Miller Auto Plaza
St. Cloud, MN
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Happy Our first impression was good, although there was a miscommunication as to our first appointment. Kasai stepped in and did an impressive job demonstra Our first impression was good, although there was a miscommunication as to our first appointment. Kasai stepped in and did an impressive job demonstrating vehicle. We decided to stick with him after the original appointment was missed by salesman. Kasai was informative, personable, and went out of his way giving excellent customer service. I will seek to work with Kasai in a year or so to buy a pickup. Jamie Nelson was great to work with, he was prepared and there were no problems completing the business side of the deal. Adam Maciej finished up our paperwork and was also great to work with. My only complaint was I wanted to see actual process of Simonizing vehicle, but was shown a video. I was skeptical that what I bought was actually what was sold. I planned a local company to provide the service and was aware of his process. I decided instead to go with the convenience of having it done at Miller, and the results were less than I desired. The door sills were still dirty and I desired them to be treated also, part of the process with the local company. Also the local company does extensive prepping, buffing the car before application. It was apparent that wasn't part of the process, just detailing. Local process cost was $1000 and I paid $999 for an inferior service. I dont like being negative here but I spent a lot of money and the Simonizing left me less than fully satisfied. More
Great experience with the service department. They are always very clear in explaining the work that needs to be done and are up front with prices. They are very quick on getting your vehicle back to you. always very clear in explaining the work that needs to be done and are up front with prices. They are very quick on getting your vehicle back to you. Very pleased. More
Routine Oil change turned serious went in for routine oil change, advisor called with a multiple issues. All were understandable given the age and mileage, but a surprise nonetheless. went in for routine oil change, advisor called with a multiple issues. All were understandable given the age and mileage, but a surprise nonetheless. I was set up with a loaner, which was incredibly clean and very much appreciated. The work was done over a period of a couple days and I was kept informed the entire time. More
repair scrape along thside of my car work was done fast, on time, and looks great. I also like the idea of letting me have a Nissan Sentra to drive while the work was done on my Sentrea. work was done fast, on time, and looks great. I also like the idea of letting me have a Nissan Sentra to drive while the work was done on my Sentrea. More
Great customer service My car was in for a recall. I waited in the new car showroom for my call to tell me it was ready. Car was done sooner than expected and washed to boot My car was in for a recall. I waited in the new car showroom for my call to tell me it was ready. Car was done sooner than expected and washed to boot! A very pleasant experience. More
Worked with David pritt has an awesome experience he made car buying simple I would recommend miller to anyone looking to buy a new or used vehicle car buying simple I would recommend miller to anyone looking to buy a new or used vehicle More
Above and Beyond I came to my appointment with much time to spare and lots of work to do on my computer. I was set-up in a nice, quiet, board room by one of the staff I came to my appointment with much time to spare and lots of work to do on my computer. I was set-up in a nice, quiet, board room by one of the staff in the service center to use as they changed my oil and patched my tire. I was notified when my service was complete, but was told to take my time! I stayed and worked a bit longer before getting my car. I certainly wasn't expecting this added perk, but left feeling like I really had a 5 star+ experience. A staff member even checked on me to see if i wanted a coffee refill - wow! Above and beyond car great service. More
Outstanding Service! I normally don't take time to write reviews, but the staff at Miller were friendly, helpful and sincerely wanted to help. This is the first vehicle I I normally don't take time to write reviews, but the staff at Miller were friendly, helpful and sincerely wanted to help. This is the first vehicle I have purchased at Miller and would recommend them to anyone. More
great Great sales person Good car buying experience. car was priced right. Nice indoor car showroom. Everyone treated us very good. Did agreat job of ex Great sales person Good car buying experience. car was priced right. Nice indoor car showroom. Everyone treated us very good. Did agreat job of explaining all the features on the car. More
Always a pleasant experience with no pressure with car maintenance done. The car wash is a great bonus and appreciated with service done. Would recommend! maintenance done. The car wash is a great bonus and appreciated with service done. Would recommend! More