Mike Maroone Ford Longmont

Phenomenal service Kyle Shelley went out of his way to help me get the car I wanted. He looked into adding features the model was missing that I really wanted, and got t Kyle Shelley went out of his way to help me get the car I wanted. He looked into adding features the model was missing that I really wanted, and got them added without hesitation. He brought the car to me when I was unable to come to dealership. Fixed the concerns I had about the car. Made sure it was clean and ready to go. Great communication, understanding and patience when hurdles came. Got me the price that worked. He did it all with a smile. Super impressed with him and the staff. Especially when my wiener dog relieved himself in the finance office and embarrassed us completely. They laughed and smiled as if it was a normal occurrence. Thank you Kyle and team Longmont Ford! More

Great dealership and a great experience This was my first time purchasing a new car and everything was extremely easy. I was very nervous/anxious about buying a car, but Elya was patient an This was my first time purchasing a new car and everything was extremely easy. I was very nervous/anxious about buying a car, but Elya was patient and helpful throughout the whole process. Even though I took a couple days to make up my mind, she was always very nice and polite and kept my interests in mind. I highly recommend Elya and this dealership for a hassle free experience. More

Second Vehicle From Longmont Ford Excellent service and great facilities! I bought again from this dealer and will continue to do so in the future. Great selection to chose from. I was Excellent service and great facilities! I bought again from this dealer and will continue to do so in the future. Great selection to chose from. I was able to select a new car, test drive, obtain financing, and drive away in less than 3 hours! More

AWESOME PLACE TO SHOP FOR CARS!!! WE WORKED WITH GENE, REALLY GREAT SALESPERSON. HE IS A VERY NICE, KNOWLEDGEABLE MAN. HE IS NOT PUSHY AND DOES HIS BEST TO DO WHAT YOU ASK FOR. HE HEL WE WORKED WITH GENE, REALLY GREAT SALESPERSON. HE IS A VERY NICE, KNOWLEDGEABLE MAN. HE IS NOT PUSHY AND DOES HIS BEST TO DO WHAT YOU ASK FOR. HE HELPED US FIND OUR PERFECT CAR. I WOULD DEFINITELY AND HAVE ALREADY STARTED REFERRING FAMILY AND FRIENDS TO HIM! WE ALSO GOT A GREAT PRICE FOR OUR CAR! COMPLETELY HASSLE FREE EXPERIENCE:) LOVED IT;) More

Great experience This was my first time purchasing a vehicle. Ray made the experience very pleasent. He had a great attitude, was super nice, and not pushy. I would re This was my first time purchasing a vehicle. Ray made the experience very pleasent. He had a great attitude, was super nice, and not pushy. I would recommend Longmont Ford and especially Ray if you are looking to purchase from a dealership. More

A great, no hassle dealership From over ten years of buying vehicles, more often than one should, this was a great experience. It was hassle free from the get go. They give you the From over ten years of buying vehicles, more often than one should, this was a great experience. It was hassle free from the get go. They give you the best price they can on both the vehicle for sale, as well as your trade, up front. They also have a children's play area, and as a mother of a one and seven year old, it was a lifesaver. Great experience with Longmont Ford! More

Great Experience Picked up a car from Kyle Shelly, knowledgeable and helpful. Gave me several options for different vehicles,different options on those vehicles, and p Picked up a car from Kyle Shelly, knowledgeable and helpful. Gave me several options for different vehicles,different options on those vehicles, and pricing options.Great Experience. More

Better than other car dealers. I rather enjoy the luxury of a fine automobile at an affordable price. Longmont Ford has that availability. And with friendly service, I didn't feel p I rather enjoy the luxury of a fine automobile at an affordable price. Longmont Ford has that availability. And with friendly service, I didn't feel pressured to purchase a car. However I would like to get discounts on accessories that was not sold with my car. More

Pleased with Service If you are considering trading in your "jalopy" or have seen the light and decided to go Ford; or maybe your a "die hard", Longmont Ford is the place If you are considering trading in your "jalopy" or have seen the light and decided to go Ford; or maybe your a "die hard", Longmont Ford is the place to go. I was looking for a Focus ST and searched the entire state. Longmont Ford had the largest selection, with the most competitive prices. I contacted Elya Hull via instant message, provide a couple of questions and was setup with appointment. When I arrived the car was sitting out front ready to test drive. The process was super easy and hassle free. I was given a good price on my trade-in and an equally fair price on my new ST. Elya was knowledgeable about the vehicle and I did not feel pressured into a purchase. In addition, the finance department was down-to-earth and easy to get along with. True Ford fans! Nice to see people who actually own the product... I would recommend Longmont Ford to anyone in the market for a new or quality used vehicle. More

I got to drive my $11k car 1 week. Poor customer service. I just bought a vehicle last month from Longmont Ford. The signing and financing process was great, and while I did sign the As Is form, I expect bett I just bought a vehicle last month from Longmont Ford. The signing and financing process was great, and while I did sign the As Is form, I expect better customer service. I took the car on a road trip to WA for a week, and with 400 miles left to go my brakes started to grind a little. Since it was mostly driving, I finished the trip home without grinding. I would have expected the brakes, after the dealership did a full vehicle inspection, would have lasted more than 3k miles... I emailed asking first for free repair, but if that isn't possible then let me pay for the parts and they repair free or at a discount. I heard nothing back from them. Having worked in customer service for over a decade, I know loyalty is valuable and spending a small amount to make it right is worth the investment. After I bought the car I was thinking I would buy my next brand new car here in the next two years, but now I have decided I will never shop here again, and will spend some time letting people know how poorly I was treated. I bought a car. I drive it 3k miles, and now it sits parked. I haven't even made the first payment yet! And I can't afford to fix the brakes until after I figure out the craziness of Colorado's vehicle registration process... So she will probably sit parked for the next two months. This is unacceptable, and Longmont Ford should make it right. *Update 8/8/15: I took the car into Firestone after finding a coupon for $99.99/axle brake job. Brakes were slightly misaligned. They didn't charge me anything to fix it. Longmont Ford could have offered me any of my options, lost nothing, and my review would have changed. I still say ZERO contact from them is unacceptable. More