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Mission Viejo Kia
Mission Viejo, CA
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
August 06, 2021
Excellent customer service!! Saul Roman is great with his customers!! He goes the extra mile to make sure his customers are satisfied and understand thoroughly what service was performed on the car. customers!! He goes the extra mile to make sure his customers are satisfied and understand thoroughly what service was performed on the car. More
by mpvanoordt
Employees Worked With
August 06, 2021
The staff is always so attentive and courteous. The are always complete the work as promised and on time and provide a loaner when scheduling a service appointment. always complete the work as promised and on time and provide a loaner when scheduling a service appointment. More
by jaramillol
August 06, 2021
My transaction, trade and purchase, with Mission Viejo Acura was seamless, quick and easy. My sales representative, Michael Stepp, was professional and honest. I was treated fairly by the sales staff and Acura was seamless, quick and easy. My sales representative, Michael Stepp, was professional and honest. I was treated fairly by the sales staff and would definitely do business with Mission Viejo Acura in the future. I felt no pressure, there were no games played and everyone was direct and to the point. No BS. These characteristics are what sets MV Acura apart from other dealerships. I can honestly say it was a pleasurable experience. Tom Licciardi More
by Thomas.licciardi
Employees Worked With
Michael Stepp, Bryan Oh
August 06, 2021
They do a good job taking care of the customer. I am having problems with another car of mine that is not an Acura and the contrast is pretty incredible. It shows me these guys care about the customer! having problems with another car of mine that is not an Acura and the contrast is pretty incredible. It shows me these guys care about the customer! More
by CGB
August 06, 2021
Upon arrival I was greeted. The staff was friendly, quick and efficient. The iPad check in was easy and fast. Overall, it was a good experience. and efficient. The iPad check in was easy and fast. Overall, it was a good experience. More
by Jlerner2
Employees Worked With
Delia Valenzuela
August 04, 2021
Acura Mission Viejo is where I purchased my vehicle in 2015. Although it is not close to my home they take great care of my vehicle and are helpful and honest. Saul is terrific! I was concerned about pric 2015. Although it is not close to my home they take great care of my vehicle and are helpful and honest. Saul is terrific! I was concerned about pricing and they worked with me on costs. More
by S.rogers
August 03, 2021
The customer service here is always excellent. The service reps are always courteous and do a great job explaining the service needed, the process, cost, and timeline. service reps are always courteous and do a great job explaining the service needed, the process, cost, and timeline. More
by JWright
Employees Worked With
August 03, 2021
Very pleasant, quick and informative….Even had my car Very pleasant, quick and informative…. Even had my car washed 😊 I’ve been to many Acura dealerships. Moving from the SF Bay Area I was pleasantly s Very pleasant, quick and informative…. Even had my car washed 😊 I’ve been to many Acura dealerships. Moving from the SF Bay Area I was pleasantly surprised 👍🏼 More
by Shermoore
Employees Worked With
August 03, 2021
Great customer service from Saul, easy to make appointment and quick turnaround. It’s nice to know that not only can I get my Acura serviced here but my Honda as well appointment and quick turnaround. It’s nice to know that not only can I get my Acura serviced here but my Honda as well More
by Craig
Employees Worked With
August 03, 2021
It was a pleasure doing business with Mission Viejo Acura and especially sales person Michael Stepp. Thanks again for helping me pick out a new RDX! and especially sales person Michael Stepp. Thanks again for helping me pick out a new RDX! More
by Dave
Employees Worked With
Michael Stepp, Farzin Kavosi
