Millennium Honda

Pleasurable Service. I am so glad to yet again have the pleasure of service taken care of by Greg Andrews.... As usual he explained about the part needed and called me wh I am so glad to yet again have the pleasure of service taken care of by Greg Andrews.... As usual he explained about the part needed and called me when said item was received and set up another appointment ~~~ and did his best to expedite the service so I could get my children to where they needed to be that afternoon..... Thank You Greg. A More

victoria Honda never even contacted me about my recall. I found the recall and went to a nearby Honda. The experience was awful! And we'd been having pro Honda never even contacted me about my recall. I found the recall and went to a nearby Honda. The experience was awful! And we'd been having problems with Honda and Acura customer service--so much so that, starting to look at new cars, we were considering leaving Honda. Insult to injury, the original Honda recall-fixing experience was incomplete. And i had to go back. This time I went to Millenium. What a difference! Victoria was awesome. She promised I'd be out in an hour and I was. More

Our new 2009 Honda CR-V with 29K Miles! On Feb 9, 2016 - Excuse the lengthy review, but we wanted to share the process, as buying a car sometimes is not fun process, but we did truly enjoy t On Feb 9, 2016 - Excuse the lengthy review, but we wanted to share the process, as buying a car sometimes is not fun process, but we did truly enjoy the process at Millennium Honda... Wife had an accident with her 1999 Honda Accord V6 (she is fine). The body shop said it was not worth fixing, even though it was in perfect running condition with 99K miles. So I jumped into drastic research mode, to tried and find a new used car for my wife, since she needs her car daily. Found a few CR-V's around the Queens area, but they were over priced and in disappointing condition. Running out of options I turned to eBay.com, after going through cars.com, truecar.com, carbuyersmarket.com. Luckily, I found a 2009 Honda CR-V EX with 29,078 miles, yes 29K for less than $15K, at Millennium Honda in Long Island, I couldn't believe!! I immediately called the dealer and spoke with a very helpful and friendly representative, Mark Levine. I asked him if the Honda in question was still available, expecting to hear, sorry it was sold already, he came back to let me know that it was still available. Happy to hear this, I asked for the current price and surprisingly they had lower the car to just a tad under $13K. We drove out to go see the car, since they close at 9PM. Mark was not there but Scott Pomerico the sales rep was there to meet us, and the car had been running to get it warmed up for us, on a cold day. Scott was kind and patient and extremely pleasant. He informed us about the car and all the of the items that they checked, verified the price was correct. Walked out to the car and it was a real treat, black exterior color, and black interior color with cloth seats that look like were never sat on! My wife, Scott and I took the car out for a test drive and all felt great, nice and tight, amazing brakes, no rattles, or other noises. Drove the car back into the dealer area where there was a lot of light. I took out my PosiTest DFT paint gauge meter and I checked out the car 360, all original and VIN tags all present and matching. Very excited, check under the hood and again found it to be in amazing condition. Started some of the paperwork but needed to come back, since we forgot about the plates, as we were transferring them from the previous car. Mario was the finance representative that late night, let us know that he will need to speak with someone at the bank about our final APR terms for the loan. Returned the next day with plates in hand, and Scott once again there for us, brought us water and hot chocolate for the kids, he showed us the shinny, totally prepped CR-V, looked showroom new. A new finance representative Haresh Nainani assisted us, he was very busy taken care of other clients and when it was our turn, gave us 100% attention. Since my wife didn't have great credit, he really helped us out and lower the APR even further by the end of the conversation. Haresh Nainani explained to us the option which we decided to add on, (I would never, but it felt right) the Platinum bumper to bumper Extended warranty with a lot of features that would be great for my wife, in case of an emergency while she was on the road. The warranty offers my wife 4 year or 50K miles (total miles from now, with coverage from any Honda Dealer, the price was very reasonable for 4 years of coverage, a little peace of mind. I had done my consumerreports.org research and there weren't very many things wrong with the CR-V, but again a peace of mind. For the amount that we were getting ready to spend, to pay a lot less but get a 29K mile care with full warranty it was just the right combination for our family. We then needed to call insurance to add the new car, and Grisela (insurance assistant) helped us out with this plus more. Grisela was very bother with the price that was going to be paying for insurance and she insisted in trying to get me a better quote, she tried very hard!! And because of her, I switched insurance companies and saved $700 yearly, talk about above and beyond customer service!!! Thank you Grisela!! We then went back and signed away all the paperwork that we needed to with Haresh, they put on my wife's custom plates on her new CR-V and we were off. Couldn't have been happier, from beginning to end, never felt any pressure on anything, everything was explained up front, no BS, just the real deal here at Millennium Honda. Wife is very happy as she always wanted a CR-V, thank you for a wonderful experience! More

great service again My service advisor Greg Andrews was out standing I had to bring my crv in on a holiday it was very busy and Greg still took the time to explain what h My service advisor Greg Andrews was out standing I had to bring my crv in on a holiday it was very busy and Greg still took the time to explain what had to be done and how long it should take,called me when it was done had everything ready when i came to pick up my car. More

Exemplary Customer Service Gregory Andrews exceeded all expectations and made my experience with maintenance on my 2011 Honda Pilot a pleasant one. Trustworthy, excellent commun Gregory Andrews exceeded all expectations and made my experience with maintenance on my 2011 Honda Pilot a pleasant one. Trustworthy, excellent communicator and very accommodating! More

Real service with a smile I had prompt courteous service and once there was an issue it was quickly resolved. Thank you your my guy now every time I come in. I had prompt courteous service and once there was an issue it was quickly resolved. Thank you your my guy now every time I come in. More

Once again, great experience. Jamal Dennison was informative, professional and a pleasure to deal with. Buying a new care is never easy. The experience at this dealership continu Jamal Dennison was informative, professional and a pleasure to deal with. Buying a new care is never easy. The experience at this dealership continues to be pain free.... Thank you! More

Organized and efficient. Paul Mosca made my service extremely easy and seamless. Check in was fast, and I received a call as soon as the work was completed. Paul Mosca made my service extremely easy and seamless. Check in was fast, and I received a call as soon as the work was completed. More

Airbag recall Yolanda was courteous and efficient able to walk me through additional services needed; coolant and transmission flush on my 106 K CRV Wonderful prof Yolanda was courteous and efficient able to walk me through additional services needed; coolant and transmission flush on my 106 K CRV Wonderful professional lady More

Amazing customer service So this is my first time taking my car into service so i was new to this and Victoria did a magnificent job taking care of me. She was very kind and v So this is my first time taking my car into service so i was new to this and Victoria did a magnificent job taking care of me. She was very kind and very clear about what was going to happen on my first day at service. If anyone wants to feel comfortable and actually trust your advisor I recommend you to find Victoria! More