Mike Ward INFINITI
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 320 reviews
Made it pleasant to buy a car First and foremost, I want to point out that Chad never made me feel like I wasn't worth his time simply because of my age (mid-20s), and that meant a First and foremost, I want to point out that Chad never made me feel like I wasn't worth his time simply because of my age (mid-20s), and that meant a lot to me. The BMW dealer across the street (Schomp) always blew me off because of my age. I went in to look for a very specific car, and Chad knew which one I was looking at right off the top of his head, and lead me right to it. We chatted about cars for a bit before he suggested a test drive. He was also very respectful of the fact that on the first visit I was only looking for information and still figuring out what I wanted in a car. On the day I came back to buy the car (two days later) Chad was there are ready to greet me as I came in. We took the 2012 G37xs out for another spin, made sure I still was solid in my choice of car, and once we reached agreeable terms, Chad made the paperwork portion of car buying a lot less painful than it usually is. Even the sales manager, whose name is also Chad was extremely friendly and courteous throughout the exchange. The only semi-frustrating part of the visit was when dealing with their finance guy (whose name eludes me at the moment). He was very pressuring about the packages such as window tint and extended warranty, and his response of "really?!?" when I declined wasn't appreciated. Other than that, I was very pleased with my dealings with this dealership and would recommend them to anyone. More
Great Experience, outstanding. Will be back! I purchased brand new Infinti QX50 from Mike ward Infiniti this month for a pretty fair purchase price. I dealt with Rance Like and Peter Kim, both ar I purchased brand new Infinti QX50 from Mike ward Infiniti this month for a pretty fair purchase price. I dealt with Rance Like and Peter Kim, both are knowledgeable and made the experience super. They really took care of me and ordered a special unit for me with the interior and exterior color I liked, and I am thankful for that. Peter and Rance made buying the car less stressful and a smooth transaction. I didn't have to worry about a thing. I like my new QX50 and I highly recommend Mike Ward Infiniti, Peter Kim, and Rance Like to any one looking for a pleasant car buying experience! More
Outstanding. We will be back! My husband and I cannot say enough good things about this dealership. We drove from out of state to purchase a used Infiniti QX56 and could not be hap My husband and I cannot say enough good things about this dealership. We drove from out of state to purchase a used Infiniti QX56 and could not be happier that we did. We dealt with Chad McCaffrey beforehand who handled the online sale beautifully. He was quick to respond, extremely friendly, and most importantly HONEST. He cut right to the chase with a fair price, was completely open about some pre-existing (very minor) cosmetic damage on the vehicle, immediately offered to have everything fixed, addressed every concern we had before coming out, then when we arrived, made every accommodation to make the vehicle EXACTLY what we wanted before driving it off the lot. I mean it was perfect. We felt like we drove away with a brand new vehicle, even though it had been pre-owned. The most impressive thing about our experience here is that they self-diagnosed issues and went right to work fixing them before we even had a chance to know something was wrong or ask if they would cover the work. AMAZING! This dealership, and especially Chad, bent over backwards to make us happy. You can guarantee we will be back next time we need to purchase a vehicle. My husband is now in the market for a truck and commented after our experience here that he wished Infiniti sold trucks so he could buy from this dealership again. More
GREAT EXPERIENCE This was our second time purchasing from Mike Ward Infiniti. Once again they made it easy !! Would recommend them to anyone. Chad McCaffrey our sales This was our second time purchasing from Mike Ward Infiniti. Once again they made it easy !! Would recommend them to anyone. Chad McCaffrey our sales person was great!! The process was quick and painless. We love our new QX 60!! Thanks again Mike Ward Infintiti !! More
Used Infiniti Purchase From Mike Ward Infiniti I had a great experience purchasing my used 2008 Infiniti G35x from Antonio Aguilar at Mike Ward Infiniti. He's very nice, knowledgeable, low pressur I had a great experience purchasing my used 2008 Infiniti G35x from Antonio Aguilar at Mike Ward Infiniti. He's very nice, knowledgeable, low pressure and made the experience super easy. More
Top notch service Great service from reception, sales, management, and finance. I love the Infiniti FX 50 and have been back a couple times to review all of the awesom Great service from reception, sales, management, and finance. I love the Infiniti FX 50 and have been back a couple times to review all of the awesome features. I will buy my next vehicle from these folks as well. More
Great Experience Antonio is a great salesman, highly recommend. He will go above and beyond to satisfy the customers car buying experience. Great place to buy a car Antonio is a great salesman, highly recommend. He will go above and beyond to satisfy the customers car buying experience. Great place to buy a car More
Love my new car This was an awesome no frills deal! I went in with an expectation and left with better than what I had expected! Chad was awesome in making sure that This was an awesome no frills deal! I went in with an expectation and left with better than what I had expected! Chad was awesome in making sure that I got the car I wanted, and everyone else helped to make the sale smooth and effortless for me! I left ecstatic with my new car!!! More
Great experience! I chose Mike Ward Infiniti after having many family recommendations and finding the car I wanted on their website. I was in contact with Bob Marnick f I chose Mike Ward Infiniti after having many family recommendations and finding the car I wanted on their website. I was in contact with Bob Marnick from their internet department and was able to walk out of the dealership within a few hours with my new car. Everyone was very pleasant and made this experience unlike any other Ive had before when purchasing a new vehicle. The care package I received in the mail from Mike Ward was also a nice touch! I love my new Infiniti FX35 and would recommend Mike Ward and Bob Marnick to anyone looking for a pleasant car buying experience! More
Amazing Experience Justin Allen did an amazing job at helping me and taking the time to get me in my new Q50. He spent days and hours test driving multiple vehicles help Justin Allen did an amazing job at helping me and taking the time to get me in my new Q50. He spent days and hours test driving multiple vehicles helping me trying to pick the best option for me. Once we found the right choice, I was in and out within a couple of hours dealing with my trade in. Overall, the experience was amazing and very smooth, I will be back for future purchasing as well as being a part of the awesome staff. Mike, you got a great team of guys, excited to give you my business. More