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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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August 17, 2021

Great customer service!! We have worked with Saul Roman for a few years regarding service to our Acura MDX..He is always been great in helping us out!! More

by mpvanoordt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Mission Viejo Kia responded

mpvanoordt, Thank you for the opportunity to serve you. It was our pleasure!

August 15, 2021

This was a pleasant experience.. I didn't expect such personal one on one service.. Jeff kept me informed throughout my visit. The dealership is wonderful, professional and extremely clean. Thank you! More

by PAguilar69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

Absolutely amazing.. I forgot my appointment time and when I called they were gracious and said bring it now. Wonderful, wonderful I love this place :) More

by lrodowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Aug 15, 2021 -

Mission Viejo Kia responded

lrodowicz, Thank you for the opportunity to serve you. It was our pleasure!

August 15, 2021

No more offers to trade in my car. Telling me that I can lower my payment to $680 is absurd. I paid cash and have $0 payment. Really bad customer relations. More

by vines1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
August 14, 2021

Jeff was great, knowledgeable, efficient, helpful and worked with me for the best possible solution. More

by j.rose10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

I've been a customer at Acura Mission Viejo for 11 years now. They always do excellent work and service. They do a detailed video inspection of your vehicle so it makes it easy to see where the problems are More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

They do exactly what they say they will. Acura is also a very reliable brand. More

by Jack T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Jeff was extremely professional and courteous. He kept me updated and informed throughout the service. Man of integrity and dealership of integrity! Best dealership I’ve ever dealt with! More

by Thomas.licciardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
August 10, 2021

It’s always a pleasure going to my local Acura they always take care of me. Very easy to work with and Jeff is always very friendly! More

by Marcusiribarne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mission Viejo Kia responded

Marcusiribarne, Thank you for the opportunity to serve you. It was our pleasure!

August 09, 2021

I am with Honda and Acura over 20 years and drove Acura MDX since 2012. That tells how happy I am with the car and service I receive from dealership and Honda- Acura people . Thank you all for your excell More

by sjahanbani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
Aug 09, 2021 -

Mission Viejo Kia responded

sjahanbani, Thank you for the opportunity to serve you. It is our pleasure!

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