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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
September 06, 2019
Oil change and multipoint inspection These people are awesome. I’m in. I’m out in a nano while they take expert care of my MDX. All the while I’m working off their excellent WiFi and sipp These people are awesome. I’m in. I’m out in a nano while they take expert care of my MDX. All the while I’m working off their excellent WiFi and sipping my coffee and enjoying snacks. In the end, Saul Roman and his expert team are taking care of my car (at a fair price!) and then a full wash and interior cleaning! More
by bruesda
Employees Worked With
September 06, 2019
Satisfied Everything was great, except miscommunication between rep and finance dept regarding financing and being not provided an options contract to line up m Everything was great, except miscommunication between rep and finance dept regarding financing and being not provided an options contract to line up my own financing. Unfortunately, now I have to wait 3-4 weeks until I receive registration from DMV to go to my credit union. Will be non issue as long as the same low rate being offered today is still available 3-4 weeks from now. More
by Larry E
Employees Worked With
Paul Knezevic
September 05, 2019
Review Great staff. Saul was Excellent! Great customer service. The detail was a tad less than expected. Smudges on exterior and interior front window. There Great staff. Saul was Excellent! Great customer service. The detail was a tad less than expected. Smudges on exterior and interior front window. There still was a candy stain or some marking on the front passenger door. More
by C
Employees Worked With
September 05, 2019
Very friendly and helpful Jeff was extremely helpful and knowledgeable. He explained everything in detail and kept me updated on the work. He delivered on everything he said Jeff was extremely helpful and knowledgeable. He explained everything in detail and kept me updated on the work. He delivered on everything he said he would do More
by Steve B
Employees Worked With
September 05, 2019
Great Customer Service! This is the second car my family and I have bought from Mission Viejo Acura - the staff there are so friendly, with great customer service! I was visi This is the second car my family and I have bought from Mission Viejo Acura - the staff there are so friendly, with great customer service! I was visiting other dealerships from other brands around the area, and MV Acura stood out as the dealership with the best customer service. Absolutely great working with Joey! Also MV Acura really cares about your purchase and will help with additional services. Highly recommend! More
by KC
Employees Worked With
Joey Sanzone, Josh Vasquez
September 04, 2019
David Bennett Thanks for a easy and pleasant experience. And thanks for teaching us about all the technology the car has. We will be back when it is time for anothe Thanks for a easy and pleasant experience. And thanks for teaching us about all the technology the car has. We will be back when it is time for another car. More
by Ron Schneider
Employees Worked With
David Bennett
September 04, 2019
Great experience, David put me at ease As a young female, I am automatically defensive any time I walk into a car dealership. David immediately put me at ease me made me feel comfortable a As a young female, I am automatically defensive any time I walk into a car dealership. David immediately put me at ease me made me feel comfortable and gave me a great deal. I highly recommend. His story is truly inspirational. Ask him about it : ) More
by GKunze
Employees Worked With
Veronica Paco, David Bennett
September 04, 2019
Thank you Acura Mission Viejo! We had a wonderful experience at Mission Viejo Acura. Michael really took time to make sure we got the best deal and when I picked up my new car, he We had a wonderful experience at Mission Viejo Acura. Michael really took time to make sure we got the best deal and when I picked up my new car, he spent A LOT of time showing me how to connect my phone etc. It was much appreciated. Everyone at the dealership is so kind and helpful. Safue was very professional and thorough and explained all the paperwork with us and made sure we understood all charges etc. He was great to work with as well. I would definitely recommend Mission Viejo Acura! We had been working with another dealership that didn't return calls and tried to rush us through the process so we decided to look elsewhere. We are sooooo happy we did that as we got a much better deal and were treated with respect and all calls were returned promptly. Our family now owns 2 Hondas and my beautiful 2020 Acura RDX. It's a beautiful car More
by arlineesposito
Employees Worked With
Michael Stepp, Safue Alailima
September 03, 2019
Purchase Great service. I was welcomed by all staff They made the process easy. They found the car I wanted at another dealership and had it delivered the sa Great service. I was welcomed by all staff They made the process easy. They found the car I wanted at another dealership and had it delivered the same day. More
by C
Employees Worked With
David Bennett, Safue Alailima
September 03, 2019
Amazing experience! Our salesman David was absolutely the most professional and respectful salesman I’ve ever dealt with. If you’re in the market go see him now! Our salesman David was absolutely the most professional and respectful salesman I’ve ever dealt with. If you’re in the market go see him now! More
by BuckGonzo
Employees Worked With
David Bennett, Safue Alailima
