Mike White Ford of Coeur d'Alene

2009 F150 Lyle and crew were great to work with! They took the time to listen to my needs and to meet them they best that they could. Lyle and crew were great to work with! They took the time to listen to my needs and to meet them they best that they could. More

awsome Our experience at this dealer ship was wonderful. The salesman Lyle Heisz was great to work with very helpful. I would recommend this dealership to f Our experience at this dealer ship was wonderful. The salesman Lyle Heisz was great to work with very helpful. I would recommend this dealership to friends and Family More

Customer service was very good After the purchase of our new F-150 I had a problem installing the keyless entry that I had purchased through the parts department at Lake City Ford. After the purchase of our new F-150 I had a problem installing the keyless entry that I had purchased through the parts department at Lake City Ford. With the Help of Rick Hess the service advisor and Scott Prudence the technician the problem was resolved. Both of these employees are to be commended for tier commitment to customer satisfaction. Thank you for your help. More

Debbie the Great! We came in with a specific car in mind. Not only is Debbie hilarious and easy to work with, she is compationate and really listens to what you want! We came in with a specific car in mind. Not only is Debbie hilarious and easy to work with, she is compationate and really listens to what you want! I would recommend her to anyone! Thank you for going above and beyond your job title and making this car buying experience great!! More

Sales experience Todd Olson was exceptional with follow up and coordination in what turned out to be a more complicated deal than anyone expected (the original new tru Todd Olson was exceptional with follow up and coordination in what turned out to be a more complicated deal than anyone expected (the original new truck I bought could not legally be registered in my state). Staff was intent on correcting the issues and in giving me a good deal on another vehicle, but I occasionally felt that those involved, other than Mr. Olson, had more concern for the dealership's interest than mine as the customer. Todd Olson kept my interest foremost and ran interference for me. which was extremely helpful. I do not purchase new vehicles very often, so the "separation of duties", where a different person handles different components of the sale, was a concept I had to get used to. I tend to prefer dealing with one person (the sales person), who has a high level of authority. from beginning to end (with the possible exception of the financing piece). All of the staff were very courteous and kind throughout the sales experience. More

Great experience! Salesman Ricco was awesome! I was looking to lease or purchase a new Ford Explorer. They found the vehicle I was looking for which was unique and demanding. Ricco did a great jo I was looking to lease or purchase a new Ford Explorer. They found the vehicle I was looking for which was unique and demanding. Ricco did a great job with my high expectations finding me exactly what I wanted in my new vehicle. More

ricco has the most compentent manner We asked him not to contact us.... killed the salesmanship in him,!!... but he was honorable... and we knew it when we saw the mkz. Ricco was the We asked him not to contact us.... killed the salesmanship in him,!!... but he was honorable... and we knew it when we saw the mkz. Ricco was there! now he is spending his time educating us with the 54 on board computers. And what a patient man he is. Totally great dealership. Thank all ya'll More

Excellent Used Car Purchase Experience We service all of our cars (Chrysler, Dodge, Ford) at Tom Addis Lake City Ford, and have since moving here in 2008. Joe in Service, and Richard our as We service all of our cars (Chrysler, Dodge, Ford) at Tom Addis Lake City Ford, and have since moving here in 2008. Joe in Service, and Richard our assigned Mechanic, have always provided nothing but the best dedicated and professional care and service to our family and our cars. Recently (July 31, 2015), our 2002 Dodge Grand Caravan wore out. We made the decision to trade it in for a new 'used' car, and with Curly and Todd's help, we found the perfect car that met our needs, a 2010 Mercury Mariner. Our purchase experience was great, including the final Finance part of the sale experience, where Curtis found us a great rate with a local Credit Union. The next day (Saturday, 01 August), Curtis called us to let us know that another Credit Union accepted our deal at an even better interest rate than the first Credit Union, so we stopped by and signed a few more papers to get the better deal. That's Customer Service! My wife and I very much appreciate the dedicated service given to us by not only the Service Department over the last 7 years, but the Sales/Finance crew during our recent purchase! I'll definitely continue to service our cars at Tom Addis Lake City Ford, and look forward to our next car purchase there also! :) Many Thanks for the Excellent Service! More

Quick and Efficient I just moved to Idaho from Portland, OR. Before I moved I had purchased a car at a ford dealership in OR. Well just my luck I get to Idaho and my car I just moved to Idaho from Portland, OR. Before I moved I had purchased a car at a ford dealership in OR. Well just my luck I get to Idaho and my car was having major shifting/transmission issues. Well when I bought the car thank god for my warranty I could get my car fixed for free. So I didn't have to worry about that. The only thing I worried about was how long it was going to take to get my car into the shop, and how long it would take them to fix it. But just my luck again they were very helpful, kind, and the gentleman I spoke to was very calming as I was freaking out about my car. But I took my car in and they had it fixed within 1 day very fast and efficient. Where as the ford dealership in Spokane Valley (Gus Ford Dealership) said it would take a minimum of 12 weeks to order the part and fix my car. Which is so not what I was looking for. So I would highly recommend the dealership In Coeur d'Alene to anyone who is looking for fast and friendly service. I will defiantly be back. More

The Best Place to Buy a Ford! Ricco Nava was our salesman. His Knowledge of the Ford Pickups was astounding, His personality was great. It was a pleasure to deal with him! Debbie C Ricco Nava was our salesman. His Knowledge of the Ford Pickups was astounding, His personality was great. It was a pleasure to deal with him! Debbie Caplan was a great person who helped with things before and after the deal! Our Complete Buying experience has changed 180. I know that it also takes people in the background to make a Businese become a great place, so to You that we hav'nt meet yet and to those that we have, Again Thank You!!!! Dennis & Gail Lickfold More