Mike Maroone Ford Longmont

Cons outweigh the pros The goal of this dealership is to sell as many cars as fast as possible. I dont have a problem with that but I do have a problem with the lack of cust The goal of this dealership is to sell as many cars as fast as possible. I dont have a problem with that but I do have a problem with the lack of customer service that comes along with it and the shady tactics. There are signs all over saying their dealer handling of $599 is already in the price. I asked Ed verbally, so there's no additional DH? He said nope. We go to the finance person, although we paid cash, and he puts an invoice in front of us that is $700 above the sticker price. It was automatic fees for theft protection and interior protection. Was never disclosed to us before it was time to write a check. I let the finance guy know I would not be paying it. He seemed to do some act where he supposedly went to talk to Ed and then came back and said we'll take it off since the sales guy didn't tell you. Gee, thanks. We get out of financing and Ed hands me ONE key fob. I ask him for the second and he says he will have to check if they have it. After emailing him multiple times, they dont have a second and I am out $400 to get one. Go to get my first car wash and water starts coming inside the car! I immediately let Ed know there was a problem that was not disclosed to me. Long story short, Ed was not responsive, I had to call a Manager several times to get any movement. I also had to take it to a different dealer to get diagnosis. $150 later, they tell me it's the windshield. Jeremy finally agreed to help get a new windshield. This is also during a time we are getting rain daily. That didn't seem to make this urgent for them. For me, I dont mind that issues came up, I do mind HOW they were handled and my opinion was they do a very poor job at it. I gave two stars because in the end Jeremy finally did one thing to help. I went to this dealer because the price was good. Just dont expect anything else above that. More

Deal hunting I spent weeks looking for just the truck I wanted, at the best price I could find. Longmont Ford is where I ended up and I was able to find the exac I spent weeks looking for just the truck I wanted, at the best price I could find. Longmont Ford is where I ended up and I was able to find the exact right truck at the cheapest price around. They were very informative and patient, regardless of having to deal with my inability to stop negotiating. More

Delivered on all promises Was very satisfied after purchase. Especially happy that a few items that required follow up after the purchase all got handled satisfactorily and wi Was very satisfied after purchase. Especially happy that a few items that required follow up after the purchase all got handled satisfactorily and with no hassle. Thanks to the whole Longmont team! More

We got the perfect truck at Longmont ford We love our f150 we just purchased from Longmont Ford . We travelled from New Mexico to purchase a vehicle in the Denver area . The other dealerships We love our f150 we just purchased from Longmont Ford . We travelled from New Mexico to purchase a vehicle in the Denver area . The other dealerships did not have the vehicles they told us about and wasted our time . Furthermore they had high mileage trucks that were higher priced than the low mileage trucks at Longmont . Our salesman , Greg , was fantastic and made the whole process very hassle free . We were lucky , the first truck we looked at was the one we wanted and the one we own now . More

2017 F-250 Everyone was very helpful and made the buying process very easy. I will definitely be recommending Longmont Ford to my friends! Keep up the good work! Everyone was very helpful and made the buying process very easy. I will definitely be recommending Longmont Ford to my friends! Keep up the good work! More

Easy and Exciting Purchase! We drove from Littleton to purchase our Ford 150 at Longmont Ford because they had the truck we wanted at a fair price and we experienced a much bette We drove from Littleton to purchase our Ford 150 at Longmont Ford because they had the truck we wanted at a fair price and we experienced a much better and faster response from the sales rep we worked with than other dealerships we'd contacted. Nick was very knowledgeable, helpful, professional, and accommodating to work with. We would definitely recommend Nick and Longmont Ford to our friends and family. More

Awesome Steve Formby is best. Always a pleasure and works hard to get you what you want not what the dealership thinks you should want or need. Steve Formby is best. Always a pleasure and works hard to get you what you want not what the dealership thinks you should want or need. More

Great experience buying with Greg Milczuk Very happy with our purchase of an F-150 from Greg. Went into Longmont Ford knowing only roughly what I was looking for because the F-150 options lis Very happy with our purchase of an F-150 from Greg. Went into Longmont Ford knowing only roughly what I was looking for because the F-150 options list can be very daunting. Really appreciate Greg's no hassle and no pressure approach to multiple test drives stretched over 2 days to find what I wanted at a price that I could live with. Was skeptical that we'd end up with what we wanted, but Greg was able to make it cone together in the end. Again, cant tell you how much we appreciated the no hassle and no pressure approach. More

Buying Truck Nick George did a wonderful job and was extremely easy to work with. He was able to handle any issues I had in a timely manner. Nick George did a wonderful job and was extremely easy to work with. He was able to handle any issues I had in a timely manner. More

Got the car I wanted for a price I felt was fair I felt like most of the prices I saw at the dealership were quite fair. There was a huge selection as well. The dealers were helpful and not too pushy I felt like most of the prices I saw at the dealership were quite fair. There was a huge selection as well. The dealers were helpful and not too pushy. More