Mike Maroone Volkswagen

5-STAR TEAM EFFORT! For me, it starts with customer service. Tyler Lane's approach truly made me feel comfortable and confident, regardless of whether or not I did busine For me, it starts with customer service. Tyler Lane's approach truly made me feel comfortable and confident, regardless of whether or not I did business with him. Moreover, the leadership prowess from the managers Megan Jung and Mathew Hicks empowered Tyler and myself to agree on a fair and equitable deal. I WILL be back! 5-STAR TEAM EFFORT! More

Good experience. I’m pleased with my new Tiguan overall but there is a dent on the back lower trunk area that I hope will be repaired. I was told the dent cannot be I’m pleased with my new Tiguan overall but there is a dent on the back lower trunk area that I hope will be repaired. I was told the dent cannot be repaired without damaging the paint - I want the car replaced. More

Bought a car in minutes - had it delivered! I had my current car serviced at Mike Maroone VW on a whim. That put me on their email list. Weeks later, they emailed me an offer that I just couldn I had my current car serviced at Mike Maroone VW on a whim. That put me on their email list. Weeks later, they emailed me an offer that I just couldn't miss. I immediately called and told the salesperson, Doug that I'd take the deal if he could deliver the car that same day. I had wanted to surprise my wife and was absolutely able to do so. Mike Maroone VW made it happen. They went thru the new Tiguan with my wife while I signed all the paperwork on my own kitchen table in Pueblo! More

Four years a customer and it is getting progressively worse We've been going to Mike Maroone VW for four years and it just keeps getting progressively worse. This week, I called for three days to try to talk to We've been going to Mike Maroone VW for four years and it just keeps getting progressively worse. This week, I called for three days to try to talk to someone (We usually deal with Andre, who has been very good to work with.) and was told I would get a call. I even scheduled a service appointment but asked to talk to someone before we bring our car. They said they would have Andre call me. We have brought our car in for the same issue before and I just wanted to know a ballpark figure of the cost to repair and a time frame, as we live quite a bit away and I have kids in school I need to arrange to get. No one ever called. I called twice the day of the appointment and was sent to voicemail by the friendly scheduler. I cancelled the appointment. We will go elsewhere. It's been getting worse with every experience. I was told it would be an hour last time and I sat in the showroom, waiting for four hours while I got an oil change. Does anyone else service VW's? More

Awesome Pat was very knowledgeable and friendly. Couldn't have asked for more in a car dealer. This place came recommended to me and I will be recommending Pat was very knowledgeable and friendly. Couldn't have asked for more in a car dealer. This place came recommended to me and I will be recommending it to others. Thanks Pat! More

Fast and easy Came in and told the salesman the car I wanted. Without hesitation he pulled it up for me. I had my mind set on a certain model. Cody did not try to s Came in and told the salesman the car I wanted. Without hesitation he pulled it up for me. I had my mind set on a certain model. Cody did not try to sell me a different model. Told him what money I was putting down and Cody and the sales manager didnt try to get more out of me. overall Cody was very professional and polite. Will buy another car from him. More

Best Experience Ever! Started with the website, which was very user-friendly. Communicated with Tyler by email in a timely manner. Worked with Mike and Megan on financing. Started with the website, which was very user-friendly. Communicated with Tyler by email in a timely manner. Worked with Mike and Megan on financing. I have challenging credit and they were very respectful and were able to get me a good deal that I could afford and feel good about. After I had already signed the papers and drove off the lot, I changed my mind on the color of my Jetta. I brought the car back and made the switch with no troubles. I am so happy with my Habenero Orange Jetta and with my payment. I felt like I was buying from a group of trustworthy friends. If need a car, go to Mike Maroone North and you will be well taken care of. More

Service Have to say pleasantly surprised with customer service when I brought my passat in for an oil change. Mary Gillespie wasted no time checking me in whi Have to say pleasantly surprised with customer service when I brought my passat in for an oil change. Mary Gillespie wasted no time checking me in while multi tasking and providing great customer service. More

Service here doesn’t exist I brought my VW Beetle Coupe in for warranty service, had to bring it back for work that wasn’t done, after the “supposed service” my cars gas consump I brought my VW Beetle Coupe in for warranty service, had to bring it back for work that wasn’t done, after the “supposed service” my cars gas consumption went from 1 tank per month to 1/4 tank in 2 days!! They also wouldn’t check a simple key insertion question - but gave me a $450 quote for replacement! I got an email from the Service Supervisor indicating to “call me at this number” if you can’t give us all “10”s! I did - got a woman who said it was a wrong # and she gets these calls all the time! I tried the main service desk, the Assistant Manager (who just wanted to argue), and I NEVER got a call from Mr. Lemons about anything to resolve the issue! I plan to take this issue further up the chain of command - I would suggest you find service elsewhere or be prepared for inexcusable service AND treatment!! More

Stress-free experience Already knew exactly what I wanted, didn't even need a test-drive. Worked with the personable and professional Pat Bains. The finance guy, Mike, tried Already knew exactly what I wanted, didn't even need a test-drive. Worked with the personable and professional Pat Bains. The finance guy, Mike, tried to sell me several extended warranty plans, talking really fast while drawing arrows all over the page--very confusing to say the least. I declined. Glad I paid cash so I didn't have to endure any more of Mike. More