Mike Maroone Ford Longmont

Pleased with Service If you are considering trading in your "jalopy" or have seen the light and decided to go Ford; or maybe your a "die hard", Longmont Ford is the place If you are considering trading in your "jalopy" or have seen the light and decided to go Ford; or maybe your a "die hard", Longmont Ford is the place to go. I was looking for a Focus ST and searched the entire state. Longmont Ford had the largest selection, with the most competitive prices. I contacted Elya Hull via instant message, provide a couple of questions and was setup with appointment. When I arrived the car was sitting out front ready to test drive. The process was super easy and hassle free. I was given a good price on my trade-in and an equally fair price on my new ST. Elya was knowledgeable about the vehicle and I did not feel pressured into a purchase. In addition, the finance department was down-to-earth and easy to get along with. True Ford fans! Nice to see people who actually own the product... I would recommend Longmont Ford to anyone in the market for a new or quality used vehicle. More

I got to drive my $11k car 1 week. Poor customer service. I just bought a vehicle last month from Longmont Ford. The signing and financing process was great, and while I did sign the As Is form, I expect bett I just bought a vehicle last month from Longmont Ford. The signing and financing process was great, and while I did sign the As Is form, I expect better customer service. I took the car on a road trip to WA for a week, and with 400 miles left to go my brakes started to grind a little. Since it was mostly driving, I finished the trip home without grinding. I would have expected the brakes, after the dealership did a full vehicle inspection, would have lasted more than 3k miles... I emailed asking first for free repair, but if that isn't possible then let me pay for the parts and they repair free or at a discount. I heard nothing back from them. Having worked in customer service for over a decade, I know loyalty is valuable and spending a small amount to make it right is worth the investment. After I bought the car I was thinking I would buy my next brand new car here in the next two years, but now I have decided I will never shop here again, and will spend some time letting people know how poorly I was treated. I bought a car. I drive it 3k miles, and now it sits parked. I haven't even made the first payment yet! And I can't afford to fix the brakes until after I figure out the craziness of Colorado's vehicle registration process... So she will probably sit parked for the next two months. This is unacceptable, and Longmont Ford should make it right. *Update 8/8/15: I took the car into Firestone after finding a coupon for $99.99/axle brake job. Brakes were slightly misaligned. They didn't charge me anything to fix it. Longmont Ford could have offered me any of my options, lost nothing, and my review would have changed. I still say ZERO contact from them is unacceptable. More

Quick and Easy I knew what I wanted when I came in. Nobody tried to sell me anything I didn't want or up sell me in anyway whatsoever. I was in and out very quickly. I knew what I wanted when I came in. Nobody tried to sell me anything I didn't want or up sell me in anyway whatsoever. I was in and out very quickly. Very highly recommended. More

Great! Carey Walters was great to deal with. We purchased a used Escape for our daughter and he was patient and helpful. Not pushy and explained everything Carey Walters was great to deal with. We purchased a used Escape for our daughter and he was patient and helpful. Not pushy and explained everything in detail to us even if we had simple questions. I would definitely purchase from Carey again. More

Great! Cary is very kind and patient. No pressure at all. Definitely goes above and beyond for his customers! I will definitely recommend Carey to anyone!!! Cary is very kind and patient. No pressure at all. Definitely goes above and beyond for his customers! I will definitely recommend Carey to anyone!!! More

Great experience Carey Walters was great from the minute my friend and I walked in the door. He was not pushy, he was very lenient and let us test drive a few cars wi Carey Walters was great from the minute my friend and I walked in the door. He was not pushy, he was very lenient and let us test drive a few cars without getting annoyed with us. Everything ran smoothly with the paperwork and although I did not get trade in my car (for the price I was given, I could make more of a profit selling it myself), Carey did not mind if I left my previous car at the dealer until I was able to come and get it later. Would definitely refer anyone I know shopping for a new/used car to Carey going forward. More

Great experience!! Carey was great with my wife and I. There was no pressure like we've experienced at other dealerships. We will purchase another car from them for su Carey was great with my wife and I. There was no pressure like we've experienced at other dealerships. We will purchase another car from them for sure. More

Excellent experience at Longmont Ford! Gene was very helpful in locating the pick-up that we wanted to purchase. He explained the options available and answered our questions in detail. T Gene was very helpful in locating the pick-up that we wanted to purchase. He explained the options available and answered our questions in detail. The entire staff was friendly and helpful. More

Excellent experience. I worked with Elya Hull who gave me her cell number so I could text with questions. I live about 45 minutes from the dealership so not easy to get do I worked with Elya Hull who gave me her cell number so I could text with questions. I live about 45 minutes from the dealership so not easy to get down but she kept me informed on others who were looking at the van I was interested in. When I went down to buy the computers were down so financing could not be done but she allowed me to leave a deposit to hold the van until I could get down 4 days later to finalize the sale and pick up. Beyond what I expected. More

Took care of us in a pinch. Carey and everyone at Longmont Ford is excellent. From service to sales they are profession. Our transmission blew up while we were in Estes Park and Carey and everyone at Longmont Ford is excellent. From service to sales they are profession. Our transmission blew up while we were in Estes Park and far from home. Longmont Ford service was honest with us. Carey did not try to take advantage of the situation but helped us through a trying time on vacation. They went the extra mile to take care of us out of towers. We would make the effort in the future to buy from Longmont Ford. More