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This rating includes all service center reviews, with more weight given to recent reviews.
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982 Reviews of Mission Viejo Kia - Service Center
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July 13, 2021
Delia is good with attentionn all details. When I let her know that I planned to walk to a nearby restaurant during service, she offered a ride there, even though it was close. Even though, I opted to take a know that I planned to walk to a nearby restaurant during service, she offered a ride there, even though it was close. Even though, I opted to take a walk for exercise, I appreciate the offer. More
by ravinpd
July 13, 2021
The overall experience is a good one. Saul is a excellent service staff, very professional, very friendly and helpful. The Lyft ride back to my place is a plus service staff, very professional, very friendly and helpful. The Lyft ride back to my place is a plus More
by Ygark2
Employees Worked With
July 13, 2021
Everyone is always so prepared and organized. I’ve worked with Saul a few times and he is always a consummate professional. So knowledgeable and kind! with Saul a few times and he is always a consummate professional. So knowledgeable and kind! More
by Patty C.
Employees Worked With
July 13, 2021
Excellent service. Very professional and polite. Punctual. Nice. Accurate. Great customer service. Great quality of work. Great friendliness. Great price. Answer all the questions that I have. Punctual. Nice. Accurate. Great customer service. Great quality of work. Great friendliness. Great price. Answer all the questions that I have. More
by Claudia Leon
July 12, 2021
Great service would recommend. Missed getting a video of the service like I received last service. That was a nice touch and made me feel confident in the work. the service like I received last service. That was a nice touch and made me feel confident in the work. More
by Adolphlucy
July 11, 2021
Delia was very professional and sympathetic. I appreciate her and her manager Miguel Anaya going the extra mile to solve a difficult maintenance problem thanks her and her manager Miguel Anaya going the extra mile to solve a difficult maintenance problem thanks More
by Dongahan
Employees Worked With
Delia Valenzuela
July 10, 2021
Great service! very friendly and professional explanation on the service work. Delia is a super nice service advisor, made arrangements of ride for me. I highly recommend Delia Valenzuela to be explanation on the service work. Delia is a super nice service advisor, made arrangements of ride for me. I highly recommend Delia Valenzuela to be your service advisor! More
by JasonZ
Employees Worked With
Delia Valenzuela
July 10, 2021
She was very polite, helpful and kind. It was a pleasure working with her through my service appointment. I appreciated her attentiveness and prompt assistance. working with her through my service appointment. I appreciated her attentiveness and prompt assistance. More
by Giberts4
Employees Worked With
Delia Valenzuela
July 10, 2021
Mission Viejo Acura has been serving my MDX since 2019. I am very happy with the work and customer service. I would recommend them 100%! am very happy with the work and customer service. I would recommend them 100%! More
by rachel.l.richerson
July 09, 2021
The Service Writer was the best one I’ve ever dealt with, ever. More dealers should hire more individuals of her caliber. Now days it hard to find good workers like her. Something often lacking at many ever. More dealers should hire more individuals of her caliber. Now days it hard to find good workers like her. Something often lacking at many car dealerships. It was very pleasant to have dealt with her. More
by 4dflange
