Mike Maroone Ford Longmont

Thank you Darren! Darren was helpful and reasonable. He found us a better deal on basically the same car and worked with us through the process making it a long night Darren was helpful and reasonable. He found us a better deal on basically the same car and worked with us through the process making it a long night for him. We appreciated his time and integrity. More

Terrible horrible service department so... last week I made an 'appointment' for 11:00 today at Longmont Ford to have my oil changed, I get here... they send me to their "Quick Lane' pers so... last week I made an 'appointment' for 11:00 today at Longmont Ford to have my oil changed, I get here... they send me to their "Quick Lane' person... she takes my info and tells me it will be 1 1/2 - 2 hours!! That's not FRICKIN' quick!! ... not sure why I had to make an appt to wait for 2 hrs for an oil change... I'll sit here this time and wait ... but this is ridiculous... never coming back to this dive... More

Do not use Ford I inherited this car from my father and it has been the biggest disappointment. My father hardly drove it the two years prior yet right after I took o I inherited this car from my father and it has been the biggest disappointment. My father hardly drove it the two years prior yet right after I took over the car, the warranty was over and the engine completely stopped working. I started getting Engine Fault errors and the car would shake and sort of stall while driving. Very scary! I took it into the dealership and the car was one week past warranty and they said it was wired incorrectly in the factory and would cost me close to $1,000 to repair. It is now approximately 3 months later and the EXACT same scenario is currently taking place. I have had the Engine Fault warning on my car all week and while I don't know the synopsis yet, it's currently at the dealer, I can guarantee it will be another major fix. Last time I called dealership supervisors and managers to try to get them to come down significantly in price since it was clearly a manufacturer error and they conveniently never were available or never called back. I called every day for a month. Needless to say I will be trading this car in and NEVER purchasing a Ford again. More

Brent Rogers did a great job After doing some research, I narrowed my preferences down to a Ford F-150 and a Dodge Ram. I went online and saw that Longmont Ford had a good invento After doing some research, I narrowed my preferences down to a Ford F-150 and a Dodge Ram. I went online and saw that Longmont Ford had a good inventory of F-150's. I went to the dealership and Brent Rogers greeted me. I gave him some ideas as to what I was looking for and we proceeded to test drive a few trucks. I can't stand high pressure salesman and was vert pleasantly surprised that Brent was my kind of guy. Brent took his time with me, was very knowledgeable about the vehicles and the systems and I never felt that he was pushing for a sale. I came back three times before I ended up by a F-150 from Brent. I love the truck and highly recommend Brent. More

2015 Ford Focus I bought my car on 12/30/16 from the sales man Bryce Benson he was very helpful in choosing the car that was right for me. I would highly recommend an I bought my car on 12/30/16 from the sales man Bryce Benson he was very helpful in choosing the car that was right for me. I would highly recommend anyone to go see him for a car or truck. More

Ed Trejo rocks Great experience with Ed buying a new pickup. Took the time to explain all the features and walk us through the vehicle. Delivered everything as promi Great experience with Ed buying a new pickup. Took the time to explain all the features and walk us through the vehicle. Delivered everything as promised. More

No Pressure Sales Experience I had a very specific vehicle in mind that I was looking for. Something used for very little money that's good in the snow, a second vehicle. I initia I had a very specific vehicle in mind that I was looking for. Something used for very little money that's good in the snow, a second vehicle. I initially went to the dealership for a vehicle I saw online. When I saw that vehicle in person it was not what I wanted. Ed Trejo had shown it to me and was very intuitive to what I wanted. I didn't want to sit at a desk and talk about things I had no idea about. So I saw the vehicle, thanked him for his time, and preceded to get into my vehicle to leave. A couple moments later Ed was tapping on my window saying there was something he had forgotten. A vehicle with the exact description and price range that I wanted was traded in only moments before I got there. We test drove it right away, talked numbers with very little back and forth, and came to an easy agreement. Within 30 minutes I had bought a vehicle and it was a seamless process. There was one bump in the road, however. And even then, Ed fixed it instantly. The vehicle needed some work done to it that costed a lot of money, repairs that were unknown at the time of purchase because it hadn't been inspected yet. After assessing the repair costs at this dealership, I went to Ed adamant that I did not want to purchase the vehicle anymore. But before I could even say those words, he told me they were going to fix the most expensive repairs for me, over $1,000 worth. Once again, I was in and out of the dealership satisfied with my purchase and my experience. More

My son bought an 2013 ford f150 I usually do not like going to car dealerships but nick made the experience fantastic. He was very knowledgeable, helpful in all aspects of our exper I usually do not like going to car dealerships but nick made the experience fantastic. He was very knowledgeable, helpful in all aspects of our experience. I will buy my next vehicle there. Thanks for everything nick More

Out of Gas I called Jeremy (a supervisor) and left him a message about a car that I had questions about that I had been checking out on Cargurus , but I never go I called Jeremy (a supervisor) and left him a message about a car that I had questions about that I had been checking out on Cargurus , but I never got a call back. I sent an email through another online auto source and I got an email back from both Jeremy and another guy named Ed fairly quickly. Shortly after reading the emails, I got a call from Ed and I told him that I live in Denver (30 miles away) and I just had a few questions that I thought could/should be answered before driving all the way out there. Ed was able to answer my questions and I agreed to head out there the same day. Initially, Ed was pretty quite and I wasn't quite sure what to expect from him. So he grabbed the keys and we took it out for a test drive. It drove nicely and I didn't notice any problems with the car at all. After we returned from the test drive he seem to warm up a bit and seemed a little more comfortable expressing his humor with me, which was nice because I needed to have a relaxing experience in order for me to buy this car. So I did all the paperwork for the car on Monday, but the car needed a little work and it wouldn't be ready until Tues or Weds. I thought I could pick it up on Weds, but I was informed by a co-worker that we had a mandatory work meeting on Weds and there was no way I could get out there on Weds and the only other day I could pick it up would have been Tues or Sat. I let Ed know about my work obligations and he was great in making sure the car was ready for me by 1:00PM on Tues. When I arrived to the lot, my car was parked out front running with the heater on. I figured Ed wanted to make sure that I was warm since I complained about being really cold the day before. So I gave him the keys to the loaner car they gave me the day before and he gave me my keys and I was on my way. There's about a 3 or 4 mile range between the dealership and the highway and as I was heading towards the highway to get back to Denver, I noticed the gas tank light was on and the tank was on empty. I thought it was odd that I just bought a car from a dealership 30 miles from home and it didn't occur to anyone to put gas in it. Especially since my trade-in had over a half tank in it when I gave to them. But I figured it wasn't the end of the world so I stopped at a gas station right by the highway and put gas in it. When I pulled in, I then noticed a chip in the driver's side windshield about the size of a dime that I didn't notice it the day the before. Maybe it was there during the test drive, I don't know. I certainly didn't see it but I don't know how I could have missed it. But that irked me quite a bit and that changed my review from 5 stars to just 3 stars. With that being said, I would still refer a friend to this dealership, but I would also tell them about the gas and windshield issue as well and let them decide if they want to drive 30 miles one way to buy a car. More

Brent Robbins is The Best!!! I have been in senior management positions up to Gm Vp Partner in Automobile dealerships one is the#1 in a five state area with 35+ salespeople and la I have been in senior management positions up to Gm Vp Partner in Automobile dealerships one is the#1 in a five state area with 35+ salespeople and large management team and also managed an Rv dealership for over 30 years total in the past. Now I have been retired for five years and have purchased many new vehicles+Brent Robbins will be on the top of My list as The Best representative for a dealership+product that I have have been associated with.I called multi dealerships in search of an F150 for Our Son.We are from Dallas+in Colorado over Christmas & most Salespeople were in a Christmas Mode(No return phone calls and follow up,Even after visiting the dealership) But not Brent!!! He is Customer oriented & Listened to Our wants and needs and desires.We were not a lay down and had specific wants. Brent covered all the bases and then some(His shift ended @ 5 We left about 9 and He stayed for a Great send off)!!! The next day We boarded a plane for Dallas and Our Son had His New F150 Sport(Oh Happy Day Thanks to Brent) For a reference (Pete Orlando-469-222-0050 call anytime) Thanks Again!!! PS-Our Son Todd is The Partner with ChickFil-A in Loveland & will Spread lots of Good Will about YouAll + Brent Robbins!!! Thanks Again!!! More