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Millennium Honda

Hempstead, NY

4.4
6,297 Reviews
At Millennium Honda, We Make YOU Our First Priority Your satisfaction is at the top of our short-list of goals. This is why our Honda dealership serving the Greater New carries new and pre-owned Honda models. Renowned for their design language, enduring quality and value, vehicles such as the Accord, Civic, CR-V, Odyssey and Pilot are proven crowd pleasers. What's more, our commitment to your satisfaction transcends the day you sign for your car loan or Honda lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs. In understanding that some people like to take auto service and repair into their own hands, we also have a parts store where you'll find everything from Honda brakes to oil filters, rotors to axles. If you're a novice mechanic, our knowledgeable staff will even help you figure out which part you need. What do you say, isn't it time you put yourself first? If you answer yes, come to Millennium Honda for all of your automotive needs. You'll quickly see that we aim to please.
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286 N Franklin St

Hempstead, NY

11550

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Showing 6,297 reviews

April 26, 2024

I went to buy a new car with my family and the service was very well up until I picked out a car with the sticker price of 36,000 and then when the car salesman came back with the paperwork it stated a di More

by TIANAHARRIOTT2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wendy Martinez
Apr 26, 2024 -

Millennium Honda responded

Thank you for sharing your experience regarding your recent visit to Millennium Honda. I want to extend my sincerest apologies for the confusion and frustration you and your family experienced. At Millennium Honda, it is our policy to provide transparency in all our dealings, including pricing. While it is true that some vehicles might sell for above the Manufacturer’s Suggested Retail Price (MSRP) due to high demand or limited availability, we do not endorse or allow the practice of adding unjustified fees. It appears from your description that there was a significant misunderstanding or miscommunication during your negotiation. This is not the standard we strive to uphold, and I am truly sorry for any misleading information you received. I am currently reviewing this matter personally to ensure that our sales practices are conducted with the utmost honesty and integrity. Your feedback is invaluable in helping us improve and maintain high standards of customer service. As the General Manager of Millennium Honda, I would be grateful for the opportunity to discuss this matter with you directly to clarify any miscommunications and to address your concerns fully. Please feel free to contact me directly at 516-481-2800 or via email at ravel.mejia@aagn.net Thank you again for your candid feedback, and I hope to restore your trust in our dealership. Ravel E. Mejia, General Manager

April 25, 2024

Jesus and Casmil were great, they were able to get everything done for me in less than a day! More

by Yova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casmil Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Fabian
April 25, 2024

Kenneth Ketchen was as professional as they come. He greeted me with a warm handshake and friendly greeting. I felt instantly comfortable and relaxed. Throughout the process Kenneth was courteous, pa More

by bernardahicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Ketchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicky Bryan
April 25, 2024

My salesperson, Wendy, was the best. She really helped me get exactly what I needed. Wouldn’t trust anyone else but her! More

by Alejandrogonzalez.Nyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Martinez
April 25, 2024

Very Good and Professional Team. The Sales Rep was very patient and understanding in resolving all issues and exercised great customer service. More

by ISMAILGHANI272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aneudys Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adeleke Osinuga, Nicky Bryan
April 24, 2024

I I am a repeat customer of Jose and I find him to be one of the most honest sales people I have ever dealt with. I definitely will be back again. More

by getfitbefab4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Villota
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Went above and beyond to make us feel comfortable. Followed up while we were waiting. Very personal. Ty More

by ERICAHAY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicky Bryan
April 24, 2024

I wait like 5 hours and the problems wasn’t resolved I am so frustrated More

by REYESJORGE133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gwindalyn Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Excellent salesman, knowledgeable staff, great selection, quick and easy deal made. Great finance department reps More

by brianstein81107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicky Bryan
April 24, 2024

I'm not sure what the delay was yesterday but I waited nearly 30 minutes before I could even drive in to the servicing area. A long line of cars had lined up outside on the street. That never happened b More

by BERNARDINJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrick Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwindalyn Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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