Mirak Chevrolet Hyundai

We found this dealership convince for our needs in looking for a car very helpful. looking for a car very helpful. More

First they barely gave me $8000 for my 2015 Audi A3 trade in saying it’s got a bunch of issues then they turn around the next day selling it for $16,000 doubling the price. Then I buy a Kona EV and drive awa in saying it’s got a bunch of issues then they turn around the next day selling it for $16,000 doubling the price. Then I buy a Kona EV and drive away just finding out that I don’t like it. I put $9000 down on the car and I didn’t like it. The presumably are part of the Hyundai customer assurance making sure you are happy so if you return the car within 3 days for any reason you can choose to buy a different Hyundai. They tried to lie to me and say that they were not part of it while Hyundai USA and the web site stated that they were. I returned on site trying to see what we can do and the sales manager literally laughed at me saying that I would have to trade in the car and the kbb value would be less than $26,000 so my $9,000 was gone and I might owe them money. I checked the kbb for 2022 kona electric (no 2023 available) and the blue book value is $33,000 so the 2023 would be even higher value. He chose not to honour the customer assurance commitment and threw me out of the dealership. They took $9000 from me and are cheating others or tricked me to give me low value on my Audi. The guy that sold me the car, Jimmy, didn’t even bother to say hello and show any remorse to have sold me a car I didn’t like. The two sales managers were super rude and wanted nothing to do with me. What a group of scammers, I feel totally cheated twice over! I’d rate them a 0 and even lower. Very low level of people for sure. Total scam - don’t ever go there. More

Highly I don’t recommended this dealership! They are totally liar. It was too late the day I was going to buy the car. I waited for her as the sales agent was off the next day. Normally i could They are totally liar. It was too late the day I was going to buy the car. I waited for her as the sales agent was off the next day. Normally i could have bought the car with another sales person but she helped me so i waited for her. When I went to buy the car, I was prepared for all the prices, as I went looking for discounts and promotions online. They presented Hyundai's promotions to me as a blessing, but they were my right. I was not informed about the interest situation, although I asked the day before that it did not combine with the other promotion. When I asked the authorities about this and said you didn't tell me, they didn't know what to say and left with the salesperson. I bought my car from another Hyundai dealer the same day without any problems. they never lied to me. I want to warn Hyundai officials about this, if you want to sell cars when you have such strong competitors, you must have principled and honest dealerships. I bought this vehicle from another dealer because I wanted it. But someone else might not think like me and reconsider their opinion of the brand. More

Terrible service experience. Had the car for ages, never answered calls, and after all that time the mechanics messed up the repair. Will never return. Had the car for ages, never answered calls, and after all that time the mechanics messed up the repair. Will never return. More

Have to wait almost two months for intial 7500 mile service. A terrible first impression. This is Unacceptable. service. A terrible first impression. This is Unacceptable. More

They told me it would take them 6 weeks to replace a dead battery and they had no loaners. After they told me all the other dealers were also backed up (due to COVID/supply chain/etc.) took it to another de battery and they had no loaners. After they told me all the other dealers were also backed up (due to COVID/supply chain/etc.) took it to another dealer and got it replaced in 1 day. More

Still waiting to Test Dr., Santa Cruz pick up was supposed to do it last week but sold that one waiting for one that was supposed to be in on the 11th but have not heard yet today supposed to do it last week but sold that one waiting for one that was supposed to be in on the 11th but have not heard yet today More

They misrepresented themselves and lied and misled me for weeks! I would never return here, and I highly recommend looking elsewhere weeks! I would never return here, and I highly recommend looking elsewhere More

bought used sentra,but now i,m wondering if i did the right thing,they were good to me,but car i purchased anyways,so right thing,they were good to me,but car i purchased anyways,so More

2nd Lease, will not be a 3rd. Misrepresented themselves when I turned in early. Salesman assured NO EARLY TERM FEE. I asked several times. Charged with early term fee - 6 months later! Credit DROPPED. W when I turned in early. Salesman assured NO EARLY TERM FEE. I asked several times. Charged with early term fee - 6 months later! Credit DROPPED. Would have waited the 5 months as I couldn't afford early term. REPEATEDLY conveyed this to Salesman, who sent me someone else's vehicle title via email 2x - with all their personal info. Will not fix their salesman's error, who no longer works there. Co-Signer - 10 Years, 6 vehicles at Mirak will NOT BE returning either. No response from email sent to the owner from Co-Signer. No problem with service area. NEVER again with MIRAK. Shame on you Mirak! I fully trusted that you actually cared about customer loyalty - how foolish of me - the almighty $$$$ is always the bottom line. More