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Mission Viejo Kia

Mission Viejo, CA

4.9
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,058 reviews

August 22, 2021

Saul was very pleasant and professional and kept me updated as my car was serviced. He scheduled a drip off and pick up for me. I also loved the video of my car. More

by Krooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Mission Viejo Kia responded

Krooker, Thank you for the opportunity to serve you. It was our pleasure!

Aug 22, 2021 -

Krooker responded

Thank You

August 22, 2021

Great communication and quick service. Would recommend this location to friends and family. Saul was fantastic to work with. Keep up the great service, thanks! More

by Jreitmaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Really easy to work with. Excellent customer service. I love the convenience of the service dept arranging Lyft pick up and drop off so I don’t have to coordinate time with my husband. More

by nyhsu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Brought my vehicle in for service and the Acura team was friendly and efficient making my visit as convenient as possible so that I could get on with my day. More

by e4far
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Very responsive to my concerns and requests and addressed all issues. Extremely professional and made sure that I was valued as a long term Acura owner. More

by Dinadee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Dealership was clean and the work is done in a timely manner. They should have bottles of water is available for the customers. This was my first visit after I bought my Acura RLX. More

by khanr69
Friendliness
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
August 21, 2021

Saul and the dealership are great to work with. Always timely, and the information flow is excellent. More

by Lonbrown82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Michael Stepp and the team at Mission Viejo Acura we’re so pleasant to work with. Michael made the whole process easy. He was upfront, informative, and professional. We highly recommend working with him an More

by Whitneyjmchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stepp, Bryan Oh
August 21, 2021

Saul was fantastic. He took care of us when we had a problem with the front driver strut. Replaced under warranty without hassle. Too about 1 week. Great customer service! More

by DMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

I’ve been here a few times—the proximity to my home makes it ideal. I’ve dealt with Jeff a few times and he’s always been friendly, honest, and helpful. Honesty is key & will continue to come—I’ve been to More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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