Miller Toyota

Thank you Sam! You are the best salesman. The salesman Sam Lee made sales easy and great deal. He knows what I wanted. The Manager Bob explained kindly about finance. Everything worked fast a The salesman Sam Lee made sales easy and great deal. He knows what I wanted. The Manager Bob explained kindly about finance. Everything worked fast and easy. More

Bad communication, broken promises, ghost cars Our initial interaction with this dealership was for a test drive of a RAV4. Vladimir was fantastic, really showed us every feature of the car. We h Our initial interaction with this dealership was for a test drive of a RAV4. Vladimir was fantastic, really showed us every feature of the car. We had already been dealing with Karina, the online "specialist" with mixed results. Sometimes she would respond to messages, other times not. Once we started trying to work a deal with this dealership, communication was all over the board. We would get a call from Vladimir, he would say the email with car info and specs would be coming in a half an hour, we wouldn't receive anything for a day or more. Once we responded to any emails we did get, there would be no response. Eventually we gave up and let them know we were going to work with a different dealership. A few days later, we received another call from Vladimir, eager to earn back our business. We were clear what we wanted and what we needed to continue working with them. In writing, Vladimir told us they had the vehicle we wanted and were willing to do the deal, including agreeing to the out the door price. We reiterated we would be coming in the next day if he was certain the deal was doable. His response "I wouldn't spend time on it if it wasn't possible". So we showed up the next day, ready to sign the deal and drive away with our new car. Vladimir was with another customer, stating he had no idea we would be coming in that day. Not really a big deal, we hadn't set a firm time, but we had stated clearly we would be in. After some back and forth between the new guy we were assigned to and the room of mysterious managers, it finally came out that no car actually existed. They did not have the car we wanted and had no plans to find one. Their attitude: sorry not sorry. We bought a car from Malloy Toyota the next day, no problems. We will not be going to this dealership again. And we definitely wouldn't recommend anyone else going either. More

Outstanding Personal and Professional Service My husband and I were Sam Lee's repeat customers because he goes above and beyond providing us with information about the vehicles we buy. My husband and I were Sam Lee's repeat customers because he goes above and beyond providing us with information about the vehicles we buy. More

Scott Fannon -- The Best!! As repeat customers, we want to express our sincere appreciation to Scott Fannon at Miller Toyota for making our recent car buying experience exceptio As repeat customers, we want to express our sincere appreciation to Scott Fannon at Miller Toyota for making our recent car buying experience exceptional! Scott put us at ease, answered all of our questions and guided us through the entire process with the utmost professionalism, courtesy, and efficiency. We look forward to working with Scott Fannon at Miller Toyota again and will surely recommend him to our friends and neighbors. More

Great experience Scott was beyond helpful. My husband and I had been looking for a specific vehicle for over 2 weeks and finally found the one we loved at this dealers Scott was beyond helpful. My husband and I had been looking for a specific vehicle for over 2 weeks and finally found the one we loved at this dealership. The buying process was so quick and everyone was very friendly. We will definitely consider seeing Scott again for future purchases! More

Best deal! Scott Fannon great salesman I could not have had a better experience than I did at Miller Toyota. Scott Fannon, the salesman I worked with, asked me what type of car I was lookin I could not have had a better experience than I did at Miller Toyota. Scott Fannon, the salesman I worked with, asked me what type of car I was looking for. He took me directly to the ones that fit what I wanted. When I saw a car I really liked, he still let me know what else was available, but made it easy for me to test-drive the one I was really interested in. I LOVED the car! He explained everything very clearly and made the buying process easy. Both Scott and the financial services guy (I'm so sorry I don't remember his name, started with a V), made me aware of extra services without pressuring me to get them. They answered all my questions and made sure I got the best deal I could. I felt very good about the purchase. If you need a 'new used car', definitely go to Miller! More

Sam Lee is salesperson of the year 2018 We called first and talked to him and then texted for about a week. I knew he wanted us to get the truck but he was not pushy. I hate pushy. He was ki We called first and talked to him and then texted for about a week. I knew he wanted us to get the truck but he was not pushy. I hate pushy. He was kind, considerate, thorough and very knowledgeable! You need more people like Sam! We would buy from him again tomorrow! Overall the BEST car buying experience ever!! More