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Mission Viejo Acura - Service Center

Mission Viejo, CA

4.9
808 Reviews

808 Reviews of Mission Viejo Acura - Service Center

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October 05, 2022

I am really happy with buying car with you guys. Very helpful and honest Thank you very much I will definitely recommend this dealer to my friends and family More

by Vijay
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Oh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Colinayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Mission Viejo Acura responded

Thank you for the opportunity to serve you. It was our pleasure!

September 30, 2022

Jeff took care of my car and resolved my issue in time. Appreciate his service. Would like to visit back. Also i like the video message through mobile detailing the actual issue and action items to be take More

by Siva Gunturu
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

I have been with the dealership for four years. Excellent service and very kind staff. More

by Morris
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

MV Acura is the best dealership I’ve been to. The service is top notch. My service advisor Saul is always helpful and knowledgeable. And I LOVE that the the tech working on your car sends you More

by Rona Sarah
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio
September 30, 2022

The staff of Mission Viejo Acura are friendly, Knowledgeable, courteous, and professional. They respond to our needs, answer our questions, and make the service experience a pleasant and informat More

by Susan Stern
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Spigarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Mission Viejo Acura responded

Thank you for the opportunity to serve you. It was our pleasure!

September 24, 2022

Efficient and friendly staff, Saul sent the video and technician explained everything clearly. I like the automated process, keep up the good work. Tire prices were competitive so I went for Acura putt More

by Bobheinze
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Mission Viejo Acura responded

Thank you for the opportunity to serve you. It was our pleasure!

September 23, 2022

Saul was welcoming and helpful. I was in and out quickly. The car was ready the same day. I am very happy with the service Saul provided. More

by Isidro
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Saul was so professional in helping me to get a ride to the mall. He arranged an uber to give me return ride. He was willing to rewash my car if I wanted to have that done. He kept in touch with communicat More

by 00linda
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver
September 23, 2022

Service was thorough & efficient. Respondent well when ask for loaner while our car was being worked on! More

by raymundtrebels
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

They are efficient, friendly and facility is very clean and orderly. Their work quality is excellent. More

by Piggy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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