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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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August 28, 2021

I have been a long time customer from the Los Angeles area, Saul is always professional the customer service and quality is on point and efficient. More

by l.mccallum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Mission Viejo Acura is a terrific dealership. They take excellent care of their customers and always go the extra mile for them. I highly recommend them. More

by Pe@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

I am satisfied your service.1.explain well about your I am satisfied your service. 1.explain well about your service detail 2.very fast service 3.car wash good 4.waiting room is good Thanks More

by Yhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
Aug 27, 2021 -

Mission Viejo Kia responded

Yhk, Thank you for the opportunity to serve you. It was our pleasure!

August 26, 2021

Thank you for servicing my car at the last minute and for providing me with a Lyft ride back to pick it up. That was extremely helpful. More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
August 26, 2021

Jeff is very pleasant and handled my service appointment efficiently. I’m very happy with my interaction with him and with the efficiency of the technician. More

by jleong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Excellent service. I bought my 04 TL from Mission Viejo in late 2003. I have been servicing my car at that dealership ever since. The dealership changed 3 times. It is good that you still have some of the More

by jmanneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Easy to get an appointment, Lyft ride offered both ways, the services were explained in detail, Delia was very courteous and helpful and accommodating, great coffee!! More

by abolies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
August 25, 2021

Excellent service and attention to detail when I had a problem and needed things done quickly and properly. I worked with Delia who was professional and efficient and very kind, but Saul and Jeff have al More

by Liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
Aug 25, 2021 -

Mission Viejo Kia responded

Liberty, Thank you for the opportunity to serve you. It was our pleasure!

August 24, 2021

Great service. Thank you to Samantha of sales and Saul Roman of service for our 2022 MdX More

by DMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mission Viejo Kia responded

DMT, Thank you for the opportunity to serve you. It was our pleasure!

August 24, 2021

Delia did a great job giving me a loaner car while my car was being serviced and communicated when it was ready. She made sure my car was taken care of and didn’t try to sell me unnecessary service! More

by mariahlmsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
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