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982 Reviews of Mission Viejo Kia - Service Center
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August 09, 2021
Jeff Sanchez is on point with his service delivery. He is informative and responsive to every need. He is a big reason I continue to bring my car for service at MV Acura. Excellent job! informative and responsive to every need. He is a big reason I continue to bring my car for service at MV Acura. Excellent job! More
by Jeffsfields
Employees Worked With
August 08, 2021
Delia gave me the best service fixing up my bumper on my new Acura. My 7 yr old sure enjoyed our 2022 MDX loaner for the week. Thanks again Delia 🤗 new Acura. My 7 yr old sure enjoyed our 2022 MDX loaner for the week. Thanks again Delia 🤗 More
by samytaylor29
Employees Worked With
Miguel Service Manager , Alex Chung, Delia Valenzuela
August 07, 2021
I bought and service my vehicle here and have always found them friendly, considerate, and informative. I like that everything is fully explained so I can make the appropriate decision. found them friendly, considerate, and informative. I like that everything is fully explained so I can make the appropriate decision. More
by KO
Employees Worked With
August 07, 2021
Jeff was attentive and provided great service. My RDX required in-depth analysis while in your service area, and at this time a transmission judder problem appears under control. Jeff was patient in list required in-depth analysis while in your service area, and at this time a transmission judder problem appears under control. Jeff was patient in listening to my description of what was going on with our car, and his in-depth knowledge of the vehicle model, was apparent More
by Matt Kobin
Employees Worked With
August 07, 2021
Jeff was incredibly nice and helpful. They even provided a video of the inspection. I would highly recommend this location for service. Very professional friendly and accommodating. a video of the inspection. I would highly recommend this location for service. Very professional friendly and accommodating. More
by SingleMalt84
Employees Worked With
August 06, 2021
Service department needs to keep customer better informed. It took five hours for a two hour fix. Either that or I got put on the back burner because I chose not to wait at the dealership. Also, pho informed. It took five hours for a two hour fix. Either that or I got put on the back burner because I chose not to wait at the dealership. Also, phone number online is no good. More
by jecavanaugh
Employees Worked With
Delia Valenzuela
August 06, 2021
Excellent customer service!! Saul Roman is great with his customers!! He goes the extra mile to make sure his customers are satisfied and understand thoroughly what service was performed on the car. customers!! He goes the extra mile to make sure his customers are satisfied and understand thoroughly what service was performed on the car. More
by mpvanoordt
Employees Worked With
August 06, 2021
The staff is always so attentive and courteous. The are always complete the work as promised and on time and provide a loaner when scheduling a service appointment. always complete the work as promised and on time and provide a loaner when scheduling a service appointment. More
by jaramillol
