person Mike Chaplin. He is very patient and was helpful finding a SUV of our choice. We're very happy thanks mike. More
Best experience ever buying a car. I bought a car because mine was destroyed by hail . Jesse Davis was great sales person. Listened to what I wanted and did not try to push anything on I bought a car because mine was destroyed by hail . Jesse Davis was great sales person. Listened to what I wanted and did not try to push anything on me. He really cared about what I needed. Caleb Fagan the manager was super and got me where I needed to be in payment. So My daughter bought a car and my son inlaw bought a truck . Than my husband got a truck. Everyone of us are very pleased More
Great, no pressure sales We have recently purchased 2 vehicles from Mike Maroone, the first was facilitated by Jesse Davis, and the second was both Jesse and Kyler Davis. Both We have recently purchased 2 vehicles from Mike Maroone, the first was facilitated by Jesse Davis, and the second was both Jesse and Kyler Davis. Both of them were upfront with vehicles in our price range and they didn't try to push us into anything higher, as I have experienced with some other local dealers. Over all a great car buying experience, and would recommend to anyone looking to check out this dealer first. More
Superb customer service I would like to thank the staff at Mike Maroone for getting me in at the end of the day when everybody was trying to go home and very quickly and prof I would like to thank the staff at Mike Maroone for getting me in at the end of the day when everybody was trying to go home and very quickly and professionally mounting and balancing four high-end tires and rims. The technician Ron did an amazing job and the rims were in pristine condition also thanks to their top notch tire machine. The team captain Aaron it was a pleasure to work with very down-to-earth and professional to provide some of the best customer service I've seen in a long time. I have work for Chevy dealerships before and in my opinion this facility in staff is top-notch thanks More
Made Things Right Doug Miller called to see if he could correct an issue I had with Mike Maroone in early August. He worked diligently with the servicing technician, Ky Doug Miller called to see if he could correct an issue I had with Mike Maroone in early August. He worked diligently with the servicing technician, Kyle Saylor, to fix the problem free of charge. The Doug/Kyle service I received was nothing short of outstanding. More