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Mirak Chevrolet Hyundai
Arlington, MA
566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 25, 2019
Horrible experience. Do not recommend Unpleasant, unprofessional, disrespectful. Treat you as though you are nothing more than a means for them to get money, not a human. The sales manager Unpleasant, unprofessional, disrespectful. Treat you as though you are nothing more than a means for them to get money, not a human. The sales manager was in a horrible mood and incredibly disrespectful. More
by review987
Employees Worked With
Norm Belzil
Helpful April 25, 2019
wasted my time Had an appointment for the morning. Showed up, they were completely unprepared and said they were booked for a few days and tried to get me to rent a Had an appointment for the morning. Showed up, they were completely unprepared and said they were booked for a few days and tried to get me to rent a car. Wasted my time driving there for a check engine light. Don't waste your time going here. More
by fireazzi16
Employees Worked With
unknown
March 05, 2019
"Exceptional Customer Service" Gregory Bialach is such a professional product specialist of Mirak Hyundai.His friendliness and impeccable skills is very impressive . I had a very g Gregory Bialach is such a professional product specialist of Mirak Hyundai.His friendliness and impeccable skills is very impressive . I had a very great experience with this dealership . It started from the engine of dealership - the so called : BDC Department. Hassle free environment . I highly recommend everyone to come in and visit Mirak Hyundai to enjoy a stress free car buying experience. Awesome job Greg ! I will definitely refer my friends to buy vehicles from you. Rachel Nisssan Leaf More
by reich1
Employees Worked With
Gregory Bialach
January 02, 2019
Made an appointment to see a pre-owned vehicle I made an appointment to see a pre-owned vehicle on 12/31 to see it on 1/1. On the morning of 1/1, I received a text from the representative of the d I made an appointment to see a pre-owned vehicle on 12/31 to see it on 1/1. On the morning of 1/1, I received a text from the representative of the dealership confirming my appointment. I drive 45 minutes to view the vehicle. When I arrived I spone with the sales rep, who was familiar with my appointment. He went to get the vehicle, and came back moments later to tell me it sold the night before. He apologized, but offered me to see one of their other pre-owned vehicles with low mileage, or other vehicles in its inventory. A classic case of bait and switch to get you into the dealership to buy a new vehicle. As I was leaving the sales manager couldnt even look at me because he knew what was done was wrong. His attitude was very cavalier, and he clearly didnt want to be at work, or care that I was there. Inmentioned the poor communication within the dealership, and all I got was “ i know”. I should have listened to others who experienced the same thing with Mirak and stayed away from this dealership. I will never recommend this dealership to anyone. Im sure there are better Hyundai dealerships to do business with. If I could give the dealership zero stars I would have More
by Gregory
Employees Worked With
Julia Khazan, Kiko Stamboliev
November 24, 2018
Internet misleading I did a valuation of my car online came up with a figure of $17,500,was also sent an email showing the evaluation.When my wife and I drove down from N I did a valuation of my car online came up with a figure of $17,500,was also sent an email showing the evaluation.When my wife and I drove down from New Hampshire to look at a vehicle we were very interested in . while we were waiting they did an appraisal on our car that came back $4000 les then their website told us it was worth.Sales manager said he couldn’t find where they came up with the 17,500 evaluation anywhere,then proceeded to tell me that the tires I had put on my Santa Fe 5,000 miles ago at a Hyundai dealership was junk and my car was out of alignment,mind you he never went and looked at the car a young salesman went out and took pictures of the car.This place is a joke and dishonest! More
by Buyelsewhere
Employees Worked With
Ken Wright
May 23, 2018
Bad trade in info on my car I was to trade my car in and was told that my car was worth $14.500 then I went to the site on Mirak site Black Book and it said my trade was worth at I was to trade my car in and was told that my car was worth $14.500 then I went to the site on Mirak site Black Book and it said my trade was worth at least $ 15000. When I got to the dealer I waited 45 minutes to see about my trade. I was told that it was only worth $12500 My car is a 2017 Ford Fusion SE with 3150 miles on it. It still smells , rides and looks NEW. I am not happy with this dealer More
by Alfred Salvi
Employees Worked With
Ryan Lehtonen, Ken Wright
January 02, 2018
Great customer service I called Mirak Hyundai prior to coming in Norm spoke with me on the phone and was very helpful. The next day when coming to turn in my car and lease a I called Mirak Hyundai prior to coming in Norm spoke with me on the phone and was very helpful. The next day when coming to turn in my car and lease another one, Ryan was very helpful. I will definitely come back to this dealership when my new lease is up! More
by sara.m.burke
Verified CustomerEmployees Worked With
Ryan Lehtonen, Norm Belzil
December 23, 2017
Long-time relationship Have been purchasing or leasing and servicing cars at Mirak Hyundai for almost 20 years. Friendly and knowledgeable staff. I can't imagine going any Have been purchasing or leasing and servicing cars at Mirak Hyundai for almost 20 years. Friendly and knowledgeable staff. I can't imagine going anywhere else. More
by markwoodin9
Employees Worked With
James Hahn, Norm Belzil, Kiko Stamboliev
December 20, 2017
Pleased with Dealership Idon’t Usually enjoy the process of getting a car. But this dealership does everything it can to help you get what you are looking for. The whole proc Idon’t Usually enjoy the process of getting a car. But this dealership does everything it can to help you get what you are looking for. The whole process is so easy there. Love the place and will use John Waters again More
by Jane Tavares
Employees Worked With
Not sure if names but every single person was great, John Waters
December 19, 2017
Mirak Experience Ryan was super thorough and informative. I appreciated the length to which he went to make it such an easy process. Overall, it was a great experience Ryan was super thorough and informative. I appreciated the length to which he went to make it such an easy process. Overall, it was a great experience leasing from Mirak and will definitely be a returning customer. More
by sms61595
Employees Worked With
Ryan Lehtonen
