Mike Ward INFINITI

7/2016 - 2015 Audi S3 Purchase I'd been looking at a couple of Audi S3s in the Denver area for a few months, and was in email correspondence with Sales Consultant Robert Shankland o I'd been looking at a couple of Audi S3s in the Denver area for a few months, and was in email correspondence with Sales Consultant Robert Shankland off and on about the one on the Mike Ward lot. After a few grand dropped off of their advertised price, I let him know that we were getting close to my tipping point and we made an appointment. I don't typically enjoy the dealership rigmarole, of course, but little did I know that I'd stumbled upon a really great sales experience by reaching Mr. Shankland. Rather than leading with the typical "hard bargain," Robert was quick to get my wife & I driving a few cars on the lot and feeling out our preferences. It didn't take much conversation to realize that Robert's a bona fide "car guy," rather than just another suit on a sales lot. Of course he made his pitch once it was all said and done -- it IS his job -- but by then he'd truly earned our business rather than trying to berate us into submission. By the end of the visit, we were able to close the deal at a fair price, and both sides seemed happy with the terms. Great job all around by Robert Shankland and the Mike Ward Infiniti team! More

Very helpful and friendly Was contacted immediately by Chad even on holiday after submitted online request. Spent very pleasant time in that dealership, they taking care of the Was contacted immediately by Chad even on holiday after submitted online request. Spent very pleasant time in that dealership, they taking care of their customers all right. We are not the easiest to negotiate with, but Chad kept his cool and was trying to give us a deal very hard. Walked out with a new car. More

Yukon Purchase Had a great time working with Bob Marnick and Josh. Finally had a good time with purchasing my vehicle. You guys are awesome. Great job. Rich Schiffe Had a great time working with Bob Marnick and Josh. Finally had a good time with purchasing my vehicle. You guys are awesome. Great job. Rich Schiffer More

Great Experience Leasing Our New Infiniti I leased a new Infiniti QX50. It was a great experience from beginning to end. I would recommend this dealership and Billy Roskosh to anyone in the ma I leased a new Infiniti QX50. It was a great experience from beginning to end. I would recommend this dealership and Billy Roskosh to anyone in the market for a new vehicle. More

Wonderful buying experience From the very start, Mike Ward Infiniti provided world-class service. Antonio Aguilar contacted me immediately following my online request and contin From the very start, Mike Ward Infiniti provided world-class service. Antonio Aguilar contacted me immediately following my online request and continued to provide excellent service and communication throughout each step. The whole process was quick and every detail was attended to. Highly recommend! More

Great sales experience and follow on I purchased a used 2015 QX70. Bob Marnick was my sales rep and made it very easy. After the sale I had a couple concerns, the alignment and a missin I purchased a used 2015 QX70. Bob Marnick was my sales rep and made it very easy. After the sale I had a couple concerns, the alignment and a missing manual. Both were quickly and easily resolved at no cost to me. It's a pleasure going into Mike Ward Infinity. More

Outstanding experience! Best car buying experience ever! Bob, Chad, and Josh at Mike Ward were incredible and went above and beyond to answer our questions and work hard to h Best car buying experience ever! Bob, Chad, and Josh at Mike Ward were incredible and went above and beyond to answer our questions and work hard to help fit our needs. We drove home in two beautiful new cars and definitely recommend anyone go to them for their future car purchases! More

Friday late night, end of the month sale I called from Colorado Springs at 4:30 pm on the 29th of July (Friday) and spoke with Savannah. She quickly looked up the vehicle I was interested in I called from Colorado Springs at 4:30 pm on the 29th of July (Friday) and spoke with Savannah. She quickly looked up the vehicle I was interested in to confirm that it was still on their lot. I explained that my husband and I was still working and that we probably wouldn't get there until sometime between 7:30 and 8:30 (they close at 9:00). She said, "No problem." Then asked, "Please text when on the way so I can hold the vehicle for you". She further explained that she would have the vehicle up front for us as we pull into their lot. When we got there at 8:15, she was still with another customer but had planned in advance to have another sales rep/manager (Warren) to assist us while she was detained. It didn't take long for her to finish with the other customer when she took us out on a test drive. To shorten the story, we love the vehicle. Savannah and the finance department (thank you Jon) filled out all the necessary paperwork and had us out of there shortly after 10:00. During our wait, she treated us to complimentary snacks & drinks and showed us the massage chair. We got a GREAT deal with AMAZING service in an absolutely beautiful showroom. I am so sorry that we kept them open way later than their closing time. Again, THANK YOU to Savannah, Warren, Jon and all the other employees that made our buying experience pleasant. More

Mike Minuti at Mike ward infiniti We were searching for two weeks for a new car for my girlfriend. after several (10) car rides and attempts we found something that she loved. So we dr We were searching for two weeks for a new car for my girlfriend. after several (10) car rides and attempts we found something that she loved. So we drove out at 7:30pm to mike wards infiniti. We test drove their nissan murano 2007 with basically everything you could ask for and in an instant fell in love with the car. From then on we went though the application process with the sales agent Mike Minuti; and i'll tell you what, the whole process was the smoothest car sale ive ever been in. we told him our budget, what price we wanted to be at monthly and how much we had down. after giving that initial information we had another appointment. Because of the circumstances, Mike said he would be in contact with me the following day between the hours of 9-10am. And true to his word at 9:35am he called and told me he filled every guideline we requested, full coverage, the best warranty and the best time frame. If you should go anywhere, go to Mike Wards Infiniti and ask to speak directly to Mike Minuti and I can promise you, you'll receive the best service while purchasing a car. As a final note, two weeks after we purchased the vehicle we received a complimentary gift, which only goes to show that we made the right choice coming to Mike Minuti of Mike Ward Infiniti. Based on premium service we will be back to purchase again. Thanks Mike M, it was pleasant working with you. More

Wonderful customer service!! I brought in my 2012 QX56 after receiving notices in the mail about possible problems with a fuel pressure sensor and timing chain. Although I had an I brought in my 2012 QX56 after receiving notices in the mail about possible problems with a fuel pressure sensor and timing chain. Although I had an appointment, when I arrived, Brian apologized profusely saying they were overbooked for the week due to the recall notices. Apparently he had attempted to reach me at home but I had already left. I'm retired, so to me it wasn't a big deal to reschedule to the following week. Brian went above and beyond by arranging to have an employee deliver a loaner vehicle and pick up my SUV on the appointed day and a few days later return my repaired vehicle. No Charge. Wow! A few years back when Mike Ward had his dealership on S. Wadsworth Blvd., I purchased a sedan from him. My experience then as well as now was first rate! Where does he find his employees? They are awesome and should get kudos for their personalities and professionalism. More