Mike Shaw Subaru

No hassle and to the point I went shopping for a Subaru about a year ago at a different dealership and my experience was terrible. Cheesy sales tactics, obnoxious, unprepared st I went shopping for a Subaru about a year ago at a different dealership and my experience was terrible. Cheesy sales tactics, obnoxious, unprepared staff and an overall feeling that I was being hustled. I walked out. Phone calls to other dealerships in the time since, and I had a similar feeling of what was to come, so I never even made it through the door. I tried again a year later with Mike Shaw, very wary and concerned that it would be more of the same. The phone call went shockingly well, I had all the info I needed in 30 seconds and that was that. Greeted at the door with a genuine smile, I was then introduced to Cliff Swaim, who had the model I was looking for ready and waiting. No lame sales pitch, no song and dance, just right to the point. A no pressure type environment, I felt at ease the whole time. I’m one to shop around and double check everything before making a decision, and they were very accommodating to this. If I said I didn’t want something, that was the last I heard about it. Never a feeling that I was trying to be swindled. Buying a new car can be a terrible experience, but it doesn’t have to be. The folks at Mike Shaw are testimony to that. Never thought I would be willing to leave such a positive endorsement for a car dealership, but when people take care of you, you thank them. Thanks to Cliff and everyone down at the dealership for the positive experience. Would recommend this place to everyone. More

Fun and easy! Cliff was my dealer and he was amazing! No pressure, no xxxxxxxx and very real. My roommate and I both purchased cars from him and he made the exper Cliff was my dealer and he was amazing! No pressure, no xxxxxxxx and very real. My roommate and I both purchased cars from him and he made the experience enjoyable. Not once did I feel like I was being pressured into anything. I appreciate him being real with us. Thank you for a wonderful first time experience! I will definitely recommend Mike Shaw to friends and family More

Amazing customer service I was lucky enough that I was able to get Randon Given and he was amazing! He had everything ready for me when I arrived and was super helpful. He re I was lucky enough that I was able to get Randon Given and he was amazing! He had everything ready for me when I arrived and was super helpful. He really made sure that I got the best price for my trade and got me to a payment that I was comfortable with. He gave me many tips and tricks for my crosstrek since I am new to the Subaru brand. I love my car and I am super thankful to Randon for helping make it happen! More

Friendly and Fast! Alex was great helping me navigate all my options quickly and answered all my questions very clearly. I never felt pressured and got a great deal on m Alex was great helping me navigate all my options quickly and answered all my questions very clearly. I never felt pressured and got a great deal on my car. I could tell Alex cared and was listening when he remembered the name of our family pet! Thanks so much Alex! More

Great Team Work! This was my FIRST time ever buying a new car. I started with going to many dealerships and driving many cars. I went back to Mike Shaw Subaru three ti This was my FIRST time ever buying a new car. I started with going to many dealerships and driving many cars. I went back to Mike Shaw Subaru three times. Not only did the sales person;Rob Oja, blow away all the others... so did the Crosstrek! I never felt pressured. He took his time with me and answered ALL my questions multiple times. After buying the car Rob(OJ) made sure I understood the vast technology and even downloaded and programmed many apps. Alex in finance was wonderful. He went over the various warranties and additional services as many times as I needed it to be explained. He walked me to the back lot to show me what certain items would look like, tint, clear bra, etc. When I told friends I was going to buy a car, everyone of them offered up a horror story. I don't have any to share! Matt, the Sales Manager called me several times to check in pre-purchase. OJ searched high and low for the exact car and color I wanted. The whole team made me feel respected. I had an amazing experience and will shout it from the roof top- Mike Shaw Subaru Rocks!! A.Lo More

Outstanding customer service. Let me be the first to say, I’m always skeptical of car sales personnel. However, at Mike Shaw Subaru, I was always treated with respect, the guys Cli Let me be the first to say, I’m always skeptical of car sales personnel. However, at Mike Shaw Subaru, I was always treated with respect, the guys Cliff and Oja bent over backwards for me to get me in the vehicle that I wanted. I was so indecisive that I literally went to the dealership three times for several hours to test drive vehicles and talk to the experts. I was never hassled or pressured into anything. Cliff and Oja were up front with me the whole time, and by the end of the sale, I felt like I was buying a car from a couple guys I’ve known forever. Oh and btw, my wife bought a band new vehicle from the top. I would totally recommend this dealership, and I would deal with these guys any day of the week. I hope to see them out in town so I can buy them a beer. -PL More

Our favorite car from the best salesman Nick biehl helped get the exact car that we wanted for the best price! I would recommend Nick to anyone. Thanks for a great experience! Nick biehl helped get the exact car that we wanted for the best price! I would recommend Nick to anyone. Thanks for a great experience! More

Friendly sales staff The sales staff treated us with respect and patience as we looked for the perfect match to our needs. Test drove several vehicles and the salesman ex The sales staff treated us with respect and patience as we looked for the perfect match to our needs. Test drove several vehicles and the salesman explained all the features and benefits of each More

I started and ended my 2018 search at Mike Shaw’s I thought our sales rep did a good job. Pretty knowledgeable of the Subaru and maintenance products offered. The finance manager was personable but we I thought our sales rep did a good job. Pretty knowledgeable of the Subaru and maintenance products offered. The finance manager was personable but we had a long wait to see him when all we were doing was an All Cash deal. In all we were there 3+ hours. I took my cousin with me who is a retired financial officer and he expected things to take so long even though I had decided on my car of choice within the first hour. I think the industry should re-evaluate their policies and procedures. I don’t believe having made appt. ahead of time would of made a difference. All in all I am VERY happy with my purchase and recommend Mike Shaw’s Subaru ( I traded in a 2002 for an 2018)! More

Subaru crosstrek purchase review I went to Mike Shaw Subaru dealership to purchase a car, Keith Traczynski was very knowledgeable with the product and helpful. I am very satisfied wit I went to Mike Shaw Subaru dealership to purchase a car, Keith Traczynski was very knowledgeable with the product and helpful. I am very satisfied with my purchase and I would definitely recommend Keith to others. More