Millennium Honda

Absolutely exceptional! I came into to the dealership with the expectation of leaving with brand new keys in my hands. Nicky did just that. Nicky stayed with me an hour afte I came into to the dealership with the expectation of leaving with brand new keys in my hands. Nicky did just that. Nicky stayed with me an hour after the office closed to help me. I had many prior accidents but she was able to get me the cheapest financing options available! I wasn’t rushed or didn’t receive an attitude at any point during the process. What really impressed me was her attention to detail; every single form I needed to sign was waiting for me on the desk and immediately reorganized, stapled, and placed in a folder for me have in less than 10 minutes. Every form that required a signature was explained in detail. She is definitely a subject matter expert and made me feel as if there was no issue presented, that would prevent me from signing for or leaving with the vehicle. Currently serving in the Armed Forces, I can say with unbiased and sound judgment that Nicky would have made an amazing Commander/Officer. Whenever an issue arouse with my insurance, banking information, driving record, or financing issue, she didn’t appear rattled or perturbed. Outside the general scope of the dealership’s policies, Nicky advised on the details of the fluidity and stability of the national automobile market. I learned a lot more from her about car purchases, leases and financing in 20 minutes than I have over 10 years! She handled every issue quickly and mitigated multiple issues by working with her coworkers and superiors. She is one of the most professional, well informed and friendliest dealers I have had the pleasure of working with. I wouldn’t have been surprised if she was introduced to me as the manager for multiple dealerships; she definitely acts the part and seems more than qualified enough to handle more than her current position as a Finance Manager grants her! More

Rofoldo was great , very explanatory and helped me threw out the process would come back and have him help me out again and also helped where I would be comfortable out the process would come back and have him help me out again and also helped where I would be comfortable More

I recently purchased a car from Rodolfo and I couldn't be happier with my experience. Rodolfo was incredibly knowledgeable and patient, answering all of my questions and helping me find the perfect car for m happier with my experience. Rodolfo was incredibly knowledgeable and patient, answering all of my questions and helping me find the perfect car for my needs. He took the time to listen to me and understand what I was looking for, and provided me with all the information I needed to make an informed decision. His friendly demeanor and excellent customer service made the car-buying process a breeze. I would highly recommend Rodolfo to anyone in the market for a new car! More

Great person to work with this my wife second car from him and we will be coming back for more with family and friends him and we will be coming back for more with family and friends More

This morning I took my 2018 Honda CRV into Millennium Honda for maintenance service and Tom K. (the Service Manager) made sure that he put his best mechanic Mr. Cleon to take care of my car. Thank you s Honda for maintenance service and Tom K. (the Service Manager) made sure that he put his best mechanic Mr. Cleon to take care of my car. Thank you so much Tom K. for always providing superior customer service. You made sure that my wait was short and you listened to my concerns for my car. Thank you for understanding 🤗 Mr. Cleon, you are the best at explaining my car issues and how you will repair them. Thank you for being so kind, patient, and an expert in repairing my car. 🤗 More

Tara along with another staff member was incredibly rude and complained about helping me as she “was supposed to leave soon” the first team member had headphones in and wouldn’t help me and Tara was visibly and complained about helping me as she “was supposed to leave soon” the first team member had headphones in and wouldn’t help me and Tara was visibly upset with having to help me. She didn’t answer my questions and when i asked to speak with a manager talked about me so loudly that i heard her from 6 feet away. This was my 3rd visit in 2 weeks for the same issue and i hope to never have to come back here again. More

This has been so frustrating trying to get it fixed from August 2021 till June 2022. Previous service rep lied to me and told me things were done, when in fact nothing was done. Dragged my repair out for al August 2021 till June 2022. Previous service rep lied to me and told me things were done, when in fact nothing was done. Dragged my repair out for almost 1 year. Returned my car multiple times, and it died on me in the middle of the road. Then he got replaced by Tom K! This was the most refreshing change the dealer could have conducted. Tom K is the most professional and passionate service rep i’ve ever encountered anywhere! He relentlessly fought to expedite my repair and get to the bottom of the real issues. He gave me a bit of hope for the dealer again. Without Tom K, i would rate the dealer as a 1 Star, based on my experiences with my past 2 service reps. Now i bump up my dealer rating to 3 Stars. Tom k would get 10 Stars if it was allowed. Thank You for having him. He needs to be in a managerial position, to oversee and influence other reps to provide World-Class service. More