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Miracle Toyota
Haines City, FL
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 343 reviews
February 20, 2015
See Freddy Gonzalez! My wife and I went to Miracle Toyota last week. We ended up meeting a very friendly, energetic and thoughtful person Mr. Fred Gonzalez. He really did My wife and I went to Miracle Toyota last week. We ended up meeting a very friendly, energetic and thoughtful person Mr. Fred Gonzalez. He really did make it all happen from start to finish and that includes all the bumps in the road with upper management. With that said I must say Richard Nackson his Floor Boss is a pleasure alongside the Financial Personnel to interact with. We hope that the experience after the "Honeymoon" is equally as good and justifies this review... More
by 1davenport
Employees Worked With
Richard Nackson, Hugo Rios, Freddy Gonzalez
Helpful February 09, 2015
Toyota Carolla Freddy was very friendly. He helped us get the car we needed. he even ran through the rain with us to find our car lol. that's commitment. he offered Freddy was very friendly. He helped us get the car we needed. he even ran through the rain with us to find our car lol. that's commitment. he offered help with any questions or concerns and was quick with anything that involved our car. he had another customer also but he handled us both perfectly. he didn't keep us waiting or anything. I would suggest him to my friends if shopping for a car at this location. More
by fluvx
Employees Worked With
Freddy Gonzalez
February 03, 2015
Found my truck We had been to several dealerships looking for the right truck and found it at Miracle. Scott Bettencourt was very instrumental in us getting the bes We had been to several dealerships looking for the right truck and found it at Miracle. Scott Bettencourt was very instrumental in us getting the best bang for our buck. Scott was very professional, polite, extremely helpful and really wanted to please us. It was a pleasure dealing with Scott who answered all our questions and kept our concerns at a low level. He addressed everything possible, was warm and friendly. Our whole experience during the process was superb! More
by rebel13
Employees Worked With
Scott Bettencourt
January 10, 2015
Amazing Hace varias semanas fui a comprar un carro ahi. El vendedor es Reyes. Es profesional, amigable y ofrece un buen servicio al cliente. El que valla a co Hace varias semanas fui a comprar un carro ahi. El vendedor es Reyes. Es profesional, amigable y ofrece un buen servicio al cliente. El que valla a comprar se lo recomiendo y pregunte por el. More
by Jeffrey García
Employees Worked With
Reyes Rosario
January 10, 2015
Freddy Gonzalez is a great salesman . He listens to your needs and wants in a vehicle and makes it happen. He has a heart of gold and is optimistic, friendly and enthusiastic. How . He listens to your needs and wants in a vehicle and makes it happen. He has a heart of gold and is optimistic, friendly and enthusiastic. However, this has nothing to do with Freddy but it was difficult to get questions and concerns answered from finance because of the telephone receptionist after the sale. I keep getting the run around for over a week until I disguised my voice to speak with finance. More
by Dlove
Employees Worked With
Taha Elamrani, Freddy Gonzalez
January 06, 2015
Great atmosphere Very helpful and polite staff who works diligently to address your concerns and needs. Freddy Gonzales was polite and respectful and made the experien Very helpful and polite staff who works diligently to address your concerns and needs. Freddy Gonzales was polite and respectful and made the experience of purchasing my vehicle excellent. More
by rasta77
Employees Worked With
Freddy Gonzales, Hugo Rios, Freddy Gonzalez
January 01, 2015
don't go if needing financing We went back and forth in negotiating down payment and trade in value. After several hours and being told we were approved, even sighning all the pape We went back and forth in negotiating down payment and trade in value. After several hours and being told we were approved, even sighning all the paperwork. Waiting for a full tank and the keys they come back and want another 1500 down on top of already 2200. Stay away terrible dealership! More
by cory
Employees Worked With
not sure
November 26, 2014
Great Experience I had the best Sales Associate- Dale Kemsey who made this car buying experience informative and fun. I am 100% Satisfied with my new Camry and will h I had the best Sales Associate- Dale Kemsey who made this car buying experience informative and fun. I am 100% Satisfied with my new Camry and will highly recommend Miracle Toyota to family and friends. More
by alisha.cardinal.9
Employees Worked With
Dale Kemsey, Dale Kinsey
September 02, 2014
Women as decision-maker is not allowed here. The most unprofessional general manager ever. In the attempt to purchase two cars for my father and I, I asked him several times to talk to me and no The most unprofessional general manager ever. In the attempt to purchase two cars for my father and I, I asked him several times to talk to me and not my father....as I could see my father was getting heated. He then came after me in a misogynistic tone. I made it clear to him I was the decision-maker, but apparently women don't matter here. Women, steer clear of this dealership. More
by idavila
Employees Worked With
Irma Davila
August 22, 2014
horrible customer service I had the worst customer service experience at miracle Toyotas. Service department. The story is too long to type just trust a retired United. States I had the worst customer service experience at miracle Toyotas. Service department. The story is too long to type just trust a retired United. States Air Force Senior Master Sergeant in telling you DO NOT use this dealer. They are great until you have a servive issue. I was given 4 different potential causes for the issue i was having with my brakes only to finally be told. The issue was a normal sound and there was nothing they could do. Everyone. Involved from the mechanic to the service manager joe jerley and the customer loyalty. 'rep Nicole were unprofessional discourteous and unwilling to resolve my problem. I have owned Toyotas. My entire life and never had any problems until now. Again DO NOT USE THIS DEALERSHIP. unless you want headaches More
by rbarney
Employees Worked With
joe jerley, nicole lestonga
