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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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August 06, 2021

They do a good job taking care of the customer. I am having problems with another car of mine that is not an Acura and the contrast is pretty incredible. It shows me these guys care about the customer! More

by CGB
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
August 06, 2021

Upon arrival I was greeted. The staff was friendly, quick and efficient. The iPad check in was easy and fast. Overall, it was a good experience. More

by Jlerner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
August 04, 2021

Acura Mission Viejo is where I purchased my vehicle in 2015. Although it is not close to my home they take great care of my vehicle and are helpful and honest. Saul is terrific! I was concerned about pric More

by S.rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
Aug 04, 2021 -

Mission Viejo Kia responded

S.rogers, Thank you for the opportunity to serve you. It was our pleasure!

August 03, 2021

The customer service here is always excellent. The service reps are always courteous and do a great job explaining the service needed, the process, cost, and timeline. More

by JWright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Very pleasant, quick and informative….Even had my car Very pleasant, quick and informative…. Even had my car washed 😊 I’ve been to many Acura dealerships. Moving from the SF Bay Area I was pleasantly s More

by Shermoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

I really enjoy bringing my car to the dealership for service. They always do a great job, usually a Coupon available to make it a little more affordable. All the service representatives are friendly a More

by fcg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Great customer service from Saul, easy to make appointment and quick turnaround. It’s nice to know that not only can I get my Acura serviced here but my Honda as well More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Mission Viejo Kia responded

Craig, Thank you for the opportunity to serve you. It was our pleasure!

August 02, 2021

Service was quick and efficient. I appreciated the video that was sent showing what was serviced. I have gotten my car serviced here every time and they have always done a good job. More

by shavas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
August 02, 2021

Great attitude service and trustworthy dealer, I have been using this dealer for the past 2 yrs for my RDX and always top quality performance More

by marcbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

The service department went above and beyond and really exceeded my expectations. They were highly communicative and completed my service in the timeframe promised. I received excellent customer service he More

by Natalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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