Mike Maroone Ford Longmont

Good PR service poor communication been in for warranty work for three times for same problem been given three different answers work for three times for same problem been given three different answers More

Bought a car in November, agreed to three things on the contract, but hole in the passenger side door needed to be fixed. Today is January 13 hole is still not fixed why not good service, contract, but hole in the passenger side door needed to be fixed. Today is January 13 hole is still not fixed why not good service, More

Ronson In the service department is very professional and takes his time to completely take care of the client. He is very informative while my truck is being serviced. He is the reason so many people still takes his time to completely take care of the client. He is very informative while my truck is being serviced. He is the reason so many people still go to this place More

Evan and Philo were super helpful and very pleasant to work with while I purchased my Ford truck. work with while I purchased my Ford truck. More

Great experience! I loved everything about it and would definitely buy again from the dealership. I loved everything about it and would definitely buy again from the dealership. More

Nothing is more disappointing then trusting the finance person only to have additional fees put on the sale of your vehicle without knowing until you dig out paperwork only to see they undermined you. The person only to have additional fees put on the sale of your vehicle without knowing until you dig out paperwork only to see they undermined you. The biggest scam is LoJack but hey I’m sure the dealership gets a kickback. Not one person at this dealership mentioned this fee and no where on the paperwork did I initial to purchase it. . But the dealership slid it in. I don’t understand why in 2022 - almost 2023 dealerships can’t be honest and have integrity. You have children and grandchildren and this is how our future is paving the way. Very sad! I won’t purchase from them again. More

Ronson Hagan had excellent customer service. He communicated frequently on the progress of my vehicle repairs. He communicated frequently on the progress of my vehicle repairs. More

Excellent service team! Friendly and caring! Work was done quickly and explained what was done! Friendly and caring! Work was done quickly and explained what was done! More

I had the MOST INCREDIBLE experience with the Maroone Longmont team, specifically Joshua Anderson, Chris and Amanda. In order to provide a full review, I need to give important context. I am a single Longmont team, specifically Joshua Anderson, Chris and Amanda. In order to provide a full review, I need to give important context. I am a single woman traveling from Illinois for a wedding, and I wanted to see the mountains and hike the day after the wedding. Friday, I drove to the Rocky Mountains in a rental Ford SUV. 30 minutes away from the Rocky Mountains, a boulder hit my right front tire, flattened the tire, and when a spare was put on by the fire department, we noticed the rim was completely cracked. I drove the rental car with the spare to the closest Ford shop to repair the rim and tire. By the time I reached the Maroone Longmont shop, I was exhausted, thirsty, hungry, and very worried about my safety as well as how I would get back to my hotel 39 minutes away. As soon as I walked into Maroone Longmont, I walked to Joshua’s desk and cried as I tried to explain what had happened. He immediately put me at ease, told me I was in a safe place, and told me to take my time in telling him what happened. Then he showed Chris the tire, and they both reassured me I was in a safe place. They prepared me for what would need to be repaired. In the background of this, I was on the phone with the rental company, trying to get a new rental car. The rental company wanted me to drive the damaged rental car back to their lot even though it had not been inspected for safety. While the Maroone Longmont shop did not have the parts needed that day to fix the rental car, I was prepared to drive the car to rental lot. Chris kindly offered to look at the car to inspect it and make sure it was safe as well as put the spare on the back so it would be safer. When he hoisted it up and looked at it, he saw the extensive damage that had been done, and was honest with me that it was not safe to drive. Together, Joshua and Chris called my rental company to explain the severity of damage, explain how unsafe it was for me to drive, and helped them bring me a safe, rental car. As I waited a couple hours for the new rental car, Amanda checked on me and asked how I was doing and offered to get me a shuttle if I felt uneasy about the rental company. I am truly so blessed and thankful for the experience I had at The Maroone Longmont Shop. Even though I was a complete stranger and someone passing by, they treated me with the respect, dignity, and kindness of a relative. I would highly recommend this team for serving, because they emphasized SAFETY first, listened to me patiently, reassured me, and kept me updated on the process the entire time. They went above and beyond on a day I needed it most. Thank you so much Joshua, Chris and Amanda, and for the whole Maroone Longmont team! More

I am BEYOND thankful for my experience here and especially thankful for Josh, Chris and Amanda, and for the kindness I received when I brought in a Ford rental car. I am from Illinois and stayed in especially thankful for Josh, Chris and Amanda, and for the kindness I received when I brought in a Ford rental car. I am from Illinois and stayed in the Denver area for a few days to attend a friend's wedding and see the Rocky Mountains. 30 minutes away from the Rocky Mountains, a boulder hit the rental car, flattened the tire, and also bent the rim. When I brought the car to the Ford shop, I was distressed, exhausted, hungry, scared, and tearful. I felt supported, comforted and safe from the moment I walked into the shop. Joshua was very kind and reassuring. He made me feel at ease, helped me gather my composure, and shared the concerns with the rental to Chris. While the rental company wanted me to drive the car back to the rental lot 39 minutes away, Chris kindly inspected the rental to make sure it was safe for me to drive. After assessing it, he realized it was not safe for me to drive, but my rental car company wanted me to drive it to them. Josh and Chris explained the severity of damage to the rental car company, and Josh and Chris enabled me to get a new rental car and safely get to my hotel. While I was waiting for the rental car, Amanda checked in on me, and she asked if I was okay in the process with getting the new rental car. The support, kindness, and compassion of Josh, Chris and Amanda made me feel so SAFE, SUPPORTED, and AT EASE during a very stressful day. Even though I was a complete stranger from another state, they treated me with the same respect and kindness they would treat.a loved one. From my experience, I would HIGHLY recommend anyone local or visiting from out of town or out of state to receive service here, because they were incredibly kind, compassionate, thorough, and skilled. They also emphasized safety first and talked me through the process. Thank you so much again Josh, Chris and Amanda! More