I was to trade my car in and was told that my car was worth $14.500 then I went to the site on Mirak site Black Book and it said my trade was worth at least $ 15000. When I got to the dealer I waited 45 minutes to see about my trade. I was told that it was only worth $12500 My car is a 2017 Ford Fusion SE with 3150 miles on it. It still smells , rides and looks NEW. I am not happy with this dealer
Hello Alfred, my name is Jonathan Buck and I’m the director of the Mirak Automotive Group. We are sorry to hear you were unhappy with the value of your vehicle. I would be more than happy to appraise it myself if you would like another opinion on it's value. I also want to explain our process for appraising our client's vehicles. Not only do we have an on site appraiser but we use an app based tool to solicit live bids on every vehicle we appraise to always be able to offer our clients the maximum value. Unfortunately in this case neither us or our extensive network of 3rd party independent buyers were able to make you an offer you thought was acceptable, but we very much look forward to assisting you again in the future.
I called Mirak Hyundai prior to coming in Norm spoke with me on the phone and was very helpful. The next day when coming to turn in my car and lease another one, Ryan was very helpful. I will definitely come back to this dealership when my new lease is up!
- Jane Tavares Verified Customer Verified Customer
Idon’t Usually enjoy the process of getting a car. But this dealership does everything it can to help you get what you are looking for. The whole process is so easy there. Love the place and will use John Waters again
Ryan was super thorough and informative. I appreciated the length to which he went to make it such an easy process. Overall, it was a great experience leasing from Mirak and will definitely be a returning customer.
overall we are very happy with the purchasing experience. Dave made us feel at home. explained all options re various models/prices and did not apply pressure . for these reasons i did not visit another hyundai dealership or perhaps more importantly another type of automobile dealership
i misunderstood some of the questions when i took the initial survey and obviously the results did not represent our feelings and the great experience my wife and i had while purchasing this automobile.
please accept this as our final survey.
John and Nina Sahagian
Excellent service, knowledgeable, friendly, and very professional staff. I felt like we were treated like family and not ripped off like other places. We will continue to recommend Mirak to our friends and family. Thank you for another great experience!
very happy with the service provided in negotiation and preparation of my vehicle. met on the price fairly , went over features and explained options for finance all without hesitation and with clear thorough presentation. much appreciated.
Great experience! David is very knowlegeable and was totally a pleasure to work with. He sincerely (not aggressively) wanted to get me I the car I wanted with the specifics I requested without the decision making being confusing or trying to bump me up to a more expensive vehicle which he totally could have done as most sales people attempt. (I had no price point and was paying cash which he was aware.) I would totally recommend Mirak to anyone looking for a no pressure pleasurable experience.