Millennium Honda

oil change I came in today for an oil change and Estherlin took great care of me from the begging to end. She was very helpful. i asked for a specific tech to wo I came in today for an oil change and Estherlin took great care of me from the begging to end. She was very helpful. i asked for a specific tech to work on my vehicle she advice that she will try to best she could to make it happen and she did! thank you soooo much esther! i recommend her always! More

Should be Millenium Moose! From the minute we wandered onto the lot-Moosah put us completely at ease. Knowledgeable, professional, personable - Moose made the experience of pur From the minute we wandered onto the lot-Moosah put us completely at ease. Knowledgeable, professional, personable - Moose made the experience of purchasing a used car like I was getting brand new luxury item. He gave us timely status reports when one of the departments was taking a bit longer than we had thought they would. He went the extra mile in securing duplicate keys as well as fixing an after market item. A few days after we came home, he checked in to make sure all was well. Moose helped smooth over some insurance snafus. The dealership was clean, vibrant and well run, but Moose is the reason I will come back to Millenium Honda when it is time for another car! More

MOOSE! We had a phenomenal experience purchasing a car through Moose. He was patient, helpful and honest through the entire process, and never “pushy.”. We We had a phenomenal experience purchasing a car through Moose. He was patient, helpful and honest through the entire process, and never “pushy.”. We looked at a number of similar cars at a few dealerships and came back to Millennium Honda to work with Moose because he gave us the best service by far. He saw the process through from beginning to end and made sure that we were 100% happy. Highly recommended! More

Sorry I Couldn't Rate Them Lower 1.0 star rating 8/17/2019 We called in the morning to check about inventory and spoke with Felicia Richardson. She kept telling us how wonderful 1.0 star rating 8/17/2019 We called in the morning to check about inventory and spoke with Felicia Richardson. She kept telling us how wonderful our situation was, as we had another car we wanted them to buy from us and were going in on a new lease for an H-RV. When we got there, we were promptly dumped on a very eager young salesman, Edgar. Edgar quickly dissuaded us from the H-RV and upsold the C-RV. Honestly, there's no contest, and it seems Honda purposely cheaped out on the H-RV to push people towards the C-RV. No rear air vents. Dash seems very basic and chintzy (even on an EX - mid level model). We finally said okay the C-RV after a nice test drive. Then we sat down to talk numbers. During the time we sat down, he made two idiotic sexist comments, assuming I was my husband's secretary and then commenting on my picture on my license--saying he understood why my husband went for me because my hair looked nice in the picture. That dealership is full of female salespeople, you'd think dude would have a clue, clearly not. I brushed it off and kept it moving, feeling more sorry for him, but not willing to take the time to educate him. We had our son with us and didn't want to waste all day there. I wasn't messing around and gave him our best number, and he went back saying he thought we could get something close to that. What he came back with was laughable--literally Lexus numbers. I said we weren't prepared to pay that. After some back and forth, and having to send my poor kid and husband for a walk (we had been there so long at that point), TD Wells, one of the managers came over to talk numbers with me. I guess he thought I was an idiot or something, because he started telling me the stupidest things I've ever heard. He starts telling me that the resale value is high with a Honda. WHY DO I CARE ABOUT RESALE VALUE WHEN I'M LEASING A CAR FROM YOU THAT I AM RETURNING TO YOU AT THE END OF THE LEASE? (If I were buying it, that's another story, but a lease is a RENTAL agreement. The dealer has to worry about resale value, not me.) (And yes, dear reader, I did say these words to him.) Then he started telling me that the value of the car was some inflated number, and the generous down payment I was willing to put down, and the monthly payments I was willing to put down didn't get close enough to the MSRP of the car. AGAIN, IF I AM RENTING IT, AND YOU'RE GETTING IT BACK, THEN WHY DO I HAVE TO PAY SOMETHING CLOSE TO THE FULL VALUE OF IT? I'M ONLY BORROWING IT FOR A CERTAIN AMOUNT OF TIME. Then, the car that they were originally going to buy was suddenly not interesting to them. They claimed the value was too low. LIES. WE CHECKED BEFORE WE GOT THERE. During our conversation, he literally said the words, "I'm driving now." CLEARLY, DUDE WAS THREATENED THAT A WOMAN KNEW WHAT SHE WAS TALKING ABOUT AND UNDERSTANDS NUMBERS. We finally got our cards back (they insisted on holding mine and my husband's licenses and my debit card--a technique to literally hold us there hostage) and left. The manager, TD, followed me out to the lot with his final offer, which was magically closer to my offer, and then told me it was the offer for today and could change. Keep it, Buddy. I'm not takin' it. STAY AWAY FROM HERE!!! I'd rather ride my 8 year old son's bicycle than lease a car from you! More

Servicio He visto varios malos reviews aqui sobre este dearler pero la verdad es que yo siempre tengo una buena experiencia aquí. Hay que entender que hay que He visto varios malos reviews aqui sobre este dearler pero la verdad es que yo siempre tengo una buena experiencia aquí. Hay que entender que hay que esperar donde quiera que una va, lo importante es la calidad del servicio. Quiero agradecer a claritza Muñoz por las buenas atenciones. More

I went in for an oil change. Esther is a very nice woman, she showed concern with me and was very patient with me as well. Very well spoken warm-hearted woman. I would definitely Esther is a very nice woman, she showed concern with me and was very patient with me as well. Very well spoken warm-hearted woman. I would definitely go back and continue services there with her. More

Servicio Hola me llamo Raúl Martínez y viene a Millennium honda para hacer mis recalls de la bolsa de aire. Y la señorita Estherlin me ayudó muy amable me trat Hola me llamo Raúl Martínez y viene a Millennium honda para hacer mis recalls de la bolsa de aire. Y la señorita Estherlin me ayudó muy amable me trato muy bien con una sonrisa y muy amable. Gracias esther More

Best customer service Always best service and great staff. Everyone is so professional and kind. It was my first service after I purchased my Honda Civic 2019 and besides t Always best service and great staff. Everyone is so professional and kind. It was my first service after I purchased my Honda Civic 2019 and besides the waiting time the whole experience was great. More

Quick, easy, efficient Esther was great. She was prompt professional and responsive. She was able to accommodate my needs, at the right price and even obtain a loaner. She m Esther was great. She was prompt professional and responsive. She was able to accommodate my needs, at the right price and even obtain a loaner. She made the visit easy. More

Inept and Unprofessional My experience with Millennium Honda in Hempstead, NY on July 23, 2019 was the most unprofessional experience I have ever had at any service center. I My experience with Millennium Honda in Hempstead, NY on July 23, 2019 was the most unprofessional experience I have ever had at any service center. I had my car towed to this location to repair a flat tire. I attempted to contact them all day while I was at work and nobody could provide my any information about the status of my vehicle. After hours of attempting to contact them, they couldn't even locate my vehicle. It got to the point where I had to contact the police department to file a stolen vehicle complaint. After I informed them that I was calling the police, they were suddenly able to locate my vehicle within 10 minutes. When I arrived, I have never seen such unprofessional employees. I had to wait over 30 minutes before I could eve speak with someone about my vehicle. The behavior in which I observed how the employees were speaking to and treating each other was beyond unprofessional and disrespectful. When I finally was able to speak with someone, I was dumbfounded to find out that my car, which was towed to this location at 8:00AM, wasn't even looked at all day (at this point it was 4:30PM). They replaced my damaged tire with a new tire and my tire pressure light was still on. I brought my vehicle to my regular service center where it was discovered that the tire inflation was 28 psi, and it should have been 34. I can't believe that after everything I went through dealing with Millennium Honda all day, that they would return my car to me at a tire pressure setting much lower than the standard regulation setting. I will be filing a formal complaint with the Better Business Bureau. I really hope that someone from Honda Corporate Office pays a visit to the Millennium Honda service center to investigate the quality of daily operations at this location. I have never been treated so unprofessionally and poorly at an automobile service center in my life. STAY FAR AWAY!!!! More