Millennium Honda - Service Center

Long waits No one calls back to follow up Needs improvement on Customer Service follow up skills improvement on Customer Service follow up skills More

Horrible experience. They kept my car all day from 8:30am then never called me to pick it up only to find out that the recall never got fixed. I had to have my husband They kept my car all day from 8:30am then never called me to pick it up only to find out that the recall never got fixed. I had to have my husband miss work to drop me off and pick me up because I didn’t have a car for the entire day. Then they promised the next day it would be ready at 7am and it wasn’t ready ant 10am only to find out that they had taken apart my car and didn’t put it back . I only noticed after I left that the underside of the passenger seat’s wires were all hanging out. So I had to go back again to get them to fix it. I was so upset that they actually fixed that part immediately. I will never return to them again. More

Great customer service and amazing work my car salesman Santiago always takes care of me Santiago always takes care of me More

Great service and the customer care was great thanks to the support we are all good the support we are all good More

The service was pleasant and the wait wasn't bad. Everything was explained properly to me Everything was explained properly to me More

The service department needs major improvement. If you work with Orlando you will be in good hands. The manager and some of the other employees I dealt are not professional and speak to you like yo If you work with Orlando you will be in good hands. The manager and some of the other employees I dealt are not professional and speak to you like you are dumb. More

Very efficient and courteous staff. I keep thinking that I am so glad I bought my car from millennium honda...thanks guys I keep thinking that I am so glad I bought my car from millennium honda...thanks guys More

Greg & William are always so helpful. Always willing to help and go the extra mile. 👍🏼 Always willing to help and go the extra mile. 👍🏼 More

I requested to check the GPS because instead of showing 48 miles distance it was showing 391 miles. So I took the car to the dealer they checked and said no software update needed right now. Soon after tha 48 miles distance it was showing 391 miles. So I took the car to the dealer they checked and said no software update needed right now. Soon after that I tried the same address and shows 774 miles. I am very much disappointed More

Orlando Hernandez was professional and helpful in addressing my overall questions and concerns. Overall, excellent customer service from all staff. addressing my overall questions and concerns. Overall, excellent customer service from all staff. More