Minuteman Volkswagen

My experience at Minuteman was a very good one. I sent them and email and initially worked with their customer service representative for web sales. When I came to the dealership, my sales representative them and email and initially worked with their customer service representative for web sales. When I came to the dealership, my sales representative Elena was a pleasure to deal with, very friendly, non-threatening, and knowledgable. Once I made a decision, the General Manager and Finance people were very helpful as well. I had one of my best car buying experiences here and will definitely go back! Very nice people to deal with... More

Steve was very helpful in finding the car I wanted and was able to communicate the numbers I needed to the finance dept in order to make the deal. He was accommodating in my questions and desires to drive was able to communicate the numbers I needed to the finance dept in order to make the deal. He was accommodating in my questions and desires to drive multiple cars. I enjoyed working with him. I would recommend Minuteman VW. More

We recently purchased our first Volkswagen and our experience with Minuteman Volkswagen could not have been better. We worked with Nick Lamonakis in looking at new 2011 Tiguans and he listened to our experience with Minuteman Volkswagen could not have been better. We worked with Nick Lamonakis in looking at new 2011 Tiguans and he listened to our 'must have' items, 'like to have items' and our pricing considerations. He was great to work with and I would definitely visit him again for my next car. Some of the key items I liked in dealing with Minuteman were: * Listened to what we wanted * No pressure, just thorough explanations. * Was willing to work with us on price to find a package that included the options we wanted without exceeding our desired price * Explained the various options available to us, but again in a no-nonsense manner We also worked with Harley Easton a Sales Manager and Lucas (the Nebraskan) in concluding our deal. Both were a pleasure to deal with and very knowledgeable. When it came time to pick up our car, Elena Novak stepped in to help with the delivery as Nick had gotten sick. She was very personable and did an excellent job reviewing the features of the car and getting me set up to drive away in my new car. As we have not had the car long, we have not yet delt with the service department. If they are like the rest of the Minuteman VW team, we will be very happy. We look forward to a continued relationship with them. More

I bought a laser blue 2010 Jetta TDI Cup Edition from Minuteman Volkswagen and so far the car has been awesome. It was a pleasure working with Steve Smith during the sales process. We went on several t Minuteman Volkswagen and so far the car has been awesome. It was a pleasure working with Steve Smith during the sales process. We went on several test drives in various VWs over a couple of month sales period including drives with my wife and son. During these test drives, he was easygoing, patient, and answered all of our questions in a friendly manner. He also gave us a decent break on the list price. The TDI was special ordered with a three month waiting period and actually came in a couple of weeks early which was a welcome surprise. The car was nicely prepped and Steve carefully went over the interior controls and satellite radio setup before I drove home in the car. Steve Smith really cares and rates 5 stars. Since the 2010 Jetta TDI hasn't had it's 5000 mile oil change yet, I can't comment yet on the service for the TDI. I have however over the years owned a number of other VW cars including a 1967 Bug, 1972 Bug, and a 1977 Scirocco. The last two of these cars I still have and I've spent some time over at the Minuteman parts department getting replacement parts for these cars. The parts guys were always super helpful and friendly in my dealings with some hard to get parts for these old VW classics. I also give them 5 stars for their patience over many years. More

Minuteman is the only place I bring my VW's for service. Minuteman is the only place I bring my VW's for service. It's the people that make the trip worth while. Always easy to schedule Always complete th Minuteman is the only place I bring my VW's for service. It's the people that make the trip worth while. Always easy to schedule Always complete the work as described Always a fair price Brendon has always been attentive to my wishes and represents Minuteman and VW very well. More

I have bought 2 new VW's (Golf TDI's) from Minuteman VW, both with great results. Minuteman was recommended by a coworker who had a great experience as well, and I would recommend them again. I find the s both with great results. Minuteman was recommended by a coworker who had a great experience as well, and I would recommend them again. I find the sales staff to be low pressure, and very knowledgeable about their product. They are willing to answer any questions you might have. The service department is also top notch, with prompt, courteous service. The technicians I've dealt with are all very knowledgeable about the specific cars I've had. More

My experience with Minuteman Volkswagen could not have been better. I had been thinking about buying or leasing and had gotten several emails from Minuteman after i had done a volkswagen survey online. been better. I had been thinking about buying or leasing and had gotten several emails from Minuteman after i had done a volkswagen survey online. Katie would just NOT go away and over a few months I finally decided to head out to Bedford. I work for myself and was not sure about financing approval so I was very interested that Minuteman owns its fleet of cars. I had avoided going to any of the larger dealerships as I do not like high pressured sales and I was still considering what my options would be. I arrived on the lot and met Nick Lamonakis after I had walked the lot a bit. He could not have been nicer and truly listened to why I was at Minuteman and what I was hoping for. We discussed volkswagen's current leasing deals and we also looked at inventory on the lot that would find me in a similar financial range for used cars. There were several really beautiful used cars and I with Nicks feedback on what the potential monthly rate would be and the upgrades that the cars had that I would be making a sound financial decision to go with one of the used cars. Nick's approach was very much attraction, not promotion and I truly felt that Nick was looking out for my best interest and in creating a relationship with Volkswagen. The car I selected (and bought) is a 2008 Jetta 2.5 and is a certified volkswagen. I could not be happier with the purchase. I love this car! Regarding financing the dealership went out of its way to make things work for me. There were a few financing hurdles and Nick handled that very professionally and truly tried to make things work for both the dealership and my goals for my payment amount that we had discussed. In the end I was able to drive away with the car I love, not just a "car for now" and a great feeling about volkswagen. I have a payment I can afford and I am sure that I will refer people to both Nick and Minuteman. More

I bring both my Routan and Passat to Minuteman VW for service and my experiences have been nothing but easy and positive. In particular my service advisor Brendon is top notch! He is always kind, court service and my experiences have been nothing but easy and positive. In particular my service advisor Brendon is top notch! He is always kind, courteous and accommodating, especially given that when the cars are in I have to juggle three car seats and little kids. I've tried other Boston-area VW dealers for service in the past, and Minuteman's service is far and above any other dealer in the area. Highly recommend, especially Brendon & his colleagues! More

Although I owned 2007 Jetta with low mileage, I drove my husbands new 2011 Golf diesel and fell in love with it. Having owned jettas for many years, I still was impressed with the comfort and handling of th husbands new 2011 Golf diesel and fell in love with it. Having owned jettas for many years, I still was impressed with the comfort and handling of the Golf. My husband told me of his experience with the sales and service at Minuteman and we went to the dealership and spoke with Tim Bishop who had taken care of my husband. I wanted the exact same model as my husbands with a different color and in no time a car was located, I was given a good trade in allowance for my Jetta and the deal was done. I highly reccommend Minuteman Volkswagen for the friendly, efficient and professional handling of the whole process of buying a vehicle. More

The dealership has an excellent reputation. The friendly and cooperative approach to sales is great. Tim Bishop made the whole process easy by his knowledgeable and efficient handling of the sale. The order and cooperative approach to sales is great. Tim Bishop made the whole process easy by his knowledgeable and efficient handling of the sale. The order and search process was quick and efficient and as a result my specific order for a 2011 Golf diesel was delivered well before expected. The follow up servoce was top rate with the sevice department friendly, informative and efficient. More