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Mike Shaw Chrysler Dodge Jeep Ram

Greeley, CO

3.9
384 Reviews

2501 35th Avenue

Greeley, CO

80634

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Showing 384 reviews

September 30, 2015

Air bag and radio recall on 2014 Ram Called about recall notice and we scheduled a Saturday morning at my house for computer update. Mr Joe Segura showed up 15 mins early and did the rep More

by Georger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Segura, Rob Rager
Oct 13, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. We are glad to hear that Joe was courteous and on time and was able to get your recall completed at your convenience!

September 30, 2015

Mobile replacement of radio -- Joe Segura I had to have the radio replaced in my 2015 Ram 1500. While disappointing to have the radio replaced in a brand new truck, Joe did a great job. He w More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Segura
September 28, 2015

Truck A big thank you to Ryan, Jorge, Jeff, and all that helped me on Thursday, Sept. 24. I came in to have my oil changed since my son and I were on a two More

by Rayn1358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Ryan and a nice gentleman in finance, Jorge Duran, Stephan Larson, Melissa Nunez
Sep 28, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. We are happy to hear that Ryan, Jorge and Jeff were able to make your car buying experience such a great one! One of our goals is to make sure each guest receives the utmost in customer service from every employee they meet. So, when we hear comments like yours it is very rewarding to us! Thank you for your business and we look forward to seeing you in the spring!

September 28, 2015

Daughter's purchase of a Ram truck I want to add my thanks for the great treatment my daughter received in purchasing the 2012 Ram truck. Everyone was very helpful, especially Ryan, More

by Shar*34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Jorge Duran, Stephan Larson, Melissa Nunez
September 25, 2015

Recall Joe Segura came to my home and took care of the recall on my Jeep Grand Cherokee. Was courteous and efficiently took care of the recall! Thank you J More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Segura
Sep 27, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Ed - thank you for taking time out of your day to write this review. We are happy to hear that our mobile service van was able to take care of your recall. Thank you for trusting us with your Grand Cherokee and we look forward to working with you for years to come. The Elway Team

September 23, 2015

Recall was done at my job site. I had a recall for my Jeep Wranger. Joe called me and informed me that he could do the work that same day and that he could come to my job site and d More

by Jenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Segura
Sep 27, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Jenna - we are happy that our mobile service van was able to come to you to handle your recall. Joe is a great team member. We look forward to working with you in the future. Thank you for taking the time to write this review. The Elway Team

September 18, 2015

Mobile Joe Rocks! Our vehicle had a recall on the ignition, and the dealership couldn't fit us in. Mobile Joe came to my workplace and fixed the ignition within minute More

by rosagranado
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Segura, Mobile Technician
Sep 24, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Thank you for taking the time to tell us about your recent experience. Mobile Joe is an amazing part of our team and we are glad he was able to come to your workplace and take care of your recall. We look forward to working with you again!

September 16, 2015

Great visit! Jorge, Richard, and Brandon were all great. Bought a Ford F150 from this dealership and absolutely love it. Jorge, Richard and Brandon were so helpful More

by bradcouple123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Brandon Deason, Jorge Duran
Sep 24, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Thank you for writing this review. We are happy to hear that Jorge, Richard and Brandon were able to provide such a great experience! Congratulation on your new pick up!

September 11, 2015

Bad to Great but one employee. Need a FOB reset, called 4 times to set up an appointment. Got told i would get a call from someone to set something up. Of coarse no one ever did, st More

by burr6424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Segura
Sep 15, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. We are so happy to hear that Joe took care of your fob issue quickly, but sorry to hear you were not called back at all. This is not how we do business, so thank you for bringing it to our attention. Thank you for your business, we hope you will call on us for future needs.

September 11, 2015

Excellent Mobile Tech We had a Jeep that the key was broken off in the ignition and we had no spare key. We had know way of getting the vehicle to the dealer. So we called More

by dad123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mobile Joe, Eric Roberts, Jeff Gregory
Sep 15, 2015 -

Mike Shaw Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. Mobile Joe is such an amazing member of our team, it's great to hear others feel that way too!

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