Mike Ward INFINITI

Mike Ward Infiniti is a cut above I recently purchased a used car for my son at Mike Ward Infiniti. From the minute I walked through the door, I could tell this dealership values thei I recently purchased a used car for my son at Mike Ward Infiniti. From the minute I walked through the door, I could tell this dealership values their visitors differently than most of the other dealerships I had visited in the past. Besides a spacious, clean and modern showroom, the people were a pleasure throughout the entire process; virtually everyone I dealt with was engaging, but never pushy, supportive and pleasant to work with. My sales consultant (Antonio Aguilar) was outstanding; listening to what I wanted, made sure I was able to test drive (even multiple times) the cars I was evaluating and was knowledgeable and very honest in all his communications. I never felt like I was "being sold to". Working with the sales manager (Pat Corbitt and the finance manager left me with a good feeling (instead of the worn out experiences I have had in the past at other dealerships). Their prices were fair to start and they were also willing to work to make the purchase happen (again, so unlike most car purchase experiences). If you are in the market for an Infiniti or used vehicle that Mike Ward has, I would recommend working with this dealership. More

Exceptional My wife and I had an exceptional experience at Mike Ward Infiniti. This is the first time we have purchased a luxury car and our experience was first My wife and I had an exceptional experience at Mike Ward Infiniti. This is the first time we have purchased a luxury car and our experience was first class. Our salesperson Dan Battershell was attentive, honest, extremely helpful and very knowledgeable about the car we were considering. The experience was pressure free and we are extremely happy with our purchase. We also had an opportunity to meet Peter Kim, the General Sales Manager, as well as Mike Ward. I really respect a business that makes a customer feel valued and important to their success. That is exactly what Peter, Dan and Mike sincerely accomplished. Even when I had questions or minor routine problems with my vehicle, they were quick to assist me, put my mind at ease, and resolve my concern. I can't say enough for the quality of the service I experienced as well as getting an awesome new vehicle. They have earned a customer for life. More

Sales department Very clean and family friendly dealership. My wife and I worked with Antonio Aguilar and we couldn't of asked for a better experience…friendly, knowl Very clean and family friendly dealership. My wife and I worked with Antonio Aguilar and we couldn't of asked for a better experience…friendly, knowledgeable and a no pressure sales attitude. I would recommend Mike Ward Infiniti to family and friends. More

Used car Purchas. Everything was easy and went smoothly from the discussion of my needs through the locating of the car I wanted to the purchase went great. Everything was easy and went smoothly from the discussion of my needs through the locating of the car I wanted to the purchase went great. More

Review: 2014 Jeep Grand Cherokee Limited From the initial inquiry over the internet, to picking up my 2014 Jeep Grand Cherokee Limited a little over a week later, the team at Mike Ward Infini From the initial inquiry over the internet, to picking up my 2014 Jeep Grand Cherokee Limited a little over a week later, the team at Mike Ward Infiniti were exceptional professionals. Every part of this transaction was internet based or over the phone, I purchased this vehicle from Texas. They met my every request, even beating the price I wanted to pay! These gents, specifically Chad McCaffrey, are car salesmen that make you feel comfortable and do not give you the normal hassle most dealerships give you. My car buying experience had no surprises, I was stress free, and I recommend this business to anyone looking for the best deal around! Their facilities are above expectations!! Thanks again Chad and your crew for making this a seamless purchase from 750 miles away! I hope to do business again in the future! More

Purchasing my car with Tom Von Bank at Mike Ward Infinity I had been looking for several months and have to say that I really couldn't stand looking and buying a new car. Salespeople seem to think that women I had been looking for several months and have to say that I really couldn't stand looking and buying a new car. Salespeople seem to think that women (blonde) can't make an intelligent decision. I was pleasantly surprised when I found Tom. He was wonderful. He listened to everything I had to say about what I wanted, he only sent messages to me per my request, when he found something that I actually might be interested in. He didn't call or bother me with things that were NOT per my request. It was great to deal with him. He talked to me. When a staff member (manager) was rude and didn't seem to want to work with me on price or trade in, he was basically dismissed from the party and another manager was brought in to complete the deal. The finance manager, Joe, was also extremely pleasant and knowledgeable about the type of financing, warranty, etc that I wanted. He was impressive by getting an extremely low interest rate with just a small change from my side of the transaction. Finally, they booked me a TRAINING session to get to know my car features. This guy came out to my house to change out windshield wipers that I didn't think were working properly and sync the garage door opened with the car. That seemed to be going above and beyond but that is just the way they are at Mike Ward Infinity. I would be happy to recommend this group to any one of my friends and or family. More

Great Dealership , Chad and Peter were great to work with and they did everything they said they world, First class operation. And the car is wonderful!!! , Chad and Peter were great to work with and they did everything they said they world, First class operation. And the car is wonderful!!! More

The best and most enjoyable car buying experience ever ! We worked with with Peter Kim, Chad McCaffrey and Bob Marnick and we ended up with 2 SUVS one for me and one for my husband ! Loved the experience - We worked with with Peter Kim, Chad McCaffrey and Bob Marnick and we ended up with 2 SUVS one for me and one for my husband ! Loved the experience - hassle free, friendly,very flexible with a top notch customer oriented approach. Staff as well as the entire facility deserves 5 stars ranking ! More

Fantastic Experience I contacted Chad McCaffrey, internet sales manager, via the internet 2/4/2015 and he responded in minutes. Chad had the FJ Cruiser ready for a test dr I contacted Chad McCaffrey, internet sales manager, via the internet 2/4/2015 and he responded in minutes. Chad had the FJ Cruiser ready for a test drive within 15 mins.. Chad is very professional, attentive, knowledgable, motivated, friendly, and offered GREAT customer service. I ended up trading cars and had a fantastic experience because Chad has an amazing rapport with his sales team. I HIGHLY recommend buying your next car at Mike Ward Infiniti. More

Best car buying experiences I've had for me as a woman! From the first time I called Mike Ward Infiniti and talked to Libby through the whole time I spent with Alexis Johnson was one of the best car buying From the first time I called Mike Ward Infiniti and talked to Libby through the whole time I spent with Alexis Johnson was one of the best car buying experiences ever. I intended to check out a particular color of a G 37 and went home with one. It was great working with Alexis, she's very knowledgeable as well as friendly making me very comfortable, going above and beyond to help me even with my headache. I really wasn't intending to get one so quick but glad I did, late that night it snowed. 1/31/2015 Thanks Cindy J More