Mirak Chevrolet Hyundai

I brought my car in for bodywork caused by an accident that was the other guys fault. Doug at Mirak helped me through the insurance paperwork process (I had never had to do this before), which was very he that was the other guys fault. Doug at Mirak helped me through the insurance paperwork process (I had never had to do this before), which was very helpful. He kept me informed throughout the whole process, from estimate, to ordering my parts, to the estimated time my car would be ready. When I picked up my car I almost didn't recognize it. Not only was the body work impeccable but the paint job made my car look better than when I rolled it off the sales lot 10 years ago! And to my surprise they had cleaned every inch of my car as well -- we're talking inside and out (including getting the rust off my tire rims). The ease of working with this dealership and the frieldly atmosphere, coupled with the beautiful work they did have turned me into a customer should I ever need work again. More

I bought my car 0n 5-6-09 the day i picked it up it was making a low wineing noise the salesman told me they just installed a new belt and it would probably decrease when the belt breaks in. Well it did,nt making a low wineing noise the salesman told me they just installed a new belt and it would probably decrease when the belt breaks in. Well it did,nt so i called the dealerships service department with that funny feeling you get in the pit of your stomach.surpriseing enough they were prompt courtiest and beleave it or not very friendly im glad i bought my car there no fooling. More

I was recommended by a family member to Mirak for body work needed on my mercedes sedan. Mirak not being a Mercedes dealership I was skeptical on how the final product would come out. I was going on vac work needed on my mercedes sedan. Mirak not being a Mercedes dealership I was skeptical on how the final product would come out. I was going on vacation and brought the car down last minute (week before )to see if they could accomadate me and Bruce was wonderful. He said that he could take care of the car while I was on vacation and gave me an estimate in a manner of minutes. The car came out beautiful, I would highly recommend Bruce and Mirak for any type of Service required, friendly and professional. A great experience. More

Living in a new area finding a location to service my vehicle was a daunting task. I asked around and had heard good things about the Mirak Service department. I made an appoinment and showed up as soo vehicle was a daunting task. I asked around and had heard good things about the Mirak Service department. I made an appoinment and showed up as soon as the service department opened at 9. I spoke with Paul who was very friendly and accomadating, he took my information and I waited while a technician diagnosed my problem. About 30 minutes later, the technician had diagnosed my problem and Paul offered the courtesy shuttle to help me get a ride home. I was kept up to date on progress throughout the day and was lucky to find that the problem was under warantee and fixed within one day. Not only did they do a great job repairing my car, but they also found an underlying problem that needed to be fixed, also without charge. This service department, and Paul in particular went above and beyond in all aspects of service, I will never take my car elsewhere for work, even routine maintence. More

Called ahead of time and asked if they needed an 07 Chevy Malibu, and they said YES, come on in to get appraised. Came in, they appraised and rejected the car (there is nothing wrong with the car), and I tol Malibu, and they said YES, come on in to get appraised. Came in, they appraised and rejected the car (there is nothing wrong with the car), and I told him "If you didn't need one, why did you make me come in?" His answer was an excuse, so I won't bother referring anyone to their dealership. They don't understand that when a dealership is rude, they won't get any referrals. I live in Cambridge, so it wasn't an issue coming in regarding distance, however, being busy I felt that my time was wasted, and I agree with the rating that "Eternity" gave, they weren't friendly at all, they acted as if they were being bothered. If they were bothered, why tell the person on the phone that they could definitely use an 07 Chevy Malibu? How do they know that eventually I would buy another car. More

Our 2007 Hyundai Sonata has been great since the purchase back two years ago. I found the left-side mirror was a bit loose recently, it seemed like someone hit and run in the parking lot. We came to Mirak, t back two years ago. I found the left-side mirror was a bit loose recently, it seemed like someone hit and run in the parking lot. We came to Mirak, talked with Craig, he checked the mirror up thoroughly and explained to us that the plastic part underneath was broken. Then he replaced the broken part for us right after without charge even though this is not under warranty! We were so pleased. Craig has been very friendly, patient and knowledgeable, we had a great experience at Mirak. More

I have given all 5's or "excellents" because my experience with Myrak Service and Bill Hayes is always wonderful. Bill is extremely knowledgeable about cars. He possesses a great attitude toward c experience with Myrak Service and Bill Hayes is always wonderful. Bill is extremely knowledgeable about cars. He possesses a great attitude toward customers, something not found easily these days. I have had two Hyundai automobiles in the last ten years, and my third will be a Hyundai. I hope that Bill will be working at Myrak for a long time. If so, he will be my "go-to" guy! More

Twice I have been to Mirak for body work and they did an outstanding job in repairing the damage (car looks like new). Second repair required several calls to the insurance company, which they handled. The outstanding job in repairing the damage (car looks like new). Second repair required several calls to the insurance company, which they handled. They give thorough estimates, so you have a good idea of what the cost will be. While my car was in the body shop, they found a service issue which needed repair, something which I had asked about at another auto shop when I had my oil changed but got no answer about. I have since returned to the service department to have the car repaired and plan on going there for my service from now on. The shop is at a convenient location (on the bus line) and they have a van to drive customers after they drop their cars off for repair. Staff is friendly and very helpful, taking time to answer any and all questions. More

I had a 98 Toyota that was significantly damaged during a snow storm by a new driver. I called Mirak becuase they were reccomended to me for fast reliable and friendly and responsive service by My coworker S snow storm by a new driver. I called Mirak becuase they were reccomended to me for fast reliable and friendly and responsive service by My coworker Sarah Hostage who had recently had body work completed at the Mirak collission Center. I never like going to delaerships because they make you feel like a number, but Not at Mirak!!! Sarah Was right. Within 30 seconds of arriving I wasnt just with a receptionist or a a customer service rep, I was with the body shop manager! He didnt ask about the car at first he was concerned about me. Bruce The body shop manger asked about my job, my schedule, and my car needs before he looked at the damage. He mad me feel like the only customer in the store and all the attention was on me. Bruce took my Keys put me in a loaner car and told me not to worry about amything! I moved on with my Life and Bruce took care of everything. He spoke with the insurance Company, dealt with the rental, and called me every day to keep me posted on the progress. To my surprise The car was done sooner than Bruce first estimated. When I arrived at Mirak to pick up my Toyota it looked better than when i first bought it (i bought it used). I was never so pleasanty surprised. I would Highly reccomend Mirak Collision center It was pleasant experience for what would normally and should normally be a pain and a inconvenient experience. I can not say enough good things aout the Mirak Collision center and the great job the Bruce Traibor does servicing the body shop customers. OH and they had Fresh minchkins in the waitng room!!! yeah Mirak More